I had a great experience with Elizabeth. She greeted me with a smile when i walked in and she was…read morevery warm and welcoming. She has a very laid back energy, very calming. She spoke to me about my concerns and incorporated several styles into my massage, which i greatly appreciated. She made me feel comfortable and was accommodating. The massage room was dimly lit and smelled like essential oils. Thats a plus. There was soft relaxing music playing. I got the $45 spring special which i thought was a good deal. 45 minutes of reiki and massage. Shes intuitive so she'll kinda go where your body needs work the most. When i left i felt relaxed and rejuvenated. I'd definitely return. Check her out, you'll enjoy it...

She's absolutely amazing. I have a lot of built up tension in my neck and told her the pressure I…read moreliked and didn't have to adjust at all. After taking my Adderall (very difficult to take naps after taking) and having a cup of coffee beforehand, I was so relaxed that I ended up dozing off. Probably the best massage I've had since staying at the St. Regis in Mexico years ago. Thank you!

Casey is awesome. From the first time I went to now over a year later, her healing and intuitive…read moremassages have helped me so much physically, mentally and emotionally. I'm so grateful for my dear friends who gifted me a massage with her because its made such a difference for me.

Casey is unmatched when it comes to healing the body. As an avid gym goer, lifting weights means…read moreI'm prone to injuries. Casey is always the first person I think of when I make a mistake and get hurt. Not only does she understand sports massage, I've referred many to her who just want to relax and unwind. If you're reading this, I'm referring you too!

I have had many massages over the years. None of my past experiences are comparable to the results…read moreI get from Allyson. I have had problems with my Rotator cuff, neck, and lower back. When I am done with my appointment I immediately can feel the difference and over time my muscles are becoming more relax. I highly recommend Allyson for your massage therapy needs. Carlos Parter

This massage from Allyson was one of the best ever. She asked about my focus areas and she…read morespecifically paid more attention to those areas. I presented with lower back discomfort and left shoulder pain. When I walked out of there she had worked out my kinks like a champ. The atmosphere was very welcoming and relaxing. The music was soothing and she put me to sleep like a baby. I prefer not to engage in conversation during my sessions and we only spoke prior to and after the session which aligned with the vibe I wanted. I walked in and was immediately greeted by a friendly positive energy. I can't wait to return.

I absolutely LOVE this place! My regular maintenance has become what it should be, self care.read more

Great experience I will return. Amazing relief from the very attentive therapists.i could not think…read moreof any other place to go

Beautiful space. Calming waiting area separated from foyer. The space was fantastic…read more Massage was average. I asked for deep pressure and indicated tension in two areas. Neither was addressed and pressure was light-medium at best. Arms and legs got a lot of attention but my arms and legs did not need attention. Somewhat relaxing for what it was but not what I asked for or feel like I paid for. Therapist also stopped a few times as if distracted. I almost asked if she was ok, then she came back to life and kept going. It was odd. Is that some energy healing modality? Products for sale were very scented, which I am sensitive to but massage used scent free products. Thank you. I'd try another service or different therapist with a specific therapeutic deep tissue or Thai massage focus. Maybe book more days in advance. The space is fantastic.

My husband booked a deep tissue massage for me for my birthday. We were just visiting so our friend…read morereferred this place to us. I regularly get deep tissue massages & was excited to get one for my birthday. The inside of this establishment looks much better than the outside. It is warm, welcoming, calming & clean just like a spa. They opened at 9am, my appt was scheduled for 9:15am. I was asked to choose my essential oil for my appt, then guided to sit in the waiting area. There are a set of mugs & the option to choose water or tea while I waited. Their restroom is beautiful & clean! Definitely gives spa vibes. My therapist walked into the building at 9:15am, which was inconvenient. She called me into my designated room, introduced herself by telling me her name then asked the standard questions (What is the goal of your appt today? What areas are we focusing on? Are there any areas to avoid? etc.) To be completely honest, She seemed a bit disengaged & I didn't really feel welcomed so I was a bit worried about how my session would go. Next, she stepped out the room to give me time to undress then came back a few minutes later. She started off very gentle in the beginning similar to a Swedish massage. After a few minutes passed she asked if the pressure was ok. Since I booked a deep tissue, I asked her to go deeper, she said ok but the pressure remained the same. I asked her again to go deeper, she said ok again and applied slightly more pressure. Again, I kindly told her to go even deeper. She said ok and more pressure was applied. I felt like I was bothering her/asking too much, so I didn't bother to ask her again to go deeper. I just wanted to get the service that I was paying for especially because it was my birthday so I was trying to have a relaxing day. After my session was finished, she stepped out & I was given time to get dressed. She met me outside of the door and gave me a cup of water. She then went over an after care plan that was basically suggestions to drink plenty of water & advice on how to loosen up my tight muscles by stretching. Overall it was a decent massage but I didn't appreciate the late arrival to my appt & the deep tissue experience.

1-Star Review: Extremely Disrespectful Experience…read more I've been to Ruby Spa several times before and always had good experiences, but this recent visit was completely different. I brought my sister with me for her first time, and things went downhill quickly. When we arrived, the woman there greeted us warmly and said we were her first customers of the day. However, once we started discussing services, everything changed. She called someone for help and, while on the phone, used a derogatory name to refer to us -- not once, but twice. My sister and I were both shocked and offended. After that, she tried to upsell us from the $130 couples massage we wanted to a $180 service with no added value, speaking very quickly and trying to rush us into a decision. Then she said we'd need to pay $20 more each for the "girls who were coming," which made no sense since it sounded like a forced tip. When I questioned it, she suddenly acted confused and pretended not to understand me. At that point, I realized she was trying to hustle us out of more money. When I said I didn't want the service and asked for my money back, she actually refused to give it to me at first. I had to raise my voice and demand it before she finally let go of my money. I left feeling completely disrespected and uncomfortable. I've never experienced such unprofessional and rude behavior. I will never return to Ruby Spa again, and I do not recommend it to anyone.

The store is clean and tidy, and the staff are very friendly.The price is reasonable! The most…read moreimportant thing is that she is very professional! I want to give him a big thumbs up! I will come again.

Solid massage experience and a good value. Facility was sub standard as it was in a strip mallread more

How is this woman still open?! She had great reviews on Groupon. My friend got us two 75 minute…read moremassages and facials. She was extremely flaky the entire time trying to book! It took us a month and a half to get an appt and she said she can only do one person at a time, so clearly she has no employees. She then texts us one hour before the appt and says she has an emergency. She asks us if we want to reschedule for 2 hours later than our original time (kind of weird if you just had an emergency but okay) then says, unless you want to do another day. Well considering we had to wait a month and a half we were going to take the next available time, 2 hours later. She texts us AGAIN to cancel right before the appt. I can't believe she had good reviews on Groupon. After looking on here and other places now I know. Beware!!! She's a scam! Edit: just noticed she told another negative reviewer this is "not her character" and she had a migraine. Actually, apparently it is because I've been reading other people say the same thing! Also, you have 2 yelp accounts...convenient that this one has more positive ones. Sounds like you tried to start a new one. Second edit because I can't respond to Amanda's response to my review. Attached is her excuse. Amanda I'm sorry if you're telling the truth and I hope all is well with your friend but unfortunately you cannot be believed. You have MULTIPLE bad reviews with people saying you came up with excuses to cancel. Sorry, but it is what is it. Do better!

My husband and I booked the couples exfoliation massage package and paid almost $400. The massage…read moreitself was good, the exfoliation portion was extremely disappointing. The loofahs they used on us looked old, worn out, and were literally falling apart. They did not appear to be new, and they looked as though they had been used before. It honestly grossed me out because exfoliating tools should be clean and sanitary for every client. To make matters worse, the next day I developed body acne, which is something I never experience. While I can't say for certain what caused it, it happened immediately after the treatment and made me concerned about the hygiene of the exfoliation products that were used. For the amount we paid, I expected much higher sanitation standards. A spa should prioritize using fresh, hygienic exfoliation materials for every customer. I would recommend the massage itself, but I would avoid the exfoliation service unless they improve their hygiene practices.

This experience has been the ultimate in a massage experience. Cindy has the best hands i have…read moreexperienced in all of my 35 years of getting massages. I need to put her in my budget for life! You will not be disappointed. Great service with great prices.