Today would have been my first haircut with Freddy. Unfortunately, my encounter with Freddy was of him being very condescending and sarcastic. His behavior was not that of professional courtesy. I called yesterday to schedule an appt. He said to just walk in. Today I had to walk in three (3) times and call two times to see if he was ready for my turn for a wash, cut and blow. He was rude on the telephone and when I walked into the salon. But I had taken two (2) trains and one (1) bus from the Bronx to have him cut my hair since a friend had spoken highly about his skills. Well I wasted my whole day waiting around for him to fit me in. The last time I walked in after waiting there about 45 mins, I asked if he had anyone after the lady he was working on. I did not get an answer. So I asked him again and he snapped at me saying that he already told me NO. Thing is I am hard of hearing and I explained that to him because I felt offended. But I still waited about 30 more mins. When a bunch of Freddy's friends come in and a major conversation where I over heard Freddy saying as he looked at me saying that all he wants is to go home. Well I got tired of his lack of professionalism and walked out. He lost an other good customer because he is tactless.
I tried calling the owner of the salon to complain about how unwelcome he made me feel. But the shop was already closed. read more