Rachel has been wonderful for our 2 year old! She visits him at his preschool, and sends us reports…read moreand calls with updates and tips for things we can try at home. She gives great insight and suggestions for how we can approach him about speech issues. He genuinely enjoys his sessions with her. Highly recommend her!

Rachel Troccoli is an amazing speech therapist! Our daughter had difficulty speaking from early on;…read morewe had her in speech therapy (with a speech therapist recommended by our pediatrician) for more than 3 months, with zero progress. Our daughter was diagnosed with apraxia, and was considered non-verbal. We did our research, found Rachel, and were lucky enough to get a spot on her busy schedule. Rachel has an incredible speech therapy toolbox (including that she is one of the few PROMPT-trained speech therapists in Southern California). Within several weeks our daughter was initiating short independent phrases. We were overjoyed! From there, Rachel guided her development, and her speech and language exploded. In less than a year our daughter went from completely non-verbal to a non-stop chatterbox! Quite simply, Rachel taught our daughter to talk. We have had a number of assessments done, and Rachel's are by far the most comprehensive and thoughtful. Her calling is surely pediatrics, and kids with developmental delays. She is a natural at handling kids with problem behaviors, and at motivating children who are less than attentive. We cannot say enough good things about Rachel's demeanor, her compassion, her thoughtful and creative approaches, and her ability to communicate to parents and other professionals how to best help your child. 6 stars!

My two children have been attending Full Potential for about 2 years. Both were considered…read morenon-verbal and diagnosed as Level 3 Autistic, my daughter also having global developmental delay and sensory processing disorder. Needless to say, I am picky about who I have one on one with them, and they can be VERY picky about who they want to work with. When my son was 4, we were on a waitlist for ABA and OT services and were referred for speech to Full Potential from our doctor, then insurance, Tricare. My son had many communication barriers and his main way to communicate was leading. Initially, we were evaluated at another location and was told that I should seek ABA help first, and to come back when he was ready. Hard to hear, but understood. I worked with him for a year on his behaviors knowing that the speech therapy would not be effective if we couldn't get a baseline for them to start with. We went back when he turned 5 for another evaluation, and we started with Sandra. She immediately worked to understand my son's needs and worked tirelessly to meet him at his level. Through one on one play, she was able to interpret many words from him even within the first month. He is now 6, speaking in three to four word sentences, understands 90% of receptive language, and is utilizing PECS. After a year and a half of her trying different ways to integrate the AAC device, now he finally has shown interest. She is kind, patient and extremely accommodating with scheduling. They not only allow, but encourage parents to sit in on sessions, many times giving helpful insight on their progress. In the therapy rooms there are a large variety of toys, always disinfected after every session and rotated as well as some OT and sensory toys. Many times she has offered me help, educational resources or contact information over the years. At 4 years old my daughter started with another therapist (Jessica) who was equally knowledgeable and kind with her. My daughter took longer to warm up and Jessica never once made me feel anything but understood and welcomed, even when it was an off day. When she moved to the Murrieta office, a new therapist Loren was able to shadow the transition to help my daughter get used to a new face. She is thriving and started out not saying a word, then started singing songs and now is onto two- three word sentences and labeling. Full potential worked with me on scheduling to be able to have both kids seen at the same time and worked around public school and other therapies. I never once was "kicked off" a schedule or time slot because of insurance or authorization issues. She would always give me time to work out anything so that it wouldn't interrupt the kids need for consistency. I can't speak highly enough of them all, they are always open to communicate about your child's progress and you can tell that they love what they do. I want to include Shannon in here as well as she is a wonderful part of their team and often instructs my kids in fill in sessions. We will miss you all when we move!

We had an incredible experience with Full Potential Speech Therapy Center, Inc. for our twin boys,…read morewho started speech therapy at 27 months in July 2024 and will be completing services in March 2025 due to turning 3. We originally chose Full Potential Speech Therapy Center, Inc. based on a recommendation from Inland Regional Center, and we are so grateful we did! From the very beginning, the team was warm, professional, and deeply committed to helping our children grow and thrive. Miss Jennifer, in particular, has been amazing--her patience, expertise, and engaging approach have made such a positive impact on our boys. Sessions were always fun, personalized, and effective, and we saw tremendous progress in their speech and communication skills. One of the twins started with sign language and a variety of one-word phrases. By the end of therapy, now using two-to-three word phrases and is able to tell me his wants and needs. The other twin, who is on the spectrum, began with mostly sign language and environmental sounds with limited words and imitation. Now, he is able to imitate more two-word phrases, label nouns, and request for help. His vocabulary has increased, as well as his ability to imitate. He is starting to express his wants--a huge milestone for him and for us as a family! Full Potential Speech Therapy Center, Inc. were also incredibly flexible with scheduling, which made a huge difference for our busy family. I especially appreciated the reminder texts the day before each session--they were so helpful in keeping us on track! If we had the option to continue with Full Potential, we absolutely would, because of how much it has benefited our boys. Seeing them gain confidence in expressing themselves has been truly rewarding. We can't thank Miss Jennifer and the Full Potential team enough for their dedication and support. We highly recommend their services to any family looking for compassionate and effective speech therapy!

Highly recommend! Our family has been working with Ms.Gelie…read morefor the past 6 years, she has been so instrumental in my child's speech and communication development. She has been with us every step of the way and has truly integrated into our family. Through the COVID-19 pandemic, we found instrumental the opportunity to take our speech virtually. Our virtual sessions are maintained at the same quality as in-person sessions, this is a testament to her versatility in preparation for each virtual session. Her assessments and judgments were spot on and ALL her recommendations to help our son become more communicative worked like magic! We were amazed at our son's progress. Her dedication to researching and giving us the right tools after each session empowered us in our journey when we felt anxious and alone. She's 100% invested in helping all her clients, which shows in every session. I feel lucky we found Ms. Gelie and would definitely recommend her. - Alvaro Hernandez and Family

My son had a physical and virtual speech therapy with Angelie and both sessions were a good…read moreexperience. My child who has a down syndrome started uttering words with the help of Angelie. -Matthew's mom-

My son has been coming in for speech therapy for about 4 months now…read more Due to their wait list he initially was only coming in once a week and honestly I didn't see much progress. On a day we had a make-up session we noticed he clicked very well with Bonnie and fortunately someone cancelled their sessions so she had an opening for twice a week. Therefore since June we've been coming in twice a week with Bonnie and have seen much improvement. My son is more vocal now and really enjoys his therapy sessions. Bonnie does a great job taking charge meanwhile keeping him engaged in whatever activity. Front office is very friendly and accommodating when things have come up (cancellations due to sickness or vacation).

I would like to thank all the stuff and lucid speech specially Ms. Nancy , Ms. Rosemary and Ms…read more Erin for always taking such a good care of my daughter and me during the theraphy . I will highly recommend this business to everyone .

I love this place, they took my son in for OT after we waited months on another spot. I am super…read moreexcited about the progress he has made due to his therapist Cecilia (who is amazing and kind) our son absolutely loved seeing her.

I would not recommend this place. The initial assessment alone is $300, followed by 30-minute…read moresessions that cost approximately $30 each with insurance. The scheduling policy makes it even worse. You're locked into either M/W or T/Th with virtually no flexibility. If you miss a session, makeup appointments are offered at inconvenient times during the school/workday. If those times don't work for you, you're charged a $50 fee. Between the high costs, rigid scheduling, and additional fees, this was simply not worth it for our family.

Such a blessing to have Melissa work with our daughter. She took time to get to know her and truly…read morehelped her in a time of need. I would recommend her to anyone and anyone with children, as she has a room dedicated to play therapy!

I debated on leaving this review but I think it's important for others to know…read more My daughter recently had an ST eval at Kaiser with subsequent orders for treatment. This evaluation occurred mid November. During this eval, we chose Lucid since they had afternoon availability. The location was also close to my daughter's daycare and husband's job. On Kaiser's end, the treatment was authorized within two days and sent over to Lucid. I figured with the holiday there would be a delay but I never received a call from Lucid to schedule. I finally called Kaiser's outside referral department to see if there was indeed an authorization letter (this never populated in my daughter's Kaiser account), found out that it's been authorized and sent over to Lucid since 11/14. Suddenly the same day I called Kaiser, I get a call from Lucid to schedule. Mind you, this call took place on 12/18...over a month later! Of course now there is only morning availability and the overall delay said enough about how they operate. I work in healthcare, outpatient services get away with things like this. Let this happen in an inpatient setting and you immediately get in trouble for delay in treatment.

My review is for the front desk office experience. This week I was very thrilled to be able to take…read moremy nephew to his speech therapy class.. my excitement quickly turned into disappointment as I was rudely greeted by the front desk assistant Angie. I was actually not even greeted, not even a "hello." With a positive attitude still from me, she did not reciprocate. She assumed that I knew what to do & rudely proceeded to check in my nephew. I hope that something is done to enlighten the mood of the front desk assistant and make the overall welcome at the office feel positive for everyone checking in. It's already hard as it is for these kids to be going into therapy, we don't need the beginning of the experience to be rude.

We can't say enough good things about Ms. Starla! I never realized that speech therapy could be so…read morefun. My 5-year-old son has been seeing her for almost two months, and he is already making noticeable progress. After spending nearly a year at another therapy center with hardly any improvement, I was truly amazed to see him start making improvements right away with Ms. Starla. She has an amazing selection of toys and incorporates play into the sessions, making speech therapy fun. Ms. Starla is very kind and easy to work with.

I can't thank enough to Ms. Starla ! My son was not able to say his name properly when he was 4…read moreyears old or even hold a conversation . My son needed help not only in speech but also being able to listen and comprehend . It is truly amazing the progress he has made . My son as drastically improved but now he is able to speak more clearly but also his sentence structure is great ! Ms. Starla is very accommodating to schedules . I had a very difficult time finding a place that will be open in the weekends and Ms. Starla was even able to do sessions on Sunday . As a working mom it was important to find a place that was flexible to schedules since I was not able to take him during the week .