They cracked my transfer case when they checked the level (something I never asked for) and try to…read moretell me the leaking oil just happened after I left. They never mentioned a leak during the inspection. Talked to the manager and just get the runaround. This is a several thousand dollar repair that they ignore my attempts to get them to repair. Crappy service and terrible business ethics

They did a syn oil/filer on my 2024 Tundra. I supplied the Toyota Filter. Good service no…read morecomplains. No discount for providing own filter. Age 81 - first oil change by a business in my many years of ownership.

I've had some bad body work before, some good body work..But never great work - until now. You can…read moretell these people care about you and your vehicle, and take pride in their work. I'm not too savvy with auto body repairs, but you can see this was professionally done with top quality materials...Unlike some work I've had at other places. I'm just beyond impressed. The overall experience was wonderful, from booking in to picking up the vehicle. Everything was super easy, I was kept informed of the status of my car throughout the process. The staff went out of their way to make sure everything was convenient as possible for me. These guys truly care about you, your vehicle, and take pride in what they do here. Thanks for restoring my faith and making this experience a great one! I know where I will be going for any future work, and sending others as well!

worst bodyshop ever wasted two months of my time and never did the repair work . same experience…read moreater three different times,

Just had my windshield replaced by Luma Glass. They offered complimentary valet service, picked my…read morevehicle up at work and returned it a few hours later. In my vehicle was a personalized thank you card signed by all staff, candies and a checklist of all of the complementary services they provided: Clean dash, clean windshield, cleaned all windows, cleaned all mirrors, vacuumed floors and seats and sprayed essential oil on my floor mats. I highly recommend this company. This was 5 star service and locally owned and operated. Support this business!

I actually love this service department above all others. For yet another time, they saved me again…read moretoday. Today it wasn't my Toyota but my Honda that acted up. The car alarm got stuck on. I was driving around town with it blaring and blaring. They were totally full but they said come on by anyway. I'm from Two islands away and I was desperate. I could go on two ferries and make everyone listen to it. It was a bigger fix than they could do so they figured out a short term patch up to get it off and didn't even charge me. It is often like this: I'm desperate and something goes wrong and they figure it out. They know how difficult it is to leave my car while there without a loaner so they always figure out something and are just always friendly, kind, and really good at their jobs. And it's affordable. Forget a dealer charging way more... often they've been far cheaper than the competition. Thank you CR Toyota!

Courteous and efficient employees. Deniz the salesperson was terrific. I highly recommend this…read moreplace for a new ride!

I had a fiddly problem with my windows working intermittently or not at all, so I took it in to…read moreIronwood Auto. They were very busy and needed to keep my car overnight, so they gave me a ride home. Later, after they had looked into the problem and found it to be a very expensive switch, they called to tell me the bad news, but also gave me a simple fix I could use instead. When I went to pay for the time they spent troubleshooting, they cheerfully told me it was no charge. Made my whole day! Thank you so much, Ironwood Auto! -Kathy C.

I got a flat on my Honda Gold-wing half way to Gold River…read more Limped it back to Campbell River. They hang at Boatland we're awesome. Bumped me to the top of the list. Got my bike in right away. Had it fixed and back on the road in 90 min Special shout out to Bryce and Andy. Great job guys.

The guys at Boatland outdid themselves helping me sort my C-Dory 50hp conundrum out. They went…read moreabove and beyond exceptional service, speedily changing motors, servicing what needed to be done, then helping me get things ready to roll out in the yard. Outstanding!! Sam, Jody, Travis and Daniel, many, many thanks!!! I was out fishing today thanks to you! Tim Hicken

my campervan broke down and the tow truck driver suggested Seymour, but warned me they are busy…read more Being on a road trip in a broken down campervan is a horrible feeling, having all of your belongings sitting on the side of the road with the next steps uncertain. When we explained the situation, the staff at Seymour shoehorned us in and provided excellent, comprehensive and friendly service. A big shout out to Rusty, who approached the work with curiosity, respect and warmth. I don't live in CR but would recommend Seymour to anyone!

I live two hours away. I told them my car problem and made an appointment. On arrival I got to…read morewait two hours for my appointment. Problem was assessed and an the invoice presented for the assessment with the assurance from the service writer "we will call when the brake switch arrives". They never called. I had the job done elsewhere. Would I go back?? NO. The part was locally available and the job could have been completed on the initial visit. For some reason even though they knew I had to drive two hours to get to their shop they chose not to do the work. I will never grace their doors or suggest any one go there.

got tires installed there 2016 kia optima, FAST serviceread more