Not sure what happened to Cathy in 2016, but I can't speak highly enough of Jeff, his work ethic, or his craftsmanship. He not only did fantastic repair of my daughters car, but guided me on how to best negotiate with the insurance company when we had a dispute. When the insurance company wanted to "total loss" the car, I pushed back saying repair was cheaper than buying a replacement. Jeff gave a few ideas on how dispute their position, how to escalate, and document my claim. It worked like a charm! I can honestly say that the car is now much better after the accident than before, and should last at least another 100k miles. The look, paint match, alignment, mechanicals, and everything else is top notch! Without hesitation I highly recommend his work. The best part was that he cared about me and my desires. I expressed that I wanted to keep the car, and worked like a dog to make sure that happened. He could have easily sided with the insurance company, blow me off, and move on the next car. Instead he stood beside me as we got the car back in top notch shape. read more