Returning item to Macy's. With no Macy's on the island, UPS Store is a godsend. Staff assist with…read morepackaging the item, sometimes at no charge. Service is quick, efficient.

Horrible service. Before sending an email with VERY CLEAR INSTRUCTIONS for printing, I called to…read moremake sure I could print Construction plans at this location. The woman I spoke with said yes and assured me it would get printed but may take 24 hours. I called back 2 days later and it wasn't printed. I sent another email with clear instructions again. Called back two days later and ANOTHER employee answered, had no idea what I was talking about. I had to reply AGAIN with the instructions that were written in the email only for the employee to give me excuses, no apologies, and then HUNG UP WHILE I was talking. HORRIBLE HORRIBLE SERVICE. Go anywhere else if you need help because they will only give you excuses and take NO ACCOUNTABILITY.

I love this place!!…read more They're so efficient and kind. I've used all of their services: scanning a document, printing as well as the notary service. I never have to worry about receiving a package or having one sent

Got 4 black and white pages printed and was charged a $2.50 fee for 'office supplies' when I asked…read morewhat that fee was the man told me it was for looking up my email on the computer. Horrible company policy.

Shipped a PC tower and monitor with aloha ship and pack and the shipping went amazingly smooth and…read morevery fast. Incredibly impressed. Highly highly recommend. They packed it there, and it was the best pc packing we have ever seen. E

I ran in just now to get some applications printed and accidentally brought copies that needed…read morequick editing of the pdf. I figured I'd have to go back and get them from my computer, but they edited it for me so quickly! Even with other customers and a bit of a rush they made my day a million times easier. They're efficient and have great customer service, I'm glad I found them.

Super happy with the service here. Easy, convenient and super awesome staff. They are super…read morefriendly and very helpful. The building is clean and access to ground units are super easy. You can get in and out easily and it's secure! Thank you Guardian Self Storage for such a great experience.

Being sent to your mainland call center was a PITA. She wasn't even listening. Simple questions…read moreseem to be buggin' people these days with lack of customer service and listening skills. Fail. Your website is very presumptive with the measurements as if we're supposed to know what each # x # x # correlates to -- W x L x H?? H x L x W?? Or, some other combination we're supposed to have psychic powers to know? When she clarified (L x W x H) and I asked about the 16' height on one small unit, she just cut me off to tell me completely inaccurate information about "it must be a parking unit" and "are you needing to rent a unit?" (No, I was just looking to waste my time. Pffft. Human robots.) Now, I get an automated text -- NOT REQUESTED -- from UHaul asking if I "received all assistance needed during your call with Sherry?" Nope. And don't spam me. (I knew I wasn't talking to someone on island; big turn off.) Next.

It was a great experience with Barbara. She was very…read moreknowledgeable, informative, welcoming, helpful, and hospitable to our needs of a storage space and the right size we actually need. Thank you so much Barbara for all your support and assistance.

I wouldn't even give this place 1 star. If they had a negative star option I would use it. Had only…read morebeen renting unit for 3 months and on the 4th month the bill jumped $105.00. With no notice, snail male, or email. 25% price hike. If you are like most people in Hawaii, we just make enough to survive. Not enough to have some rich corporation pad the lining in there pockets with my hard earned money.

Good stuff! Friendly service! Problem was resolved. I will be back!…read more Ample space and supply!

Awesome staff with many storage options! very clean and very accessible. Mahalo Tom!read more

Would highly recommend. We shipped our pods over but the company we shipped with ended up not being…read moreable to ship to our house. I reached out to Royal Hawaiian and they said no problem. I met them where my pods were delivered to so I could unlock them. They unloaded them into their truck, delivered to me and unloaded into my house. Not only my house, they put the items in the specific rooms they were to go in and even helped my husband bolt together our dining table to the bases. ALL the guys were so nice and over all a great experience!

Watching the team of movers slowly and cautiously, packing and loading up a truck. Handling with…read morecare and expertise, not complaining about the size and weight, their sweat didn't get in the way. Their comments were, "we're grateful to have this job, even if it gets hard."