I also recommend that you do not use Pa'A Hana Towing. They charged us $1570 for a tow and then…read moredid not tow the car. He showed up in a pickup truck and I was confused because we hired him to tow the car to Lihue. My wife and 2 kids were there alone, so I was talking to the owner, Chason Manoi by phone. The car was disabled with a transmission problem. Chason was able to get the car into gear, but the dash screen showed a warning message that the transmission had a problem and not to drive it. Because of the dash warning, I insisted that Chason either tow the car or follow my family from that remote location to Lihue, since it was a transmission problem and could happen again. Chason promised that he would follow my family in the car, but then broke his promise and immediately left them alone, far from a town, in a car that was still broken. He stopped responding to texts and calls and kept the $1570. He never gave my family any receipt or paperwork, as required by the agreement I signed when I prepaid for the tow. The Hawaii Office of Consumer Protection sent them a demand letter, but Pa'A Hana Towing ignored that too. I don't usually leave reviews and have never left a negative review, but Pa'A Hana Towing was so dishonest in the way they treated us that I feel I have to... so that it doesn't happen to other people.

DO NOT USE PA'A HANA TOWING & HAULING ($2,617.80 SCAM)…read more This is a formal warning about Chason Manoi dba Pa'a Hana Towing & Hauling. They failed to show up for an emergency recovery, refused to refund the excessive charge, lied repeatedly and engaged in what I believe is outright fraud. After our vehicle got stuck in a remote area, we were forced to prepay $2,617.80 for a quote that inexplicably jumped from the $2,000. (Which is still significantly higher than local laws are supposed to permit.) At 3:40, we were promised an ETA of 6:00 PM. They completely failed to show up, leaving us stranded in the dark for hours in a dangerous, remote location. Due to their no-show and safety concerns, we were forced to perform an extremely difficult self-recovery. We finally got free at 8:59 PM and immediately cancelled the service via text. The merchant never arrived at the recovery site. Thirty minutes AFTER I cancelled the contract, they sent a misleading photo taken miles away from our location, falsely claiming they were "here" to justify keeping the $2,617.80. This was a clear attempt to claim they performed a service that never happened. I filed a formal charge dispute with my credit card company, presenting the full timeline and evidence. They agreed with my claim of "Services Not Rendered" and issued a full refund. Avoid this company at all costs. They took advantage of an emergency situation, failed to provide service, and then tried to scam us out of a massive payment. The only way I got my money back was through a credit card dispute. They repeatedly lied along the way and fought the refund. I think that they never planned on showing up that night at all, getting to us from any point on the island shouldn't have taken more than 2 hours. I'm leaving this review everywhere to warn others.

Super fast and amazing, friendly customer service when I was in an already stressful situation!…read moreWould highly recommend them! They saved the day for me for sure.

Came fast! Great support on the issues that needed addressed, like how to submit for disposal with…read morethe county. Very helpful. Thank you!

Clearing out my sister's house in Waimea we had a lot to get rid of. Kauai Dump Runs was…read morepersonable, professional & timely. They removed TWO rooms full of junk quickly & their prices are VERY competitive. I highly recommend them for junk removal.

They were very efficient and careful removing 2 rooms of heavy furniture. Very pleasant as well…read more Will continue to use them and recommend to whomever needs their services.

Carlos is a true lifesaver--don't call anyone else on Kauai!…read moreI cannot thank Carlos, the owner of Kauai Towing and Hauling, enough for rescuing us. Being stranded is never fun, but Carlos made us feel safe and taken care of the moment he arrived. We were driving through Waimea Canyon when we got a flat on our rental and there was no spare tire in the car. With zero cell reception, we had to hitch a ride to the landline at Kokee Lodge. After waiting over two hours for no-shows from both AAA and the rental roadside line, I decided to take matters into my own hands and called Kauai Towing and Hauling. I was so thankful when he answered the phone. Even though the lodge had closed and we were stuck outside in the cold and dark, Carlos kept his word. He warned us it would be a drive, but he showed up exactly when he said he would to rescue us. He was efficient, treated our vehicle with care, and was genuinely a kind person to talk to during a very stressful moment. If you're looking for a reliable professional who actually cares about people, Carlos is the one. Five stars isn't enough!

Carlos was the only tow company willing to come get us on a remote part of the island. He arrived…read moreon time and was professional and friendly. He even brought us a few snacks to hold our family over. Went above and beyond to make sure we were back on the road!

They are friendly, prompt and hardworking people. They are also courteous and their pricing is fair.read more

From the owner: No more dump runs! We will deliver our trailer for you to fill, then we haul it away. Green waste…read moreonly at this time. Per load and daily rates available. Family owned and operated. Fully licensed and insured on the beautiful Garden Island of Kauai.

Lagmay Towing was great from start to finish. The woman who answered the phone picked up right away…read moreboth times I called and was patient and helpful while I figured things out. Halen showed up in about 5 minutes and got our car unlocked in under 2 minutes. He was professional, chill, and even funny, and made a stressful situation easy. He also shared a few local spots to check out on the island, which was a nice touch. Found them after searching locksmiths near me and going off the reviews, and they definitely lived up to it. Highly recommend.

I couldn't have had a better experience! I highly recommend Lagmay Towing. Halen responded within…read moreminutes, arranged to come recovery me from being high centered in sand at the beach. He was professional, personable and receptive to my situation! Great value, great service, experience in a bad situation! Kudos to Lagmay Towing.