Very friendly and Great customer service experience They…read morewere professional and kind I would do business with them anytime

It's a pawn shop that does a good job! They have a great…read moreselection that rotates often

Mrs. Delray Balwin was the most pleasant lady with the Awesome Customer service that a person could…read moreactually ask for. I would referr her service to anyone shopping at Cash America Pawn! Wonderful associate skills and waited on me in a Highly and Professional way. I didn't have to wait on line which was definitely was a plus! She kept a pleasant smile the entire service. She explained every detail every step of the way . If I could give her a 10 which equals 100 percent she deserves.

Erica the store manager is awesome. Very friendly and helpful. And Devin working there is great as…read morewell. They will treat you well.

I was treated well here. they actually have great prices and discounts for all weapons and equipmen…read moreas well as jewelry. if you want a pawn with some you might like, this is a good one.

Great news! The old owner has come back to return the store to its proper former glory. Wonderful…read morecustomer service, extremely knowledgeable and very professional. The prices are competitive, and the selections were all in good conditions. It is time to go back !!

Owner is the most kind and helpful…read more This place should have 6 stars instead of 4 Lots of memories in here

Amazing selection of used records. Many are first presses! Highly recommended. Great little find in…read more Stone Mountain.

Wonderful service. I was greeted as soon as I entered the store; assistance was offered and…read moreaccepted; staff was friendly and extremely helpful and patient; I went in for one weapon - ended up leaving with three! Wide variety and selection of firearms and accessories! Great value when comparing apples to apples, plus Excellent customer service! Thanks Ed's.

This is my second shockingly negative experience with this store. After my last negative…read moreexperience, I vowed to never return to Ed's, however, I decided to give it another chance, charging the last experience, to a specific employee. I have bought a total of six weapons, a lot of ammo, holsters, & other items from this store since moving in the last 10 years . My background check came back absolutely clean with each and every purchase. Had I been allowed in the store this time, my background check would have come back clean once again & Ed's would have made at least $2,500 from me. My last purchase from this store was an over $600. I also have brought in family members & friends to purchase from this store, instead of a larger retailers. I am a disabled Veteran with three life-threatening diseases. My health issues & survival require that I continue to wear a mask, per doctor's orders! I was excited to stop by Ed's after vowing I would not return after my last negative experience. Before entering, I read two signs that were on the door that read, "no masks & no hoodies." I assumed that they were referring to ski masks. The store was filled with customers. I had multiple experiences of being ignored, even when nearly the only customer in the store; however, on this occasion, as soon as I put both feet in the door, with my cane in one hand, I was told "I'm sorry ma'am, but you have to takeoff your mask." Multiple customers turned around to look at me, especially the four or five that were surrounding the employee(tall male with black hair) who made the statement to me. I responded, "OK, have a nice evening" and I exited the store. In my opinion, this store is exhibiting discriminatory practices that could land them in trouble for ADA violations. In addition, the "no hoodie" sign bears some discriminatory language as well, because as most of us know, hoodies are often associated with black males. Policing customers in medically necessary masks &'hoodies is going to result in them overlooking the real threats!! I suppose an individual can walk in with a trench coat & that's not a problem, but according to Ed's, individuals required to wear face masks to protect themselves are the threats as opposed to the individual with their face exposed, wearing a trenchcoat or camouflage & a protective vest?? Additionally, those wearing a hoodie are also perceived as a great threat, as opposed to the individual, wearing hunting gear & walking in the store with a weapon in hand?? Not only are these very discriminatory on their face, but should be cause for ppl of color color to reconsider patronizing this store. When I entered, the majority of the customers were Black people. When I exited the store, those entering behind me were also all Black people. I do not spend my money in any store, where I feel my disabilities, my attire or my skin color are considered to be a threat. This review is my opinion, based on my experiences with the store, that I will never patronize again!

It is apparent that the negative reviews especially about the staff are untrue and unfounded. I…read morehave been a customer at Elite for over ten years and have always been treated with courtesy whenever I visit the store. Ty who is the manager of the gunroom is most knowledgeable about the latest weapons, willing to adjust/repair your gun and helpful to find a compromise with the cost of the gun and your pocket.

Excellent knowledge of the weapon I was getting! Got a good deal on it! This is my 2nd time buying…read morehere!

Let me preface this review by saying you should never have to pawn your stuff for cash. However, if…read moreyou do, DO NOT DO IT WITH THIS PAWN SHOP!! They are unprofessional and they do not care about your belongings. My boyfriend pawned his Beats by Dre headphones there quite a while ago. The plan was to get the headphones back in a couple of weeks because we were in a tight spot. So we got back to the shop a couple of days later than we meant to and they charged us for that. And on top of that they opened the store 43 minutes later than the posted time on the door!! THEY WERE ALL JUST STANDING THERE INSIDE THE STORE!!! We did get the headphones back, but they weren't in the great condition we had left them. It was very obvious someone attempted to use them on a setting that was too small for their big fat head and split (cracked) the headphones right in the middle of the top!! When my boyfriend complained about the condition of the headphones, they told him that he signed a waiver of acknowledgement that the store assumes no responsibility for the condition of any of your belongings!! He can't even use them anymore!!! BOTTOM LINE: NEVER EVER come to this store!!

Do not purchase anything from this rip off store. I tried exchanging an item one day after…read morepurchasing and they said since I didn't pay extra for a warranty on a $30 used blue ray player, I could not return or exchange. I even offered to pay the difference. They said no. Due to new store policy. New store policy is store friendly not customer friendly. Will never buy from them again.

"Butch" or "Aubrey cole" who I was sadly informed is the OWNER of this place is the lowest scumbag…read moreI've ever had the misfortune of interacting with. I had purchased a firearm online from this shop and simply asked what the next steps were. I got a response in all caps, more typos than someone learning how to type for the first time. Further communication got progressively insulting and personal and still all caps. GREAT way to treat paying customers buthchy boy! If the manager, Jeff, whom I purchased the gun from wasn't such a great guy and I wasn't so interested in the gun I would've walked away in a heartbeat. Damn near still did. I feel terrible for Jeff having to work under this low life excuse of a human being. AVOID AT ALL COSTS UNLESS YOU ENJOY PAYING TO BE TREATED LESS THAN AN ANIMAL

My experience with this business was not a positive one. The employees were very rude, unhelpful,…read moreand I cannot believe they are still open, conducting business they way they do and bullying customers the way they do. Upon entering the business, I was treated nastily because of the color of my skin. I will not be returning to this racist business in the future.

The service was great! the workers were attentive, friendly,and very professional. I came to get a…read morePS5 and their prices are great!

Omg! This is my 1st Pawn shop experience! It was horrible!! This place is extremely slow with…read moreonly 3 people working! This lady is helping 2 people at one time! Me being the second. If I would have none this, I could have just stayed in line! I could have had my own customer service and not have to wait for her to go back and forth. Smh.. People behind me has come and gone. They need a better system cause this ain't working. Maybe it's because of the neighborhood, as usual. Smh Customer service needs improvement. Need a better system. Let this be your last choice.