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Harris Band Instruments

5.0 (3 reviews)
Closed • 10:00 am - 2:00 pm

Services - Harris Band Instruments

Musical instruments and teachers

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2 years ago

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2 years ago

Very knowledgeable and good prices! Charles Harris even removed three dents from my bell at no charge! I will be back!

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2 years ago

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Ken Stanton Music - Alpharetta

Ken Stanton Music - Alpharetta

(10 reviews)

$$

Ever since Ken Stanton was acquired by Private Equity-owned Music & Arts, customer service has…read moreplummeted. I recently needed to change my billing information as I got a new debit card. However, if you need to make a change to your billing information associated with lessons or music rentals, it cannot be done online, only over the phone. When you call, expect at least a 30-minute wait for "customer service". I finally called the store, and they were able to correct my billing information for lessons but not the rental. Then I had to spend another 30 minutes trying to get the instrument rental billing fixed. I finally just paid off the instrument balance so I wouldn't have to deal with them again. Finally, the way lessons are handled is a complete scam. Prior to the acquisition, if you needed to cancel a lesson in advance, you were not charged. Now you are charged regardless of when you cancel. You can "make up" the lessons, but this is nearly impossible during the summer when multiple weeks of lessons are being missed. The teacher doesn't have the flexibility to do that many make-ups. In short, it is a total scam. We will be looking for a new lesson location.

Came in looking to get my guitar restrung, left discovering that this store has WAY more and staff…read morethat are super knowledgeable. I spent a good amount of time in the Pro Audio keyboard and workstations area. Will be coming back again.

Harris Band Instruments - musicinstrumentservices - Updated May 2026

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