Amazing service!! Nice helpers there honey buns! Value. Price is fairly reasonable. Very nice…read morepeople there!!

Wanted to support a local small business, but they are difficult to work with and unwilling to…read morestand by products they sell. Returns are impossible as they note on their invoices special orders are non-refundable and everything purchased from them is considered a special order whether it is in stock or ordered through their website. Save the time and energy and order through Amazon or some other big box company that provides decent customer service.

We had a perfect experience here the other day. I'm not sure why the other reviewers seem to have…read morefelt like they received poor customer service, but I felt like every person we encountered was friendly and polite, nothing haughty or rude about any interaction. We were there on an overcast Friday, so they weren't busy. Every employee was masked, said hello, asked if we needed help, and then left us alone when we explained we were just kicking tires. While there are certainly some high end things, we were pleasantly surprised by the prices on some things, like lighting. We found many fixtures that we liked that were in our price range. I'm not sure what more I could ask for in visiting a showroom. I got lots of ideas, as well as an idea of what I can and cannot afford. I left with several catalogues. I was never pressured at all, nor was I made to feel like I was in the way for not being a serious customer, rolling in with dimensions and timelines. I can't wait until I'm far enough along in my project to show up with my binder and my checkbook!

When we remodeled our bathrooms in 2019 our GC took us to Ferguson to choose our fixtures. That…read moreexperience was fantastic, we were shown only items that fit within our budget and when we needed to compromise on some items due to cost we weren't made to feel like we weren't worth their time. Fast forward go 2023, our faucets developed some flow issues and the plumber we hired to repair them caused more issues than they fixed. I decided to deal with the problem myself and went back to Ferguson to ask for help. Not only did the parts department take the time to find the schematic for my faucet (which is being retired by the manufacturer I learned) but when they couldn't find anyone who had the part in stock they took me to the Business Manager who took my info and said she'd look into it. Due to her help I'm now getting new faucets covered under warranty and she did ALL the work to help me! I don't know if/when we will do another remodel, but our fixtures will come from Ferguson for sure!

Came here when I couldn't the right size sillcock at lowes and the guy at the front counter…read moredefinitely helped me out. He told me the difference between the several brands of sillcocks and told me which one usually gets returned all the time by customers. The customer service is always pretty good and they always have what I need in stock as well. I definitely recommend this place.

We have bought a great many things from this Locke location for our home over the past two decades…read more No question is "too dumb" for these folks, and service is always served up with huge smiles and plenty of gratitude. Nice guys.

Needed a hard to find part. Their service folks had a great selection at a good value…read more Unfortunately, the client didn't like it so I had to return for a different part. No problems. Quick and courteous. Recommended.

Looked for months for the perfect pendant lights and found them at Illuminations. Had a couple of…read morecosmetic issues with my purchase and they were very accommodating and did everything to correct the problems. FANTASTIC customer service and I will be returning for all of my lighting needs!

Lifestyles is a great place for lighting and hardware, they have competitive pricing and friendly…read morestaff. I particularly recommend working with Amanda, she gets the job done!

We recently went on a search to replace 2 sofas and walked into Lifestyles in Edmond. We were…read morehelped by Laura. She is FABULOUS!!!! After visiting other furniture stores and not finding what I was looking for, I described what I wanted and she got on the internet. She found a manufacturer out of North Carolina that had the EXACT sofa I was hoping to buy. And then, instead of point me to a hundreds/thousands of fabric samples to pick from, she asked me questions and started narrowing it down for me. She worked with me until I had picked out the PERFECT fabric. She has great insights, great design ideas, and she is super friendly! I LOVED working with her and ended up getting 2 of the most luxurious sofas we have ever owned! I HIGHLY recommend working with Laura. She is a GEM!!!

I would like to recognize the gentleman that did the repair. Not only was he on time, but he was…read morevery polite, professional and very helpful. I told him that I had dug out around the old sprinkler and the dirt was in a wagon in the back yard. He insisted on retrieving the wagon and replacing the dirt when he finished the install. When he returned the wagon he cleaned it and left it by my shed! Not many people would go that extra step, I was very impressed! Before leaving he asked if he could check the sprinkler controls and make sure they were set properly. He also checked every head in the system and assured me that everything else was working properly. I'm happy to put the above remarks on the internet, which site would you prefer? This is the second time I have used your company and the experience has been wonderful both times, you guys are running a great business!

Communication was great and they arrived exactly when they said they would. The technician was…read moreefficient and knew all about my Rachio controller, which has been something of a surprise to other sprinkler companies. He replaced a number of broken heads and installed higher risers in our front flower beds. He went right to work and was done in no time. I've had very poor results with a lot of sprinkler installation crews, and Sprinkler Works was a welcome change. They even sent a nice thank-you card a couple of days later. I highly recommend them!

This is a father and son business that were great to work with and to complete my needed work…read morequickly and efficiently .

I appreciate their honest transparency. They fixed the issue without taking advantage or…read moreovercharging. Easy to get a hold of and showed up when said they would. Recommend.

Nelson's Landscaping exceeded our expectations from start to finish:…read more Arrived on time and stayed on schedule Excellent customer service throughout the entire project Clear and consistent communication Phenomenal crew with outstanding attention to detail Friendly team that was respectful of our property Quality workmanship from beginning to end Truly excellent experience overall We are extremely happy with the finished project and are enjoying the beautiful landscaped area I highly recommend Nelson's Landscaping!

Update: Since posting this review, the owner of Nelson Landscaping reached out to us directly and…read moreis working to make things right. We appreciate his personal involvement and willingness to take accountability. While we had challenges during the project, we're encouraged by their commitment to resolving the issues. I'll continue to update this review as we move through the process. -------------------------------------------- We hired Nelson Landscaping to improve our poolside area in Edmond, aiming for something cohesive and functional. While the crews were great, the rest of the experience left us frustrated--and stuck with a space that doesn't work. We were sold on flagstone set in decomposed granite (DCG), but in reality it's totally impractical for a pool patio. The DCG is rough on bare feet and constantly washes into the pool, staining our new concrete. Worst of all, the amount of flagstone was drastically underquoted. When I pointed this out, they came back with filler pieces, which helped visually--but it's still not functional. The area is uncomfortable and not practical for furniture or barefoot traffic, which was the entire point of the project. Communication was poor. We were rarely informed when crews would show up, and a comment from the salesman ("all you women want to see what it's going to look like") when I asked for visuals was unprofessional and frustrating. A concrete crack formed within a month, which is still unaddressed a year later as no one returned my multiple calls. I even reached out to the owner whose email address is listed on the website and still only heard back from our salesman. The crews did great work--but the planning, oversight, and professionalism were severely lacking. If you're hiring Nelson Landscaping for pool area landscaping, flagstone patios, or outdoor design in Edmond, ask a lot of questions and don't rely on them to act like the experts. We learned the hard way.