karen f Leawood…read more I would advise anyone to be hesitant about Koehler Signature Store in Hawthorn Plaza. I tried, repeatedly, with less than satisfactory results. I got slow results, even after paying an up front design fee. Amy was not only slow, but not knowledgeable. I'm not sure her manager knew what was going on. EXTREMELY UNPROFESSIONAL. I ended up making selections myself. I would NOT recommend this Koehler location.

Super slow customer service. When we walked in there we two ladies at the front desk assisting one…read morecustomer. We walked around for about twenty minutes before we were acknowledged even being in this small store. The customer left and we were ignored. One of the workers walked past us to make herself a cup of coffee. I would have left but my husband liked the sinks. So far, I am not impressed.

The customer service at this location is fantastic. Jenny Gillham, the manager of this location,…read moretook time out of her day to help us track down a lost gift card and genuinely cared about helping us. She was kind, patient, and didn't rush us at all. It turned what could've been frustrating into a really positive experience. Huge thanks to her and the team at Crate & Barrel!

My daughter had a designer at crate and barrel select furniture for her home. When the furniture…read morearrived, there were problems with the scale of the pieces, in particular two side tables that were too tall for the two new sofas. When we took them back to the store with the intention of returning them and replacing them with different selections from the same store, the store refused to accept the return because it was not in its original shipping box. We were told that the in box requirement was in the signed contract. I asked to see a copy of that policy and that contract and they could not provide either one because they doesn't exist. So first the designer chose pieces that did not actually work together, and when we tried to exchange them, they wouldn't accept the return of the pieces, even though we'd only had them for a week. And to add insult to injury all of the pieces, several thousand dollars worth, immediately went on sale a week after they were purchased and they would not make a price adjustment and they certainly never mentioned that in a few days all of these pieces were going to be significantly reduced. This store makes returns and exchanges of furniture so difficult that I will absolutely not buy furniture there and I certainly wouldn't use their designers.

They incorrectly installed the bathtub and caused over $30k in damages from the pipes and lines…read moreleaking in the wall. $24k for a walk in bathtub that was only used for 2 months b/c of the water leak. Bath Wizard refused any accountability in this, we had to make an insurance claim to cover the damages caused by their negligence. My 80 year old father got to use his very expensive bathtub 1 time!! In a house with only 1 bathroom! This is how this company treats their "customers". They have zero shame. Don't just walk away from this company, run as fast as you can, and as far as you can from these crooks!

What a scam the work I had done. I could've did way less now. The value of my house went down…read morebecause of their work. If I could get a hold of them, they'd be replacing my whole foundation and everything showers that don't even last a year and now my credit is ruined because of them That sucks if I can only give no stars going to have to take it to court

meatballs? mid, but cheap. peas and potatoes? mid, but cheap. ikea? mid, but cheap. and for that…read morelevel of remarkably average consistency, we love her.

Mostly came for the food lol. Swedish meatballs were fine nothing incredibly exciting but did have…read morea nice jelly with them which was interesting with the gravy. The cream cake was the real star they had a multitude of options both Swedish and American and this cake was so good! It had a pink almond coating on it that was sweet but not too overwhelming which made it very refreshing and light! Good prices for the amount of food!

If anybody can make remodeling a pleasure, Kleweno can. They carefully worked out every detail with…read morekind consideration of my needs and wants. They were mindful of my financial situation and never tried to push me to buy beyond my means. I LOVE my new kitchen. It's beautiful and easy to use. I am deeply grateful to them for everything they have done for me. As an art lover, I splurged on a custom backsplash made by Archival Designs. This has enhanced my life and gives me pleasure knowing that I've supported local artisans and their family. Kleweno routinely utilizes local artisans providing an opportunity to create something original while supporting the arts.

Kitchens by Kleweno completed a Kitchen Remodel which was a part of an extensive Remodel of my new…read morehome. This is my second Kleweno Kkitchen. During the remodel there were several changes to the space and Randy was very helpful solving the issues at hand. As a seasoned Interior Designer I was very Clear on what I wanted and Randy was a real problem solver during the project. The End Result..Exceeds my expectations!! Many Thanks....Steve Nuss

The ladies at the Neenan Showroom were so helpful when I called to get a new faucet. The woman I…read morewas talking to was extremely kind and she walked me through the pricing and how it would all work which was great. Then when I came into the showroom not only were they ready to help but they answered all my questions in the best way possible, making the whole process very easy. The product placement in the showroom was laid out nicely. All the products were visible and the whole space was easily navigated. Overall the ladies were very knowledgeable and the costumer service was top notch. I will be back for my next project!

I called Neenan Company this morning regarding a replacement part for my kitchen faucet (retail…read moreprice around $150). The woman I spoke with asked me for the basic information about my faucet and proceeded to tell me that the part is likely covered under warranty so I should call Delta first. She didn't stop there... she checked to see if they had the part in case it wasn't under warranty and then went and got me the phone number for Delta to call to check on the part. I called Delta and the part was covered under warranty and is now being shipped to me. In the last 20 years I have never had somebody go above and beyond like this so I hope that I need Neenan in the future. By the way, Delta customer service was awesome too. I'm blown away!

I placed 2 orders a week a part. Received a confirmation for both, Never got either. I called and…read moreemailed but got no response. HORRENDOUS COMPANY.

Absolutely horrible experience. Ordered 2 mirrors for a commercial project and was billed at the…read moretime of online order. No confirmation so I called a week later only to find out that supposedly they were shipped and ups broke them. I was told they would ship a new pair out immediately. Got charged again! I call and told they would fix it. Another week goes by no shipping info. Still no refund for the second charge. I call again, conveniently ups broke the second set! Now I'm told they have no more and that the manufacturer would ship direct, except there on back order and would ship when available! So in short I've paid 600$ for 2 mirrors I haven't received...and that's holding up an $87k final payment. I think this company is very unprofessional.

New year, new house project and Floor & Decor continues to be our "go-to" store for flooring and…read moretile. Upon our most recent visit we discovered they now offer quartz countertops and cabinet handles/pulls. We have visited all the local big box stores as we are remodeling our kitchen, but Floor & Decor not only has the best selection, but the best pricing as well. Throw in some incredibly knowledgable staff, and we are SOLD, once again. We continue to save time and money by shopping here. 100% once again.

We are in the middle of a kitchen remodel and have been to all the tile shops in KC. Without a…read moredoubt the best costumer service was from Sarah at Floor and Decor. She took time to listen to both my husband and myself to help us find a backsplash that would work for our project. We can't recommend her enough. She will be our go to person for tile projects from now on. Thanks Sarah!