Second time here first time my steak was not cooked to order... happened again! I guess I'm a…read moreglutton for punishment. I showed the manager and the manager said I'm not the cook. I don't know if it's cooked medium or well.Done I can't tell ! $85 for a steak and it's not cooked right and I was offered to drink. Never coming back.

This place has potential but certainly not 5 stars as they advertise (and as the cost assumes). The…read morecabins are cute with good aveda products and restaurant is yummy (but slow). The problems... The grounds smells AWFUL (like poop). They have a geese problem. Likewise, we are in a back row cabin and can hear the train and the restaurant is LOUD (it sounds like people are on my cabin's deck). Not great to put kids to bed at 9pm. The place is just a miss.

My husband and I stayed at the Waterhouse Inn earlier this month and attended a celebration one…read moreafternoon. We couldn't have been more pleased with the ambience, comfort, food, and hospitality offered by Martin and Phillip. This is an elegant, first class, traditional Bed & Breakfast with a warm and welcoming atmosphere. The mansion is less assuming on the outside than the White Inn, which I've stayed at many times before, but is much classier, far more comfortable, and much higher quality. Martin and Phillip create a peaceful and cozy home away from home with glowing fireplaces, soft music, bottomless cups of tea/coffee, and impeccable and creative Farm to Table meals that alone make the stay worth your while. If you are looking for an elevated experience to rest your soul and lift your spirits, you need not look any further than this quaint and charming treasure.

Philip and Martin have taken over the Inn and by reviews of the previous operators it seems they…read moreare continuing to maintain the level of elegant service. We stayed in the Bombay room. The beds were comfortable and soft. The shower water was super hot. The entire house is filled with Victorian period antiques. For breakfast she had the included gingerbread pancakes and I had the frittata. Delicious! The coffee was hand-pressed fresh and the juice & muffin were tasty. Downtown Fredonia and its National Registry twin commons has a variety of pubs and eateries an easy three blocks away. Highly recommended for a Fredonia Village stay.

We drove out to Fredonia I ordered chicken cacciatore and…read moreit was delicious. This inn was renovated and they did great job!!! I highly recommend

I stayed here a few times because it's pretty much the only hotel in the area. The price is…read morereasonable but the rooms themselves are not good. Starting with the uncomfortable bed which you can feel the springs on the mattress. As far as housekeeping is concerned, it is not done regularly like most hotels. You have to request it the day before. Even when you request it, they don't come. We had to request clean towels at the front desk because they never came to our room. Never tried their breakfast as this place doesn't look clean enough for me to eat whatever they had. To top it off, I totally understand marijuana is legal but I shouldn't have to smell it when I'm walking towards my room. This place looks like a shelter than a hotel. Do extensive research if you're visiting your college kid b4 booking here because this place is just not good.

Here are pictures of an open light socket in the shower stall, missing smoke detector, cock roach,…read morethe leg of something under the door, mold, etc,

First the positive. This was a very cheap room, that was available during the busy summer season…read more Not too far off the highway & close to the lake. The gentleman covering the front desk was very friendly and helpful. He was covering for his boss & was doing a stellar job. Now the downside. This place needs some serious work, and renovations. Duct tape was used to hold part of the bathroom floor in place, etc. I hope the new management can pull it together & fix the place up.

okay i just wrote something about angry birds resturaunt and i did a small shoutout to clarion but…read moreas i said the qaulity of the hotel is 4-4.5 but the people and experiances make it infinity stars. that all i got peice to the out

First I want to tell you that the staff is stellar. They go above and beyond to make your stay as…read morepleasant as possible. And the breakfast are very good with a huge variety of food. That being said my issue is that ownership has let the place get extremely run down. Both last year and this year we had to switch rooms because of broken tvs, refrigerator, chair, and I couldn't get out of bed because the mattress sloped towards the middle. We were vacationing with 2 small children. The area has nothing to offer people except the pier. I was visiting family and friends

Nice and clean. The person working the front desk this morning was funny and personable. They had a…read moreside room from the lobby had couches and comfy chairs. Coffee and juice available all night. The room was clean, the bed and pillows were comfy. Breakfast bar had two waffle makers, cereal, yogurts, sweet breads and breakfast sandwiches.

#1 Got there and checked in; the price was higher than when I booked online. Jim at the desk said…read morehe could not get into the computer to do an adjustment. We felt he was not in a good mood. Said the same thing to someone on the phone about how he could not get into the computer for something for them. #2. I booked a handicap room with a king bed and walk-in shower. I got the key, went into the room, and it wasn't a handicap room. It was a regular room with twin beds. #3He then opened his computer and got us a room with a king bed but not a handicap room. As I stated, he kept saying he could not get into the computer, but he actually could. Now, in the room, the floor was so filthy that the bottoms of our feet were black from walking on the floor. Have photos of both our feet to show. I used a washcloth to wipe the floor, and it came away dirt-black. Took it to the desk and showed it to them. No comment from the person. Went back to the room and cleaned a path from our bedsides to bathroom #4 Next morning, went to the desk and asked about the handicap room I had booked { the reason I needed a handicap room is I had a left ankle replaced in January and a heart procedure in August}; she said it was coming up. I asked if we could have it, and she said yes, but not till it was cleaned. She said okay, but it would not be ready for three to four hours. I asked if she could put it first, and she said no because there is a routine that would not be broken. #5 When we got back a few hours later, and Jim was back on duty in a much better attitude, we moved into the handicap, and I could shower. Checked the floor and counter tey were just as black and dirty as the other room. We placed towels on the floor where we had to stand and walk. Hoping I would not get an infection in my wound where I had my ankle replaced. #6 I have never been in such a filthy hotel anywhere as this one. Actual i I never saw any type of mop or any tool to clean the floors on the cart they carried to clean the rooms with.

Beautifully maintained outside and decorated beautifully inside the lobby. Our room hadn't been…read moredusted. Sheets had stains. We were told there was nightly turndown service with chocolates. Never got that either night. No room cleaning or new towels. Our garbage was changed. But view was fabulous. Nightly fire pit. Plenty of parking. Morning coffee on every floor. Desk service excellent and helpful about the area. Bar was usually hopping but we did not partake there. Dining wasn't all that great. Server in the dining area seemed annoyed at us. Gave us minimal service. Spinach salad lacked ingredients that were part of the meal on the menu. Drinks were decent.

The outdoor area was amazing and full of views of the lake and a putting green. The food was well…read moremade except for the grilled cheese. Rooms well cleaned except for our first room which smelled like urine. We got a 100 dollar refund. Definitely recommend to everyone!

The Fields of Eden Inn is somewhat of an anomaly. With only three available suites and the unusual…read moreabsence of a traditional check-in process, one may be inclined to assume that this hotel leaves much to be desired. However, the Fields of Eden Inn is awesome! I'll admit, I was a bit nervous after my travel companion booked a room and was simply provided with a code for accessing our suite. Additionally, it's a bit of a plain-jane looking building - there's a sign by the road, and based on the appearance of the structure, you'd expect to enter a clean and new, but standard motel room. Before arriving at the suite, I hadn't seen photos. I wasn't too worried - like I said, based on the building's appearance, I knew I could count on a decent room. But the moment we entered, I was shocked by how nice it was! And once I saw how nice it was, I began to think of the booking process and entry code as convenient bonuses to the deal. We stayed in Suite #1 and absolutely loved it. The room came with a kitchen area that was stocked with nearly everything you might need, minus major appliances, such as a stove or oven. There's plenty of dinnerware, drinkware, a microwave, a refrigerator and freezer, and, most importantly, a wine key. The freezer even has trays of ice cubes in it. Suite #1 was equipped with a queen-sized bed and a faux fireplace, which can be adjusted for purposes of ambiance and temperature. There's also a convenient, hand-held remote for adjusting the heat/air conditioning. The room contained a large bathtub with jets, which is positioned such that the occupant can watch television while they soak. My counterpart and I argued about whether the bathtub is big enough for one or two people - we didn't put our opposing theories to the test, but I used the tub alone, and I stand by my claim that there's room for two. On a serious note, this hotel room was stocked with everything the average traveler could want or need, including an abundance of towels, an ironing board and iron, shampoos and soaps, a blow dryer, and - get this - a set of "MyPillows," in case you're as finicky as me and the standard-issue hotel pillows don't do the trick. Considering the quality of the room, it's certainly worth the cost. I'd gladly stay here again! Please keep in mind that I stayed in Suite #1, and that there are 3 unique rooms - photos and details are available at the hotel's website.

Our second stay at this Wingate location this weekend was a huge success. Let's talk COVID first:…read morethey are doing a great job with regulations, cleaning, and adhering to policies set forth by NYS. Hand sani at every turn and I didn't see a single unmasked person throughout my stay. I should also note that the hotel was only at a third capacity, so we really didn't see much of anyone other than the staff throughout our one night stay. We felt safe and at home throughout, and this hotel put cleanline at top priority even before the pandemic. Onto more fun stuff! The staff here is top notch. So friendly and helpful and a pleasure to interact with. We brought our dog, Freddy Sue, this time around, and I would absolutely recommend this hotel to fellow dog owners looking to take their pup to a dog friendly town. It is a $70 charge which is steep, but was worth it to us in terms of peace of mind, especially with the off peak rate of this hotel on a Saturday to Sunday being $140. The beds are SO comfortable and I had such an awesome night's rest. Of course, the location cannot be beat. In the non-COVID times, we bopped from restaurant to restaurant drinking our way through the town and it was amazing to be able to come right back to the center of town as home base. For the price and guaranteed positive experience, I doubt we will ever stay anywhere else when we come to visit Ellicottville. Happy exploring!

First, they are in the middle of renovations so I can appreciate that. But, the room was 450.00…read moreand included breakfast. The room was laid out wrong with a tv above a fake fireplace and a couch about 6 feet away meaning you had to look up to watch tv. As for the breakfast, it is cool food like vending machine muffins and bulk cereal. No hot food or waffle maker. Even the orange juice was little per-filled sealed cups like it came from a hospital cafeteria. They are remodeling the lobby but they should be doing something with the dated rooms. No charging stations and the couch was old and ratty. We will not be back to this place. UPDATE: I complained on my survey and was contacted by a customer service representative and they gave the company response "sorry for your bad experience we will try hard" which I replied, typical response, I don't believe you even read my additional comments. I said that there was a time when customers were compensated for bad experiences but now it is , we got your money, sorry. About a hour later a got a reply that half my money was being refunded. So at least they are trying so I changed my rating to 2 stars for the effort.