On behalf of my family, I wanted to write and thank you for the incredible help of your team with…read moremy mom, Corinne L. Jeanie Crowe was our client care coordinator and I couldn't have asked for a better person to work with throughout the decision process and the transition to in-home care for mom. Jeanie was professional, thoughtful, patient, compassionate, available and always ready to find a way! Her passion and dedication to providing care was a comfort to our family and I must commend her. Your office staff: Shelley; Amanda; Chris and Debbie helped me with so many things - always with courtesy, concern, and compassion. And your care staff - what can I say?! Denise and Angie were remarkable with mom. Their dedication and caring went well above and beyond the call of duty and was very much appreciated by mom and by us. The comfort we derived knowing that mom was well cared for is priceless. The quality of your entire team is top-notch - I cannot speak highly enough of everyone with whom I've had the opportunity to interact. I have and will continue to recommend the use of Home Instead to my friends/colleagues nationwide. Thank you, thank you, thank you - to all - you provide such loving and professional care to people in need. Sincerely, Lynn L. Daughter

One star only. We learned a lot about caring for my dad, but Home Instead did not abide by their…read morecontract. They said they would only clean the areas that he used, which was basically his bed. This is not helpful to the family at all. Their contract said they did light housecleaning, including cleaning the kitchen, bathrooms, etc. But they refused. A huge turnover and several completely clueless caregivers showed up and were not qualified in any way to care for a sick person. Last BUT NOT LEAST, an employee ransacked my mother's jewelry drawer the one time we trusted someone alone with my father. Do not use this company.

Comfort Keepers has taken care of my father since 2020 or so until his death last month at the age…read moreof 92. We've been very happy with most of the staff who worked with Dad (we probably saw over 20 caregivers over the years.) Dad had dementia and required 24/7 in-home care: both my sister and I live out of the area. CK staff assisted with toileting and eating as well as preparing his meals. Some of the staff were good cooks, others not so much. These latter could heat and serve frozen meals my sister or others cooked, or order food in. They worked with him to keep his mind active, playing cards and working various dementia toys and arts and crafts with him. They took Dad to his many medical appointments, and supervised his taking his medications (which my sister or I would prepare in advance. Staff are not permitted to set up medications.) With our permission, they took him out to outside enrichment activities and occasional meals out. Due to his dementia, he was occasionally belligerent: the staff had dementia training and most of them were well able to work with him when he got this way. Todd, one of the co-owners, took the lead on ensuring that our wishes and Dad's needs were met, always going the extra mile for us. Before Dad's dementia set in, he made clear that he wanted to stay in his home of 60 years. 24/7 in-home care is not cheap, but we're glad we were able to arrange it for him with Comfort Keepers.

Office people are very workable. I enjoy working with comfort keepers in Davenport I give quality…read morecare to my clients. Sometimes it's just companionship. Sometimes light house keeping. Meditation reminders. Play games with them.

Owner is unprofessional and yells at her workers and does not take safety concerns for real. She…read moresays its home care if u dont wanna do it ill have someone else do it (quoting her exact words). She hires workers who have no clue what their doing. Her own family and friends who work for her dont get fired even tho they have no clue what their doing and dont do their job. For example moldy bread in clients house. Aide before me alerted it to me. But she didnt even throw it away even tho she knew about it. (Person was home for almost a week at the time this picture was taken)

From the owner: We offer great quality customer services to our clients and families read more

The provider is so professional but personable with affordable rates. I will use their services…read moreagain.

From the owner: A Touch of Hand provides in home care in the Davenport, IA, area.read more

I was recently discharged for a mental breakdown and I have decided to document my experience…read more Firstly, I feel it's very important to note: 95% OF THE STAFF AND SUPPORT TEAM WERE PHENOMENAL. They performed exceptionally under stress and are wildly underpaid. Basically performing charity work at this point. My main grievance stems from the singular fact that this is a FOR PROFIT INSTITUTION!!!! This is something that is critical to consider, as it will greatly effect your care! While the floor level staff all genuinely care and wish to help make people better, the organizational structure above them only cares about keeping beds full. They take on court holds that really don't have business being in the facility, they cut corners on quality of life/recreational activities, they severely understaff wings, and do everything they can to achieve maximum profit margins. Whenever that happens, ESPECIALLY when you lack agency in making choices for your own care, your outcomes here will likely suffer. Again. I don't want to disparage the staff. Almost all the people I interacted with were phenomenal. If anything, this is more an audit on the mental health system as a whole than it is on just this one place. We need to fund mental health services on a state and federal level at a much higher rate, to prevent unscrupulous carpetbaggers like EVBHC from ravaging the community.

Court ordered to spend 14 days in this facility to then be release to a homeless shelter…read more How is that helpful? I spent 3 hours of my time to coordinate an after care -transitional living program for my loved one same day of being notified of Eagle Views discharge plan. Whoever is in "charge" of patients being discharged and their aftercare program from this facility should be fired. They did absolutely nothing to help stabilize my loved one's future once discharged from this facility. Patient was discharged and placed on a bus and returned back to the streets to a homeless shelter knowing the patient was homeless and struggling with dual diagnosis symptoms.