This place is so RACIST. I have had two incidents happen to me here. It's so bad my family member…read moreis moving out of here. They treat you as if you don't own the place which my family member clearly does. I got harassed for coming through the main gate without putting in a code to open it. I wound NOT recommend buying there over priced condos at all. And plus they charge you to use the BBQ area. How does that work ? When you are a owner. HORRIBLE place.

This is a very nice place to live. It is just a real beautiful property. Has a beautiful clubhouse…read morewith a nice gym and beautiful indoor pool. The only thing that drives you nuts is that some of the residents are either way too picky about everything and I mean everything...or the ones that really don't care about the rules at all. It is pretty much a bi-polar community. It still is a beautiful place. The five stars are for the place itself..would give residents a one star.

I love this property. I didnt want to look at it initially, as Blue Rock across the street had a…read moresecured entrance and this one didnt, among other things. But after looking at it anyway I decided this was the place for me and now two years later Im still happy with my decision. The on-site manager Elizabeth is so awesome! Any issue I've ever had albeit small, were handled timely and professionally. The grounds are always well kept. I love living here.

I have lived here for 5 years and have never had a problem. The maintenance crew and the manager…read moreare so helpful they make it a pleasure living here. I saw that one person gave a bad review and I can tell you they are being overly critical. Anytime I have had an issue with my stove or fridge it was taken care of right away. These guys go over and beyond to do their job. My stove went out, god knows why but that's what happens. They break down and guess what, it's either time to get them fixed or replaced all together. Mine thankfully didn't have to be replaced but it was fixed right away. Some people are way too picky and think they have maids here. Seriously if you don't how things are run in a business then buy a house. There you can make your own rules. I'm more shocked to hear that the manager was rude. She has a huge job to do and she gets it done. All I hear are great compliments from her. I was referred here and thank god I was. The manager was so helpful she really is awesome to have. Don't get disappointed from that idiot resident, Selena, i think is her name. For the 5 years living here not once did I ever have a problem with maintenance nor the manager. I got 5 years down and I'm not moving out of here anytime soon. Looking more into that Selena W. profile, she's given almost everyone a bad review. Someone really needs a life!

diego has been the best help to my wife and i. since the beginning of our showing provided us with…read moreevething we needed to know about the property, has kept in touch and letting us know he's their for us with any questions or concerns. definitely had a great experience with krystle properties. will recommend to friends and family!

This has been an extremely frustrating and unacceptable experience from the start. We were…read morepressured into moving in 15 days earlier than our planned move-in date, yet the property was clearly not ready. It has now been over 40 days since we moved in, and we still have not been provided a gate code. While we were given a remote, that is not a reliable or sufficient form of access. I have already been locked out of the property and had to wait over an hour for someone to let me in because I did not have the remote on me. This is not just inconvenient--it is a basic access and safety issue. A gate code is a fundamental necessity and should have been provided prior to move-in, especially given that we were asked to move in early. The lack of urgency to resolve something this simple is extremely concerning. On top of that, communication has been consistently poor. There are no proactive updates, and we are forced to repeatedly follow up just to get basic information, with little to no resolution. At this point, it reflects a serious lack of organization, professionalism, and regard for tenants. If this is how basic issues are handled, it raises major concerns about how more serious matters would be addressed. I would strongly caution anyone considering renting through this company. This situation should never have been allowed to go on this long, and I expect immediate action to resolve it.

This is a very well kept, gated, quiet building, great amenities, swimming pool, hot tub, and…read moreseveral onsite Landry facilities.

I think they have been great! We moved in about two years ago and anytime we've had a problem that…read morethey've handled it really quickly and did a great job at fixing whatever needed to be fixed!! Also the people they work with are really top quality!

Herman has an eye for making your place look great. Highly recommend him. Worth the money to have…read morehim do your pictures!

Herman is very responsive and very open to fitting into your schedule. The photos always turn out…read moregreat and he gets them to you quickly. I continue to call Herman for all my real estate photography needs.

It is with great sincerity and appreciation that I offer this review for Solano Property…read moreManagement. In an industry where consistency, transparency, and professionalism are often promised yet not always delivered, this organization stands as a refreshing exception. Their operational excellence is not merely superficial--it is deeply embedded in the way they conduct business, communicate with clients, and manage properties with precision and care. A significant part of this seamless experience can be attributed to Jim, who oversees operations with a level of competence and diligence that is both rare and commendable. His ability to orchestrate the many moving parts of property management--tenant relations, maintenance coordination, financial oversight, and compliance--demonstrates a refined understanding of the field. What distinguishes Jim is not only his technical proficiency but also his unwavering commitment to accountability and responsiveness. Every interaction reflects a high degree of professionalism, thoughtful consideration, and respect for both property owners and tenants alike. From a landlord's perspective, entrusting a property to a management company requires confidence in their ability to protect your investment while maximizing its potential. Solano Property Management delivers on this expectation with remarkable efficiency. Their processes are streamlined, their communication is clear and timely, and their attention to detail ensures that nothing is overlooked. For tenants, the experience is equally impressive--requests are handled promptly, concerns are addressed with urgency, and there is a genuine sense that the company values long-term relationships over short-term convenience. What I find particularly noteworthy is the organization's balance between structure and adaptability. They maintain strong systems and protocols, yet remain flexible enough to handle unique situations with sound judgment and professionalism. This is a testament to strong leadership, and Jim's influence in maintaining operational integrity is evident throughout. Without hesitation, I would highly recommend Solano Property Management to anyone seeking a reliable, sophisticated, and results-driven property management partner. Whether you are looking to place your property on the rental market or searching for a well-managed residence, you can proceed with full confidence knowing that your interests will be handled with the utmost care and expertise.

The Benicia office was great but the person, Bailey who handled applications was horrible. We tried…read moreto submit an application, called, left a message and never heard back. The next day I called and apparently it was too late and our application the previous day didn't go through, and we found out a day too late bc she never called me back??!!! This is completely unacceptable. I cannot believe the unprofessionalism and lack of care with this company'. It's rude and dismissive.

Faulty plumbing throughout the buildings. Poor landscape maintenance. High HOA fees. Reported roof…read moreleaks and sewage overflows for years

The HOA doesn't respond to emails. They've held my check for my HOA dues over a week and charged…read moreme a hefty late fee and then won't answer emails. It's very hard to get a hold of them.

I never had a big problem with the the "Duchess of Windsor" complex. I had a studio with an…read moreupdated kitchen ("granite" counter tops, new sink & stove, older fridge, and if you looked closely there were actually 3-4 different types of cabinets used in the kitchen but not noticeable to anyone else). The bedroom was quite large and spacious. Since there's not much space in the kitchen to eat, I ended eating most meals at a table in the bedroom. Other units even had updated bathrooms. I did not. The bathroom had an old-fashioned claw foot bathtub with two shower curtains that encircled you, pedestal sink, and window that opened to an "air shaft." It has no view, but does a good job of keeping the bathroom dry. In my unit, the closet was really long - woo hoo! Imagine at least 2 to 2.5 times the length of a normal closet. I was able to flatten & store a whole bunch cardboard boxes of my appliances and things (microwave, dvd, fans, small Christmas tree, etc.) for when I moved out. Each unit is different and may or may not be updated. So make sure you view or get photos of the exact unit you're interested in. I adored the architecture of the building especially the 5-ish feet high of ledging that surrounds the entire bedroom (it extends approximately 3 inches from the wall). I never put a nail in the walls, because I could rest all my artwork or random decorations on this ledge. The internet connection was an issue. I would have to call Ruben quite often to ask him to reset the internet. I opted for the parking lot in the back (there's only 8 or so spots available). It was nice to know your car was probably safer than on the street but a lot of the residents did not know how to park there. If everyone parks within the painted lines, someone is going to get screwed. But if you park out of the lines and leave some space for the people on the ends, it's better. I never had a problem with our neighbors at the time. Everyone was pretty quiet and I rarely saw other residents. Several of them were students who went to school nearby.

I lived on the 3rd floor of the beautiful Duchess of Windsor Apartment building. I was there for…read moreabout 2 years I think. The building is beautiful, John Howland is the best landlord ever. I insisted that I have high speed internet and had it installed. John was so nice about it. He just sort of shrugged. The apartment was big and beautiful. The closet was huge. I had a ceiling fan and a pretty good view of downtown Vallejo. I was around the corner from JAX coffee, across the street from the Farmer's market, and I could walk to the Ferry. I had heard a lot of terrible things about Vallejo but I only experienced so much happiness there, especially in my GIANT apartment at the Duchess. 5 Stars!!

I have been living at Sundance apartment since 2021. Unfortunately someone broke into my apartment…read moreAugust 20, 2026 and stole money , checks and my Income Taxes forms. My son and I reported it to the Vallejo Police and to the manager Margie. Margie was very concerned about this and she assisted me when I moved. Margie was so helpful that I told my co workers about her. I want to thank her very much for helping me with this situation . I will recommend Sundance to my family and friends . However make sure you have a camera install. Also Terry in the maintenance man that works there to. If you ever need mainteance you should request him. He is the only person I trust to do maintenance if I'm not there. Thanks again Marjorie for assisting with my move. Also everyone in the office is very nice and pleasant.

This place is filthy Run down homeless people living in the parking lot in their cars! and for…read morewhat they charge, it is way overpriced. The overall condition and living experience have been extremely disappointing, and I feel like the rent is nowhere near worth what you get. I've been counting down the days until my lease is up in November. If you're thinking about moving here, I would strongly suggest looking around and seeing what else is available before signing a lease. Save yourself the frustration and your money!