Love this car wash and the fact that I don't have to dry my car off in the sun. They even give you…read moretowels to use however you like and have plenty of stalls.

I have been coming to this establishment for over 15 years and I have never had an issue with the…read moreservice and or equipment whatsoever...this day I chose to use the drive thru car wash and their machine caught my car and put a rip in my bumper(just got this car one week ago)...I tried emailing and calling the owner of the establishment and got nothing in return(3 phone calls, 1 email) and heard nothing...it took for me to get his associate to call his phone and he answered swiftly...i spoke with him and he could careless about my vehicle...this is not the type of customer service that I was expecting at all...I will never be back to this place at all...

The kids had tracked some sort of black grease into our van and it was in the beige carpet!…read moreAHHHHHHH! Went to Roy's as usual (we're loyal because they are quick, friendly and effective) and went through the tunnel. When I pulled up the lane where they wipe it down and clean the inside, I saw Manager, Elvis and asked him if there was any way to get the thick black grease our of the mats and carpet. He took and look and simply said, "I've got you, I think I can get this out." Just a few minutes later, he had it clean! Wow! THIS is why we go back with two cars in our household - excellence! I saw an earlier post that said they were expensive but worth it. I think that they are competitively priced and have to say that they are next level! Thanks Elvis! See you soon! Tim L.

If you get the top of the line inside and outside service your car will look like it's been…read morefinelydetailed for months. It's not cheap but totally worth it. The man at the order booth is kind and helpful. I Love the extended hours, makes all the difference in the world.

This whole wash was so stressful. I didn't know it was a touch wash. My antenna is bent and I made…read moreit worse going in there. I couldn't line my tire up to go in the bay. The young ladies had to direct me. Why is it like that? I was embarrassed lol. The employees were so nice and helpful but I'm not going back.

To Whom It May Concern,…read more I am writing to formally document and escalate a series of unprofessional interactions that occurred on February 12, 2026. At approximately 8:44 AM, I called to update my payment information. A male employee identified as Raynor (M) answered the phone in what I would describe as an annoyed and extremely tired tone. I asked, "Are you awake? You sound extremely tired." He responded, "Well, it is early." I replied that it was almost 9 AM and chuckled lightly. He then stated, "What do you want?" At that point, I told him I would prefer to speak to a professional and would instead stop by the office. Between 11:00-11:10 AM, I went to the office and asked to speak to a manager. I was assisted by two individuals, Alanis D and another employee (Ambya/Ambrya -- I am unsure of the correct spelling). The individual presented as the manager remained silent during the interaction. I asked whether a male employee had been working the phones earlier that morning and was immediately asked why. When I attempted to explain the phone interaction, I was interrupted and called "racist" and "rude" and told to leave. I attempted again to clarify my concern and was again labeled the same, in a louder tone, without being allowed to explain myself. For clarity, I have never met nor seen the individual who answered the phone that morning. My concern was strictly about professionalism and tone during a business call. I requested the name or contact information for higher management and was not provided any information. At approximately 1:00 PM, I contacted Joshua M via chat, explained the situation in detail, and was told someone would follow up with me. As of this writing, I have not been contacted. I am requesting: 1. A formal review of the phone interaction and in-office interaction. 2. An explanation as to why I was labeled and dismissed without being allowed to speak. 3. Contact information for appropriate upper management. 4. Confirmation of what corrective action, if any, will be taken. I have been a paying customer and expect to be treated with professionalism and respect. I would appreciate a prompt response to this matter. Sincerely, James Sloat

The owner here damaged my BMW and lied that they would fix the problem, went as far as giving her…read morenumber but then ghosted me after two calls. They are no more than crooks and shysters. There just doesn't seem to be honest business owners anymore. The support local businesses and American businesses is nothing more then smoke screen. I say support the honest businesses weather they are foreign or minority owned.

Amazing inside detail work. So thorough. I haven't seen my interior this clean since I purchased!…read moreWonderful work and speedy service.

I haven't had a professional detail since I bought my car. But Pro Wash Auto Spa has my car looking…read morebrand new. I got my car detailed and windows tinted. The staff is professional and polite. They were able to get my a quote for all of the services I wanted and recommend options. This will be my new place to get my car cleaned and tints.

I was very impressed with Pro Wash Auto Spa. I got a full detail done on my car and it looked brand…read morenew when I picked it up. I definitely recommend getting your car detailed here and pay cash.

I can't believe we didn't find this place sooner. Reasonable pricing for amazing, extremely…read moremeticulous & professional work. Katie called to confirm the day before our appt. Brian double checked what we wanted before servicing our car. We are preparing to move overseas and needed the vehicle processing center to take our car (heard they were strict) and they said it was perfect. The Q-tip clean did the trick and we also asked him to give it once over to remove our dog's fine, short hair. We couldn't have asked for more: car was squeaky clean, clear communication, excellent results, highly recommend. Thank you!

Really Good!!! And would recommend anytime...professional and experienced. Need to call them to…read morereup...

WOW! Edwin was on time, soooo friendly, and efficient. This…read morewas our first time ever having anyone clean the interior of a car for us, and it was an amazing experience. Edwin's van was MORE than fully stocked with everything! I could go on and on about what a great guy Edwin is! I didn't really know what to expect, but our experience was above and beyond!

Edwin comes to you with his truck and cleans your car on the spot which is so convenient! He does a…read morevery thorough job and is very communicative and professional. He gave me a call when he was finished and walked me through everything he did and gave me his recommendations for a future cleaning. My car looked so clean and fresh! I look forward to having him clean my car again!

Twenty bucks for a car wash including rims and windows (inside and out)? It gets no better than…read morethat--sign me up! My car was taken care of as soon as I pulled up. Driving for work dirties my car at an especially fast rate but you wouldn't know how grimey my car was after they were done. The wash was fast and thorough. I would certainly come back. Their hours are actually 9 am - 6 pm Monday through Saturday btw.

Quick, thorough, and a great value! My car was incredibly dirty from driving, but it came out…read morelooking brand new after the hand wash. They did a great job on the wheels and windows, and the whole process was fast. I'll definitely be coming back!" Ellen

I went to the car wash to see what services they offered and the cost. The next day I called to see…read morehow long it would take and to see if I needed an appointment. I was told that I could get their non member express detail and that would take about 45 min. to complete. I wanted the top tier which is $85.00. The following day I arrived only to be told by the woman attendant that they did not have a $85.00 car wash offer. I explained everything that I went through to no avail. I went through the car wash and spoke to a manager. He apologized and went to speak to the young lady and disappeared. I finished the job outside on my own. Pure They lost a customer for the future.

I had an extremely frustrating and disappointing experience with this car wash. I drove in with a…read moreperfectly fine vehicle, my passenger-side mirror was completely intact with no damage or issues at all. After going through the wash, I pulled out and discovered that the entire passenger-side mirror cap and the base of the mirror had been completely ripped off. I immediately reported the damage and they said they would review their cameras. After reviewing the footage, they admitted they could see the car wash equipment pull the mirror cover off during the wash. However, they claimed they had "no proof" that the mirror wasn't already broken before I entered. This makes absolutely no sense, especially since the footage clearly shows my mirror intact and not broken when I first drove into the car wash. To make matters worse, the customer service was absolutely horrible. When I asked to speak with someone above the manager, they gave me a phone number and told me to call the next day. I waited an entire day for a callback from a representative who ultimately couldn't help me at all. Then about two hours later, the general manager, Mike, called and told me there was nothing they could do and nothing they were willing to do to make the situation right. For context, the vehicle I drive is a Tesla. I contacted Tesla service for an estimate to repair the damage, and the cost was close to $1,100 to fix the mirror assembly that was damaged in their wash. Despite this, the company did not offer to help with the repair, provide any compensation, offer discounted washes, or make any effort whatsoever to resolve the situation. This car wash is also extremely aggressive and rough. Every time I've gone through it, the equipment bends my front license plate cover and I have to bend it back afterward. When i shared that had also happened with Mike, he said to get a stronger cover, mind you, I did have a cover but it was ripped off the first time I went through the wash. Shame on me for continuing to go through, thinking nothing worse would happen to another part of my car. Unfortunately, this time it did. Instead of taking responsibility, they handed me an incident report stating they did nothing wrong, claimed they were not liable, and told me to file a claim with my own insurance company. Be aware that if you go through this car wash and their equipment damages your vehicle, they will not take responsibility for it. Based on this experience, I would strongly advise others to avoid this car wash and all other Canton Car Wash locations!