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    Lightfoot Services

    5.0 (1 review)
    Open 7:00 am - 7:00 pm

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    Services - Lightfoot Services

    Plumbing installation or replacement

    Plumbing repair

    Water heater installation

    1 More Service

    Water heater repair

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    7 months ago

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    Leader Plumbing

    Leader Plumbing

    (7 reviews)

    Do not use this plumber the owner Mark does subpar, careless work, almost catching my house on fire…read morewith a ill installed hot water heater and is not an honest business man. Thank God my husband and I were home for the day when I realised there was no hot water prompting us to step into the garage to find the hot water heater on fire, requiring a fire extinguisher and a call to 911 plus it was leaking everywhere. I attempted to contact him by phone with 12-15 calls in total from multiple numbers, text messages (a number he previously texted me on) and emails through his website where I have been left with no response still to this day. Both the unit and his work were still under warranty (an additional cost I paid directly to him) I expected some response considering his highly recommended status locally, instead I was left with paying another plumber to install a new hot water heater less than a week before Christmas. Additionally, I have been left to fight with the manufacturer to warranty the heater which resulted in receiving less than a $400 refund from the company when his work and the unit should have been fully covered under the purchased warranty resulting in full replacement. I paid $2300 for the unit, work and an additional warranty to only find out with the equipment used was subpar (likely purchased on some discount or discontinued item list) and the lack of updated piping and pressure valve (20 yr old home) should have only cost me roughly $1000. Not to mention the fact he did not properly install/wire the unit hence sparking the fire, I could have lost my pets, home and all the contents within. Now weeks later still no response from Mark or anyone else from Leader plumbing assuming there is anyone else besides him after two certified letters also mailed. A reputable businessman I am finding he is NOT from interactions I have had to try and locate him and ensure warranty of the work and item installed.

    I can only write this review for Mark with the company. We met him first in 2022 when our pipes…read moreburst on Christmas Eve. The nicest guy! He fixed us up and charged a fair price even after working an exhausting day of busted pipes all over the city! We recently called for his help again. Our laundry room was giving off a rotten egg odor. Mark knew before looking at anything what the problem was. (Spoiler Alert: it wasn't the laundry room at all). He fixed us again for a very reasonable price.

    Lightfoot Services - plumbing - Updated May 2026

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