Best shop EVER! Kind, helpful, friendly, will save you money at every turn...and this is not a…read morebusiness flush with cash! They do it because they care about their customers. I've bought one UpWalker, one manual wheelchair, and one mobility scooter with them. Grateful for all their support for ALS too!

This is hands down THE BEST place to go for mobility needs!!! Adam, the technician, was in my home…read moretoday to change my worn out tires and battery. He is so awesome!!! He always listens to me and answers all my questions and he put me in the scooter for a test drive before he left to make sure everything was working well. I don't know any other mobility place that provides the after purchase services Step Ahead Mobility does. Nobody. And then there is Dave, the owner. I met him about 4 years ago. I had purchased my first mobility scooter online and it was ok. Honestly, I was new to disability and didn't know there were places like Step Ahead Mobility. Dave changed my life - literally. He spent quite some time asking me questions, trying things out, etc. I love my mobility scooter from Step Ahead. It fits me. Much better process than ordering online. I'm very thankful Adam and Dave are there.

purchase a controller from them for a Zoomer. It didn't work so had to return it at my expense…read more when they received it back they called me a couple of days later saying that I didn't send them back the same controller. The one I sent them was the one I sent them but they refuse to replace or refund my $299. (would prefer the controller as I need it). Crooked company avoid.

I purchased a scooter that I wanted the same year model but was sold a 2025 model. I was very clear…read morethat I wanted something brand new not something that has been sitting on the shelf since 2025 and was sold a 2025 model anyway. when I explained this the company was unwilling to exchange it or for me or to return it. I only had it one week not even thirty days. very disappointed. I guess I have no choice but to keep what I have. thanks!!

I had to get a ramp installed right away because my husband was suddenly set to be discharged from…read moreskilled nursing rehab and we were told he would be required to have a wheelchair with access. I sent a message to AmRamp over the weekend and received a follow-up within 24 hours by Jocelyn. She made sure the best place for the install and got everything set up before his release date. David contacted me to make sure I knew what to expect and made sure I knew a ramp prescription may help me with some of the bill - which I was not aware of. And finally Zack did the install by himself within 2 hours and the setup is perfect on our garage. I am very thankful for the customer service they provided in the midst of a difficult situation.

From the owner: Amramp is the nation's leading source of accessibility solutions. Our goal is to make your life…read moremore accessible. We provide both commercial and residential wheelchair ramps to make access easy. We also have a full line of lifts including chair lifts, pool lifts, spa lifts and stair lifts. Let us help you be more mobile! In Eastern North Carolina, we are a locally owned and operated company with a fully stocked warehouse in Raleigh, N.C.. Amramp of Eastern North Carolina's mission statement is "We will treat every client with the same loving care that we would treat one of our family members. We will strive to find the safest, most cost-efficient solution for your accessibility needs."

The service department is great, they are reliable and don't over charge. My family members car had…read morebroken down on Christmas Eve, they re-opened their shop and rented us one of their wheelchair accessible vans. Outstanding service, highly recommend.

I cannot recommend Brian highly enough. I called him to fix my adjustable bed before I had surgery…read moreand was required to sleep in a reclining/sitting position. After listening to the 'symptoms', he advised me to first contact the company to see if they would send parts before he made his initial visit and charged a consultation fee. Saving me money even before I officially became a customer. The company sent the more commonly 'breakable' parts. We scheduled an appointment based on the delivery date and I arranged for my husband to be home to help move the king size mattress. The day before the planned repair, my husband's work schedule changed and he could not be available. I called Brian to see if we would need to reschedule but he said we'd keep the original appointment and he would find a helper. He arrived promptly the next day and worked through trouble-shooting the electronic parts sent. Unfortunately the problem turned out to be one of the motors which is rare. He called the company and arranged for the motor to be shipped to my home. It arrived at 2:00 PM the day before my surgery. I called Brian and he said that if I were able to call after I got home the next day from surgery, he would work me into his schedule. I called him around 11:00 and he came at 4:00 and had my bed working in 30 minutes and I could use my bed the night of surgery. Brian is dependable, reliable and provides extraordinary service.

From the owner: ...Other hours available by appointment. ...We offer…read moreaccessories, appraisals, mobility equipment, modifications, repair service, replacement parts & short term rentals including: knee walkers. lift chairs, manual & power wheelchairs, patient lifts, scooters, portable ramps, walkers (including seated models) & wheelchair carriers. ...We sell, install & repair the Aerolet toilet lift. ...We repair Cruzin Coolers & Razor products. ...We sell & accessorize Scootatrailers. Made in NC. ...We sell the Wheelchair Wagon, designed to pull behind your chair or scooter to carry anything you need to take with you. Made in NC. ...We offer diagnostic joystick repair for power wheelchairs ...We evaluate & repair powerchair motors. ...We stock mobility accessories, batteries, battery chargers, tires (including solid inserts) & tubes. ...We sell, install and repair wheelchair lifts for automobiles & vans. ...We sell, install and rent ramp systems. ...We sell, install and repair pool lifts & stairlifts.

First rate product & customer service. I found this service online - was looking for a power wheel…read morefor a family member.The set up was easy over the phone -including payment - however due to unfortunate circumstances I had the wrong hotel for delivery of the power scooter-was able to get it picked up by a private person from Raleigh NC to Greenville NC while communicating the situation with this company.The customer service & support was phenomenal- the representative was understanding- no hassles - I was able to get the power scooter back to Raleigh on the designated day & time The scooter itself was amazing- just the right size -pristine - no charge necessary over a 3 day Church Convention- easy to maneuver- not bulky - had a small attached basket.My family member was happy with this product & functionality & that made me happy. I look forward to using this company again if need be.

Closed weekends. No troubleshooting guide or ability to call anyone for help. Critical needed info…read morelacking on drop off. Early return due to inability to use equipment. They don't pick up. Argumentative w customer on return! Poorest cust service ever.

Josh Nech is the owner and president of Olde North Stairlifts and Mobility -…read morehttps://oldenorthstairlift.com/ In early June 2025, Josh installed a Pinnacle SL 600 for us in our townhouse in Durham. Josh is a very systematic, extremely organized one-man band. He transported the parts and pieces of the system to us and did the job of putting in the track and setting up the chair system in about 2 hours - add an extra hour for the work entailed in putting up safety bars at the top and bottom of the stairs to assist "passengers" in getting on and off the chair. Josh did a deep dive into these stairlift systems when he became interested in building a business installing these things and selected a premium, top-of-the-line chair and track as his product of choice. Though our staircase is a simple, straight staircase, he has deep experience with all manner of complex stairways that aren't always linear. He does his own troubleshooting, test drives the chair, gets the system dialed in to exactly where it needs to be in order to function precisely, responsively, and safely. And he is capable of briefing owners on the ins and outs of the system - on the best way to care for the product, on safe operating procedures, on owner maintenance for a system that is, as I see it, designed to be stress free for the user. It doesn't require deep cleaning care, has built in ways of functioning even in a local electric power blackout, and very quickly made out lives so much easier. He stands by his product, and is truly a polite, friendly, dedicated business owner - and a guy with some great tools geared to making the job of installing these chairs one that he does with confidence and care, quickly and cleanly. He explains every piece and part of the product, and spells out how to use the chair safely - though he wasn't quite prepared to accept a suggestion for a codicil that would specify grandkids can't regard this device as their own, personal space ships . . . I recommend Josh Mech and Old North Stairlift and Mobility unreservedly.

Amazing experience! Highly recommend. Patrick came out and gave an estimate. He was polite,…read moreprofessional and very detailed. When time to install, they came right on time. The ramp installed looks great and fits our needs.

From the owner: We offer stairlifts, wheelchair ramps, porch lifts, patient lifts, and more backed by the best…read moreservice and support in the industry. Our local team sells, rents, installs, and services everything you need to make your home or business fully accessible. What makes us different? We have Mobility Consultants, not salespeople. We start with a free in-home or virtual consultation so we can learn more about your needs. Then we provide a no-obligation quote for your perfect mobility solution - we'll never pressure you into a decision. Our experts are certified to install and service each of our products, so we've got you covered. Questions or concerns? Give us a call any time - we treat every customer like family!

Worked quickly to get my new wheelchair delivered to me after I had surgery. I expected to have to…read moresend someone to pick it up but they delivered it right to my door! The gentleman rolled it right up the ramp for me, and it was much better quality than I expected. THANKS SO MUCH! HIGHLY RECOMMEND!

I had an appointment to receive a new CPAP machine. The woman issuing the machine was 5 minutes…read morelate when she came in from outside. I have had problems with at least 3 of my previous hoses disconnecting where the hose meets the mask multiple times every night even on new hoses and masks. I have to use duct tape to keep it from disconnecting. I tried to explain this to her but she fed me a bunch of bullshit about it being my old machine like I was some gullible idiot. She explained the features of the new mask so fast that it was hard to keep up but I didn't want to be treated like an idiot again so I kept up as best as I could and would just figure it out on my own. The staff I encountered when I arrived wasn't very friendly either. As far as I know, this is the only place in town for CPAP machines. You should avoid this place if at all possible!