This experience dealing with them has been terrible! I had to call to ask when the prescription would be ready after it was sent. They said it'd be ready tomorrow afternoon. Well at 2:00pm I called to ask when they thought it'd be ready, she said sometime between now and 5:00pm and we will call to let you know it's ready. Seeing as how it's 4:40pm I got a feeling I'm not getting a call today. Meanwhile I had surgery and need this cream made asap to help with the extreme pain I'm in. There seems to be zero concern/compassion. And the communication is a joke. In the past another doctor of mine has delt with LookOut Pharmacy. They always promptly call after recieving the script, it's made that day and received in the mail in a day or two. Such a better experience. in the future I will ask for the script to be sent there. Good luck with this place. read more