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    Lifetime Towing

    3.0 (2 reviews)

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    1 year ago

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    3 years ago

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    City Towing

    City Towing

    (11 reviews)

    Downriver

    Not their fault for me getting towed but I expect a certain level of professionalism and…read moreunderstanding of the situation. Especially because when my car was towed obviously I can not choose the towing company...I picked my vehicle up and as we left we received a snarky remark from the attendant "good luck with that" after asking for her initials on the sheet. Also need to note I went and got a car wash and the writing on the windshield would not come off the car wash attendants had to take a razor blade to it.

    I was headed out of town over the weekend when my car broke down. I needed to get help fast but no…read moreone was answering. I had to call a few times to get in touch with someone. Finally a lady answers. She wasn't professional or remotely close to nice. I actually thought I dialed the wrong number at first. She was ghetto af. I waited a while for the driver. When he finally did show up, he wasn't dressed professionally. He was a big slob of a man. He was wearing a small tank top and sandals I think. He tried to bargain with me and told me if I didn't need a receipt he would knock $10 off my bill. I felt really uncomfortable about it. I almost said forget it. I used City Towing back in March and that guy was awesome. I didn't feel hustled or uncomfortable with him in any way. That is the sole reason for giving 3 stars instead of one. If I ever go back I will request someone normal. Not a half dressed big slob. They need to reevaluate their hiring process.

    Groat Brothers Auto Repair & Towing

    Groat Brothers Auto Repair & Towing

    (7 reviews)

    Downriver

    I took my wife's car to Groat Brothers because it was leaking radiator fluid. They couldn't find…read morethe leak the first time, but told me to bring it back ,if it leaked again. It did and they finally found the leak, repaired it and also found that a wheel bearing was bad and a caliper was broken. Joey called me and kept me informed of their progress. They did a great job and fuxed everything.

    I took my vehicle to Groat brothers drop it off on a Friday to get my air conditioner looked at. I…read morewas told by a very rude man at the front desk his name was Ron that it can be looked at Monday they would call me. 10 days have went by after excuse after excuse, Joey Groat took it upon himself to start replacing parts without my knowledge. Then I go to pick it up telling him how can you do that? I can try to fix things by trial and error that's why I brought it to you you had the proper tools, all you had to do was figure it out call me let me know the price to fix it and then fix it it should've been that easy. So I go to pick it up he Joe tries to start to explain that he didn't know what was wrong with the air conditioner after replacing two parts one being a hose he said had a leak in it, now telling me it could be the main box which could be over $1000 so give me $260 and I will give you your vehicle back that is not fixed. I could not believe how rude Joey Groat was, I put my credit card down to pay he threw it on the ground with my keys and told me to get the fuck out of his shop. I can't believe how I was treated, his dad would've never treated anybody like that. Good luck groat brothers with your business going forward m. I hope people read this and take their business elsewhere.

    Lifetime Towing - towing - Updated May 2026

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