This is my second time working with Angela at Authority Auto, and I genuinely cannot say enough…read morewonderful things about the experience. She previously helped me secure an Audi A5 several years ago, and most recently, a beautiful 2026 BMW 330i with the M Sport Package. Once again, she exceeded my expectations! What I've always appreciated about Angela is her transparency, knowledge, and straightforward approach. She gives you the numbers, explains what's realistic in the current market, and helps you understand what's possible without unnecessary pressure or empty promises. Her ability to navigate dealerships, negotiate on your behalf, and find opportunities you might otherwise overlook makes the entire experience worthwhile. Having had a less-than-ideal experience purchasing my first vehicle, I've come to appreciate just how valuable it is to have someone like Angela in your corner. As I've gotten older, I've realized that some things are simply worth leaving to the professionals, and car shopping is absolutely one of them. There's something incredibly satisfying about skipping the back-and-forth negotiations, knowing someone is advocating for your best interests, and simply enjoying the excitement of getting a new car delivered right to you. Angela has now helped me through two different chapters of my life, and the experience has been exceptional both times. She's earned my trust, and I genuinely look forward to working with her again when it's time for my next vehicle. Thank you, Angela and Authority Auto, for making what can often be an overwhelming process feel so effortless. I couldn't recommend your services more highly!

Matt R is an outstanding guy who knows his stuff. He runs his operation incredibly smoothly, and…read moreyou can tell he's really been in the car business for over 40+ years. Matt helped me navigate purchasing the car 90% virtually. He even did me the service of giving me a ride after I flew into LAX to check out the car. I can't say enough about how much easier and more enjoyable purchasing a car through Authority Auto was compared to dealerships or other private sellers. He gave me a great price that was too good to pass up. Great stories and a great company. Can't wait for my next car purchase. It will definitely be through Authority Auto.

In March 2022, after an auto accident when my car was totaled on the 101 Freeway in Los Angeles, I…read morerented cars for a couple of years before buying a new one. I decided to move to Arizona and needed a van. I called Enterprise Auto Sales in Reseda California and spoke with the manager. She said she could pick up a 2018 Dodge van with 22,225 miles on it from their Long Beach location. I love this van, it has served my relocation purposes well driving back and forth to Los Angeles six times...four years later I only have 44000 miles on it and will be using for hauling items pickup and delivery. The manager was more than efficient in getting the van to me within one day. The financing was fast and if the same management is as effective as in 2022, I definitely will purchase my next van here since I may be moving back to L.A. not definitively sure, yet. What is really impressive is the five year extended warranty through March 2027...I hope the warranty will be five years on the next purchase.

I just want to let you know you have lost customer for life, including all my friends and family…read morealso. What's sad is my father, who passed away, swore by buying cars from you. Sadly I was quite sheltered by my father for long time, and I didn't learn about a lot that I'm learning now in adulthood, and there you guys are to take advantage of someone like me... Your agent Mica, in Reseda CA is awful, and dishonest in my opinion...I've had to learn more on my own about car in 2 months, things that should have been told to me. I've had to call Tesla, and sit on hold for hours, and go to service center, let alone trying to self teach, cause she had to nothing offer about things I needed to know about using vehicle. Also, I know you guys lied and sold me car with huge crack in windshield that was found by tinter, and massive curb rash I had to fix on two wheels...Not to mention, all the technical, and app stuff Mica failed to mention at all, and how to setup and of it, which is required...On top of that giving me a loan with a subprime loan company in Westlake Financial and not being honest about how bad their reputation is, is trash. I already canceled your scam gap, and refinanced loan for under 6% gap for half the price. I will never buy another car from you, and now I can't trade into Tesla cause of negative equity right now being what it is. Your liars in my opinion, and Mica is a good one in my opinion, at lying il give you that. I didn't know questions to ask until after owing and driving car, and she knew it and took advantage. I'm also now, cause of Mica ignoring me, and my complaints about her, filing complaint with state AG as well as BBB. You've lost all my respect. Your managers at Reseda also are covering for Mica, and ignoring issue in my opinion, cause clearly dishonesty is your policy. Dale the area manager won't even respond, you all run away at the slightest criticism. You've lost my entire family and friends as customers for life... I also now have to wrap car for $3k as there r so many severe paint chips Mica and you guys purposely in my opinion, were not honest about, and if u had any integrity u would pay to wrap car with my trusted guy....Cause I would trust nobody u work with...But u won't cause u have no integrity, I mean u lied and deceived me right to my face to make sale in my opinion...I feel truly deceived and taken advantage of... Josh Saylor

Sal is the best to work with! He went above and beyond to make sure we were taken care of and…read moretreated us like family. He was professional, helpful, and made the entire experience smooth and stress-free. I highly recommend asking for Sal if you want outstanding customer service!

I came here yesterday to get my mom car fixed and the service was exceptional. The service guy is a…read morevery nice and very prompt. They are professional and very considerate. I had to pleasure to have Anthony as a service rep and he was amazing. Not only is Honda of Reseda convenient if you're in the Porter Ranch or Northridge area, but they are very easy to get you in and schedule an appointment right away if you need anything. I highly recommend this Honda if you want your car service or if you're looking to purchase a car. My mother bought a car here and also my brother and they had phenomenal salesman to help them out. I highly suggest here for your Honda needs. Great service, efficient, and good deals. -Dr. Marshay Dede

I had a great experience working with Rick at DriveWise. I had already done quite a bit of research…read moreon my own and gave him a short list of EVs I was considering. He found the cars in the trim levels I wanted, and once I decided on the one I wanted at a monthly payment and down payment that worked for me, he took care of everything. What I especially appreciated was how he handled my existing lease. He was able to get me out of it early, saving me my final payment, the lease turn-in fee, and some repairs I would have been responsible for at turn-in. He also found that I had positive equity in the car--something I honestly never would have thought to look for on my own. The whole process was easy, straightforward and took away all of the usual dealership back-and-forth. I'm very happy with my experience and would definitely work with Rick and DriveWise again.

Sheila Soriano has been my trusted car broker for many years, and I can't recommend her highly…read moreenough! My car-buying situations always seem to come with curveballs, but Sheila never flinches. She remains calm, finds solutions, and always goes above and beyond to help me. I've referred several people to her over the years, and they have been equally pleased with her exceptional service. Sheila is knowledgeable, dependable, patient, and truly committed to making the entire process as easy and stress-free as possible. If you need someone you can trust to help you find your next vehicle, Sheila is the person to call!

5 stars. Armon the sales manager is the reason why I keep…read moregoing back to this dealership. The 3rd vehicle we've gotten from them. Armon was amazing as always. Arbi the sales associate was super friendly and helpful. We test drove the vehicle, they answered all our questions. I've always had a great experience at this dealership.

I had an excellent experience at Woodland Hills Honda, and I especially want to recognize my…read moreservice consultant, Akbar Hamouni. Akbar is extremely knowledgeable, professional, and genuinely helpful. What impressed me most was how carefully he listened to my concerns and took the time to make sure I understood everything. He never made me feel rushed and was very patient in answering my questions and explaining what needed to be done. It's not always easy to find a service consultant who makes you feel like your concerns are truly being heard, but Akbar does exactly that. He is honest, courteous, attentive, and clearly has a great deal of experience and knowledge. His customer service is outstanding, and he goes above and beyond to make the entire service experience as easy and comfortable as possible. I've also been very impressed with Woodland Hills Honda overall. The dealership is professional, well organized, and clearly places a strong emphasis on customer service. Having someone like Akbar representing the service department makes a huge difference. I highly recommend Woodland Hills Honda, and if you're bringing your vehicle in for service, I would definitely recommend asking for Akbar Hamouni. He is an excellent service consultant and a real asset to the dealership. Five stars!

I just want to say what a wonderful team at Northridge Toyota! They made the whole process easy for…read morea first time buyer like myself! A special show out to Mirna , Jeffrey and Bryan! They made the whole process extremely straight forward. Always willing to answer tedious questions with such patience! I will be recommending this dealership to all my friends and relatives. If you want an easy process this is the place for you! Even when I thought something was wrong with the car, they were more than willing to hear me out and help out! It was actually an user error lol. But nevertheless, they took my concerns into consideration! Thank you, Northridge Toyota! You have gained yourself a loyal customer

than you Glen for being very helpful and professional providing information and answering my…read morequestions regarding my vehicle and also having my truck serviced on time promise. thank you for your help!

I'm not one to leave reviews very often, but this service was exceptional…read more I recently moved out of my parent's home and needed to get my own car. Mind you, I didn't have any experience or knowledge of the way APRs or anything of the sort work. Eddie and his team were so so so helpful, and they made me feel at home. If you are a first time buyer, I definitely recommend Eddie's. It's so rare in today's age to find a respectable and honest car dealership but here is one. HUGE Thank you to Eddie and his team! I love my car and I'll be posting a pic soon!

Went online to try and get pricing for a uhaul for 5 days and was having trouble finding some. So…read morewe came to ask in person. Where the guy basically couldn't muster up enough energy to give us a whole sentence. So we left. Definitely not worth coming here.

Hands-down, the best experience we have ever had purchasing a new car! Anastasia Michener and…read moreEdmond Obiekea went above and beyond for our family and made the entire process incredibly easy from start to finish. With a new baby, we didn't have a lot of time to dedicate to the car-buying process, and they were incredibly accommodating and worked around our schedule. We truly appreciated finding a dealership that made the experience so seamless and stress-free. We absolutely love our new Mercedes-Benz GLE. It's the perfect combination of luxury, comfort, space, and technology, and feels like the perfect fit for our growing family. We're so glad we found Anastasia and Edmond at Mercedes-Benz of Encino. Thank you to the entire team--we will absolutely be back for our next car!

If I could give Ramin 10,000 stars, I would. From the very beginning, he treated me like a person,…read morenot just a sale. I looked at a lot of cars and talked to different dealers, but I came back to Ramin because I trusted him. He was patient, honest, kind, and genuinely went to bat for me every step of the way. Even after the sale, when I had concerns and questions, he never brushed me off. He kept communicating, tried to find solutions, and made it clear that he cared about making sure I was happy. That means a lot to me. He even told me he treats customers the way he would want someone to treat his own mother, brother, or sister -- and I believe him, because that is exactly how he treated me. Ramin is the reason I would recommend Mercedes-Benz of Encino. He made a stressful car-buying process feel personal, respectful, and actually enjoyable. If you're shopping for a Mercedes, ask for Ramin. You will be in very good hands. 10,000 stars from me.

Amazing the first and only word I can describe this place. Unlike most car dealerships this place…read morewill put you before everything else to ensure you are above and beyond satisfied with your purchase. Robert was amazing, he really went above and beyond to get me in a car that was right for me. The staff is beyond friendly and if you are looking for a car please look no further. Ask for ROBERT

negative stars if I could. I bought a lemon of a car from them and was taken advantage as a single…read morefemale buying alone. two tires blew out 3 days after purchase and with no jack in the care. the AC only worked for a week and I am still having issues after a year. taken it to the shop three different times. Paying almost 20k for this lemon and feel 100% taken advantage of. I WILL NEVER PURCHASE OR RECOMMEND THIS PLACE.