Quick and courteous. The prices may be a bit high, but you pay for the huge selection and readily…read moreavailable stock of bulbs and gels. Adrienne is polite and professional, great to work with. Be careful parking your car if you don't have commercial plates.

Complete criminals. Would not take a return of clearly unopened fire retardant additive. Claimed…read moredidn't know how it was stored. Not even offer in store credit. The absolute worst customer service. Grand total of $19 but that was just too much to ask. Avoid these pretentious people. Rude.

Incredible customer service and an absolutely beautiful collection of table lamps, floor lamps,…read morewall sconces, swing arm lamps, chandeliers, pendants, flush mounts, LED recessed downlights, and more.

This is a terrific place with great selection of quality lamps and lighting. The prices are fair…read more The quality of professional and customer service as well as attention to detail given by Carmela is exceptional. The showroom deserves more than five stars.

I can't recommend Canal Sound and Light highly enough! We rented a disco ball for my…read moremother-in-law's 65th birthday. From patiently teaching us how to set the equipment up, to kindly extending our rental for a day (complementary), Alex & team were wonderful. Rent here with confidence!!

Placed an online order for an item. Never received a confirmation email. Strike 1…read more A week goes by and my credit card authorization hasn't turned into a charge and still no email so i call. Was told that the product just arrived at the warehouse and would be shipped out that day. Strike 2 -- dont show an item as in stock if you didn't already have it in stock. Two days later, still no email or tracking info, so I have to call again. Strike 3. This time was told by a different guy that my order was refunded because it was out of stock. But I check online and the product is showing as in stock still with a price 2x what I paid (now in line with the rest of the online sphere's pricing) -- idk how many strikes to count for these events but it would be several. Why am I being lied to? Why have I had to reach out every time instead of proactive communication from the retailer? Why was my purchase price not honored like any good retailer would? On top of that, the guy I spoke to the second time offered to have the guy from call #1 contact me as he was the one running point on all this of this and of course I never received a call. Bunch of lying cowards at the fulfillment department of this company. Everything you dont want in a customer experience. Would never spend a dime supporting a business like this.

Ilya was highly responsive and professional throughout the entire process. The tech he sent (Alex)…read moreclearly explained the available options for resolving the electrical issues in our apartment and completed the work in a timely manner. I appreciated his communication, expertise, and attention to detail. I would definitely recommend him for any future electrical projects.

Responsive and super helpful -- used them to fix our PTAC. They even helped resolve one of our…read moreelectrical issues over the phone to save us unnecessary fees, so you know you can trust them, which is rare in the contractor world. Highly recommended!

Excellent service from start to finish. Very responsive, reliable, and professional. The work was…read moredone quickly and with great attention to detail. Highly recommend for any electrical work.

We had a GFCI outlet in the kitchen that tripped every time the toaster was on. Called them in the…read moremorning, someone was there by afternoon. Turned out to be a loose wire in the junction box took maybe twenty minutes to fix once he found it.

Don't buy from here if there is even the slightest chance you might have to make a return. The in…read morestore customer service was completely unhelpful and the online customer service makes it impossible to find out how to make a return. They do not care about any customer satisfaction or retaining a customer. After already experiencing issues with shipping, there was nothing positive about ordering from this place.

Received 2 scones that are crooked. requested a return authorization and sent photos. Have had two…read moreconversations with their customer service and I've now been told they need additional photos! I was even told to install the sconces first to make sure they really are crooked!!! Asked to speak with a manager and the manager is now asking for more photo!

The staff here is knowledgeable, courteous and patient. They helped me find a perfect replacement…read morefor a SWITCH LED lightbulb that was purchased over a decade ago. And since replacing one wasn't an option, all the bulbs for a craftsman dining room fixture needed to be replaced, (for esthetic reasons). Funny thing is, once they ran up the order, they were able to find my original purchase of these SWITCH bulbs, 13 years ago. I did though remember Just Bulbs being the place to go for bulbs, especially when you need them for more than just light. They did warn me, though technology has produced an endless variety of efficient LEDs, those available today won't last as long as SWITCH bulbs. Anyway, they're located where some of the city best interior designers can be found, East 58th.

I needed a weird light bulb that wasn't in stock at Home Depot, and I couldn't be sure I was…read moreordering the right one online. Not only did they easily tell me over the phone that they had it, but it was quick once I got there, AND it was cheaper than the online price. They have everything!

I love this place. Very friendly and personable. The owner spends the time to get to know what…read moreworks for you. By the second visit, she knew just what worked for me, my face, and lashes. The most comfortable lashes...ever!

Illume Lighting Gem: LUCA…read more I cannot say enough wonderful things about Luca at Ilume Lighting. I called on a Friday afternoon, just an hour before they were closing, hoping to get help with my beloved Artemide floor lamp that had mostly discontinued parts. Luca answered and kindly told me to come by, while cautioning that they closed at 3 PM. I rushed over, and I am so glad I did. Not only was Luca welcoming and professional, but his knowledge was incredible--he had even worked for the Rondo company in Milan and knew this lamp inside and out. What a rare find! A friend of mine once spent four hours unsuccessfully trying to fix it, and Luca solved it in under 20 minutes with absolute ease. Beyond his skill, he was one of the nicest people I've met in customer service--genuine, thoughtful, and truly passionate about his craft. And I have to add: the most stylish and fashionable electrical engineer I've ever encountered! Thanks to Luca, my lamp is shining beautifully again. I will absolutely return to Ilume for all my future lighting needs. If you want expertise, impeccable service, and someone who genuinely cares, go see Luca. He's a gem.