I have been going to Dr Singh firstly at the walk in clinic and now as a patient for approximately…read more3 years. I have Always found the staff pleasant and helpful. On two occasions, I saw and heard patients being rude due to wait times when they hadn't prebooked their appointment. The staff was patient. Received the best PAP exam ever from Dr Mrs Singh. So far, so good.

Do not waste your time here. The online check in does nothing to save you time…read more Came in for seasonal allergies and received only a months supply of meds... The season is much longer. There are several doctors that may see you but I've seen Dr. Artaj and I swear I didn't even make eye contact with the guy, he was filling out his pad the whole 2 minute encounter. Good for speed... sure, but I waited an hour. After this I've seen the Rx was only for 30 days. For a refill, you have to wait in line AGAIN for them filling out a simple sheet of paper for a renewal. Average wait time is an hour. In a cramped waiting area smaller than the reception's "booth", I'll say NO THANKS. Also, you can designate this company as your "primary doctor" as they do family care as well, but after my experience with the doc I'll shift my business elsewhere. To top it off, the receptionist/ desk clerk has the worst attitude of life. Thanks Primary Care! tl;dr- THIS WALK IN SUCKS. There are many other businesses that would appreciate their clients.

I have my blood work done at this location. They are very polite and respectful. The lab…read moretechnicians are gentle when it comes to withdrawing blood.

PLEASE TAKE THE TIME TO READ THIS REVIEW. I was expected to…read moreattend Primary Care Niagara (Fort Erie) with my 92 year old mom, (a Niagara Falls resident), who hasn't left the house since this pandemic started in order to present them with the pre-printed form to renew her scripts. My mom WILL NOT and HAS NOT left the house for any reason since this pandemic began. My mom has been a patient of Primary Care Niagara for 13 years. This is nothing more than a money grab. They could do virtual appointments and there are exceptions to every rule. However, because I was unable, on July 24th to get in touch with their office by phone (it gives their spiel and then cuts you off), I was left with no choice but to involve MP Wayne Gates' office as well as Mayor Diodati (who in turn involved Caroline Bourque Wiley, the director of Communications at Niagara Health. A directive was sent to their office Friday afternoon and ignored. I got in touch with Primary Care Niagara Monday morning, a different answering service message (coincidence? You decide). I spoke with whoever mans the front desk who said that nothing was received Friday afternoon from MP Gates' office. Had to follow-up with MP Gates' office and they further emailed Primary Care Niagara. I followed-up again with Primary Care Niagara as 3 hours had past and I had heard nothing back. They put me on hold, then Dr. Artaj Singh's peons got back on the line and read a speech (I guarantee I was put on hold so Dr. Artaj Singh could be conferenced in). I was told that they would renew my 92 year old mother's prescriptions this time only. I said I was only interested in dealing with this issue now. I was told that he would not renew mom's prescriptions again because it was not "within his professional standards" to do so. I was also told (although I wasn't rude, condescending or confrontational that 3 months would give me plenty of time to look for a new doctor for my mom), again, in the midst of a pandemic. Regarding previous appointments? Their physical appts. take 2 appts (5 mins. each) so they can ding you twice! (I guarantee they charge for a lot longer than 5 minutes), Dr. Artaj Singh, who apparently is so concerned with "professional standards", barely looks up from his desk, is writing and dictating while talking to you and there is zero facial recognition that he's ever seen you before, even though, as said, my mom has been Dr. Artaj Singh's patient for 13 years. So there you go, be warned! Enter at your own risk!! Primary Care Niagara is about corporate greed. Opening the barn doors and getting as many people in and out as possible. I can only imagine how much they would want to charge to release my mom's previous medical history. F.Y.I. I am not leaving this review as my last ditch effort. I will be in touch with https://www.cpso.on.ca/Public/Services/Complaints. BUYER BEWARE #PRIMARYCARENIAGARASUCKS #PRIMARYCARENIAGARA #PRIMARYCARENIAGARAGREEDY

Being sick and needing to see a doctor is never a happy event. But having to wait in line in a…read morewaiting room full of coughing people makes the experience a lot more stressful. To have a way to check-in online and reserve your spot in line from my computer is the only way to go. That's why we've been going to the Urgent Care clinic at Valleyway. The doctors there are competent and somewhat friendly (as doctors go) and the online check-in at http://fastwebcheckin.com/pcn lets us save a spot in line so we wait a few minutes (on average) instead of hours. If you hate waiting, you'll love the system there' Update. They seem to have lost the instructions on how the online check-in works. Long waits even after doing the online check-in. Bring a book

A big thank you to Amy Waugh (Medical Office Administrator) and to Jamie and Bishouy. Bishouy was…read morethe technician who attended to me on Monday, November 23 2020, you did an excellent job, while you were attaching the wires you made sure that I was comfortable and engage me in conversation. You have the right attitude and with that attitude you will go a far way. Well done Jamie you trained Bishouy well. I was pleasantly surprised when I saw the room, cozy and neat, and I must say that my stay there on Monday night was way beyond my expectation. Excellent Job guys From a very pleased patient Audrey Jarrett

This is a late review but we'd like to extend our grateful thanks. the support Juanita gave mom in…read morelaw Clara was generous, kind and understanding despite some initial difficulties on Clara's part. This service helped all of us get through a difficult time. They are professional yet compassionate and we would recommend anyone in need of senior care to please consider this company

Reliable service with dedicated PSW's that are punctual.read more

amazing experience! after trying a clinic closer to home and did not have a good time; I was…read morerecommended to go here, she was so sweet and so educated it was amazing!!

Dr. Behar is a wonderful pediatric ENT! I highly recommend her! The office is clean and the staff…read moreare welcoming. Dr. Behar herself is kind and intelligent. The office shares a waiting room with a few other specialists but there is plenty of room for everyone.

I did not have a good experience here at this doctor's office. My daughter was referred here, and…read moreon the day of her appointment, I will admit we did arrive about 12-15 minutes late. But we signed in as one would normally do in a doctor's office, and then sat down waiting to be called. After about 45 minutes of sitting there patiently, the lady behind the glass counter realized that we were there, and our name was on the sign in sheet. Instead of apologizing for the long wait, she told us that we couldn't be seen because we were late. If this is their policy, then I understand. However, if this is their policy, why leave someone to sit for 45 minutes before telling them to go home? My guess is she probably never saw our name on the sign-in sheet and if she (the front office) admits to not fully doing their job (checking the sign-in sheet), then I guess that wouldn't look good on her performance. The lady behind the counter gave me the impression that this office absolutely does not care about their patients, and lacks professionalism. Personally, I do not like being treated in this manner, and I definitely would NOT go back here again.

It is located within a mall so there is plenty of parking…read more I went on a Tue morning and they wait was only 20 mins to get into an examination room. However it took another 20 mins for a doctor to see me. I believe he was Dr. Anton. He was courteous and professional. The walk-in clinic is located within the Medical Centre. There are 6 doctor private practices and a Pharmasave pharmacy also. There is no free WiFi. There is one gender-neutral washroom that is accessible also.