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    Life Uniforms

    5.0 (1 review)

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    11 years ago

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    Turn Out Uniforms

    Turn Out Uniforms

    1.3(14 reviews)
    2.0 mi
    •$$

    So, as many others have mentioned, this company cannot get out of its own way. Ordered a shirt…read moreonline 6 weeks ago that their system said was in stock. I have now made 3 phone calls and one customer service email (got no reply) and I still cannot get an answer as to whether I will get the shirt. Sadly, wasted 6 weeks as I have now canceled the order. Shame on me for trying to do something simple online.

    I rarely write reviews, as I rarely get service so good or so bad that its worth my time to go…read moreonline and comment about it. For places like this, word of mouth is big and I generally stick to that. But I am making an exception here after being completely screwed over for the last time and being at my wits end. Really, I'm more upset that my guys are getting screwed, not me. If you are looking for a place to stop in and get a pair of 5.11s or some such off the rack item, TurnOut is fine (little falls, don't ever bother with JC, they are a whole other animal and such a disaster they can't even get the in stock stuff right). I have been on the job 21 years, dealing with turnout for about 15. Got so fed up with the Jersey City location, I started going to Little Falls a while back (maybe 6-7yrs ago) because I heard they were "a little better." In all that time, through 2 promotions and a bunch of changes to duty, dress, and ceremonial uniforms, I have NEVER had an order handled without delays and mistakes. Every time, without fail, something was delayed and had to be fixed. In one case, I had to bring a dress jacket back FOUR TIMES because they couldn't get it right. Not only did they not make any attempt to make things right (not even a store credit for all that hastle and wasted time for the multiple extra trips), they had the nerve to try to charge me for fixing the mistakes. I said nothing, and I didn't take to the internet - until now. I was trying to get a gift for my squad - very simple embroidery on a few jackets right off their own racks. I went to little falls after JC didnt have the logo I needed (of course, why would JC have a common logo used by a JC agency?) but after waiting 20 minutes (you can expect long waits for even the simplest thing any time you go to either of these locations) I was assured that Little Falls did in fact have it. I went to little falls in person, purchased the jackets, paid for everything after being assured that they had the logo (which I physically showed to the sales staff) and could "DEFINITELY" have the work done within 2 weeks (before Christmas, as I made it clear these were a gift and time was of the essence). I was told that if there were any issues at all I would be contacted immediately, but the job should be done in about a week, 2 max. I called after 2 weeks and after getting the run around for 15mins over the phone, was told "it should be done some time this week." Now, being concerned about the time line, I made it clear that I was assured delivery by a certain date and reminded them this was a gift I didn't want "some time this week" to turn into some time next week - I was put on hold (again) and told "your order is next on the rack to be embroidered." That was a Monday; I called to follow up again on Thurs (hoping to pick up today, as they were to be given FRIDAY!) and after getting the run around again was told, "Sorry, we don't have that logo" - no work has been started let alone done, no chance anything can be done by tomorrow, we'll refund your money if you want. Thats it, as if that makes anything better - Im left with no gift for my guys the day before I was to deliver, and can't even get my money back for 3-5 business days. The worst part about this isn't that someone made a mistake (I've come to expect that, which is why I give Barney style instructions and hound them with follow up calls, which obviously made no difference); its not even the astronomical level of incompetence and even dishonesty; the worst part is that nobody ever takes accountability. "I didn't do it, its not MY fault" is all you will ever get from anyone here, and thats why it will never change. And that is why I will never go back and anyone on the job should never trust these clowns with your hard earned money or your sacred uniforms. TLDR: If you go here, you need to accept that deadlines will not be met, you need to expect that mistakes will be made every time (inspect your items when you pick them up), and never count on them in a pinch.

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    Belle Discount Uniforms

    Belle Discount Uniforms

    2.0(2 reviews)
    4.9 mi
    •$$$

    I was referred to this place and it is located rightin downtown Paterson. Now I have no complaints…read morebecause I found what I was looking for, but this place leaves a lot to be desired. The selection isn't much but it will do for someone like me who just needs a few scrub tops compared to those who will need several uniforms

    I had to purchase my uniforms for college from here, which is quite unfortunate. The pants I got…read moredid not fit properly and I had to purchase pants elsewhere. I called Belle and spoke to them about this and they told me I could return the pants for a refund. They asked that I include a note with my name and contact information in the event they needed to contact me. So on June 19, 2019, I shipped back the two pairs of pants. UPS told me the package would take up to a week to arrive back. So a week later, on June 27, 2019, I checked the tracking and it had actually been delivered the afternoon of June 20, 2019. I checked to see that my refund was processed, but it wasn't. So here it is a week later and no refund, no one contacted me, so I call them. The woman on the phone told me that I had to wait until Monday and someone would call me. So Monday, at 4:21 I called them, since no one called me, and they close at 5:30. They then tell me that after my package sat there in their building for a week, and no one bothered to contact me, that there was only 1 pair of pants and not 2. I told them that was impossible, I sent back 2 pairs, they insisted I only sent back 1 pair. The woman even put some man on the phone, who was completely rude telling me he personally opened the package (mind you a week ago, with my contact info in the package and no phone calls to me) and there was only 1 pair of pants. I nicely, unlike this man, insisted that I had shipped back two pairs and they may have missed a pair. Who knows what could've happened, I mean it sat in their store for a week, just sitting there not refunded, with no communication. So the rude man, said he would refund my money for the one pair, and here I sit, later the next day, no refund. Belle Uniform, as far as I am concerned has very shady and bad business practice. They have POOR customer service and apparently cannot handle their customers items. On top of all of that they are currently thieves, as they are in possession of my paid for merchandise, of which they lost one of my items, and I am out the money. NEVER NEVER DO BUSINESS WITH THIS TERRIBLE STORE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Life Uniforms - uniforms - Updated October 2026

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