If you're serious about working out, this would be an excellent gym for you! They have nice space and equipment for pretty much any workout routine you have. The gym membership is not affordable by any means, but the place is pretty much a one-stop shop for all your healthy lifestyle needs plus more! read more

Horrible business with unethical business practices. Very rude staff and not at all what you would expect from a club that claims to have a high caliber. I will never be back and will be warning all my friends and family to stay away! read more

Lifetime is a great overall gym! Has everything you would want to have a great workout, and don't have to wait for equipment. I especially like how it has a great balance of weight equipment too cardio equipment which has an awesome selection as well. Too many gym have so much cardio equipment and lack in terms of weights so lifetime is great in providing plenty of options to cater to your specific workout. Also the food at the cafe here is great convenient healthy, I especially enjoy the protein shakes. The pool in the summer time is always fun! Overall yes you will pay a little more to go here compared to other gyms, BUT you are getting your money's worth in my opinion if you utilize all they have to offer if not then it will probably seem expensive. I would definitely recommend you check out lifetime fitness in Omaha if you looking to join an awesome gym!!! read more

I'm currently a member and absolutely love this gym! Yes, it is a little pricier then other gyms around town and you do get what you paid for! It is also open 24 hours. The gym is large, tons of equipment, clean, well staffed and is a one stop shop for the fitness fanatic. One of the main reasons why I love this gym is because of all the classes they offer.... and they offer A LOT of classes along with great instructors! From Zumba to resistance training to hot yoga. There is also a very nice rock climbing wall, cafe, spa, raquet ball, indoor and outdoor pool, day care, and a separate yoga/pilates studio just to name a few. I used to never work out but since joining this gym, it became easy to exercise regularly because they created a welcoming environment for everyone of all shapes and sizes! read more

NEVER AGAIN! We've had a horrible experience! We canceled our membership at LT months ago and they continued charging us. We personally went to LT Omaha to cancel 3 TIMES...3 TIMES! We have email proofs of the cancellation. They continued charging us! We put a bank CC stop and they threatened to send us to collections. WHAT! They said we had to provide a doctor's note that we could not go, to be able to receive a full reimbursement. THEY CHARGED OVER $500 when we continuously CANCELED!!! Horrible service and accounting staff at LT! WILL NEVER GO THERE AGAIN! read more

Okay so when at all possible, it's only fair to provide an update to a bad review so here it goes. After posting the previous review I was immediately contacted by a Regional Lifetime Rep who asked if it would be okay to pass along my review and contact information to the local gym owner to which I agreed. A few days later I received a call from the owner who immediately apologized for my experience and shared with me his position (philosophy) on customer service. In short, the owner is cool as a fan but make no mistake about it, he is ALL business. He sets the bar high for his staff and expects the very best each and every day. I accepted his apology and thanked him for his time. A few weeks later I received a "personal" note from the owner with a generous amount of LT Bucks. This was an "over and beyond" gesture that underscored just how seriously he took my complaint. The only down side about the LT Bucks was they expired before I could use them, but that's not the owner's fault. I wasn't aware they had an expiration date, but all is fair in love and war...or gym and war or love and gym....WHATEVER!!! It was the thought that counted and I was appreciative. Needless to say I am still a member and plan to remain a member for the foreseeable future as I have no complaints at this time. The owner is very approachable so I always throw up my hand when walking past his office. BTW, the guy I complained about in the previous post no longer works there, which may or may not be the result of his poor customer service! read more

Talk about working out in luxury! This place is amazing! If it wasn't 40 minutes away from me, I would still be a member! They have everything you ever need for a workout! Like a million treadmills, elipticals, weights, stretching areas, rock climibing, a pool (a huge one with like an amazing slide!), saunas, steam rooms, classes! so many classes! And much much more. You don't have to bring towels or a lock, they provide all the towels you need and your card acts as your "lock" for the locker room. I love this place! It's so clean and spacious! Another thing that I just LOVE about this place is that they have a little cafe, which is really good when you are feeling a little hypoglycemic and didn't bring a snack with you! For the amount of stuff you get from this place, I don't think it's that expensive. They have different levels of pricing for membership. You can get a single membership or you can add your family on there too. I mean, you could go to 24 hour fitness for like 20 dollars per month, but it's nothing like Lifetime fitness! read more

One of the best fitness and health clubs in town. I should know, I work there PT. Even if I didn't, I'd still say it's a top notch club. Bar none. read more

This is my second rating for LifeTime, and yet again, I totally stand by my 5 star rating. Just made my first visit to LifeSpa today and took advantage of my LTbucks that I received upon signing up with the gym. I had a facial with Jaime, and she is amazing. Best facial I've ever had!!! Highly recommend her! read more

I love Lifetime Fitness. Great facilities, great equipment, great cafe, great everything.

The facility is awesome. They have everything you need. Great pool for families and awesome locker rooms with built in locks. Showers with towels and steam room and sauna in the locker room. The gym is awesome with tons of equipment. Where this place loses stars is the stuck up crowd that goes to this place. The people ruin this place as a whole with their snooty attitudes and the false sense of entitlement. I went here for 8 years and it only got worse over time. More people come here to socialize in the weight room then to actually work out. Around peak hours this place is so packed you won't get anything done. Save your money. Go somewhere else that is MUCH cheaper and less crowded. read more

I'll be canceling my membership next month. Last night, one of the female staff bullied me into leaving 5 minutes before the club closed "for maintenance purposes." (She said that this was a new procedure that they were implementing). I saw her leave the club at 11:14 pm (I was still sitting in my car trying to cool down). The staff used to be my favorite part about this club. These new staff members are rude, obnoxious, and bullies. This lady did not want to leave for maintenance reasons, but so that she could get out of work early. The old staff at this club used to work very hard. When the club was open until midnight, a couple staff members used to stay and clean from 12am to 4 am. During covid, when the club was closed at 10pm (supposedly so that they could allow for extra cleaning time), staff used to stay until 11pm to clean. They started gradually staying less and less time (back in December, they were leaving at 10:30pm). Now they are pushing members out early so that they can leave even earlier. I'm so sick of this. This club is not worth it anymore. The night staff desk associates are so rude and entitled. They have been getting progressively more obnoxious over the last few months. I'm done. read more

While the gym choices in Omaha are slim, Lifetime is not worth the $$. Positives: best gym equipment in west Omaha. Class teachers are nice, but not interactive...it's easy to get hurt if you don't know what you're doing. Cons: staff is extremely arrogant- the front desk staff is more concerned about their own conversation then being welcoming and informative. As mentioned previously, the WI-FI does not work. I use my own hotspot connection through my phone when using my I-PAD. The club is DIRTY...the bathrooms are gross both downstairs and upstairs. It looks like they use staff that is not busy to clean instead of a proper cleaning service. There is also a 30 day termination notice that they neglect to mention when you sign up- this is pretty standard for gyms, but they did not mention it when I signed up. I'd save your money and buy your own equipment or go to another gym. read more

I just joined and I love it! I have a trainer named Tim Fertig and I enjoy having him help me! He is knowledgeable, friendly and kicks my butt every time I am with him! He is the best read more

The facilities are very nice, but once you get in you are basically on your own or upsold ten ways to Sunday on personal trainers, classes, etc. Not what we were wanting in a gym. Then when you go to cancel, they make it almost impossible. I was told one thing by the local office and called the corporate office to find out why they hadn't cancelled it and found out that it required a signature in order to cancel, now we are two months into cancelling. Very frustrating! read more

I belonged to Lifetime for about 6 months before I decided to end my membership. I originally belonged to the Onyx club and knew I was downgrading club levels. However, I did not expect the quality of service and cleanliness to drop so much. The front desk staff was rude and almost always on their phones or chatting with other staff. There were many times I had to wait or say something just to sign in. The women's locker rooms were usually in average condition. I often found wrappers and spilled smoothies in lockers. The floor was soaking wet. The bathrooms were just filthy. Towels were heaped in counters. I have been in YMCA's cleaner than Lifetime. The actual gym was in pretty good shape and I generally enjoyed working out. Dirty towels were usually thrown about the floor. The classes were enjoyable when there weren't 100 people in the room. I tried to give this place a chance but it truly was not worth the price. read more

Signed up for two months worth of personal training but, my schedule and theirs never matched. So, I canceled the second within the 30 day requirement, was told everything was good to go, that I would not be charged for the second month, yet they did. Now it's like pulling teeth to get my money back. No a happy camper. read more

I have been a member at Lifetime for 5 years. A great gym that has everything and is open 24 hours. really nice (indoor and outdoor pools, climbing wall, free weights, machines, raquetball, basketball, etc). read more

LiefTime has the best facilities in Omaha. It is definitely worth checking out. When taking a tour ask for Mitch Strong. If you're looking for a personal trainer, I highly recommend James Hamill. read more

Lifetime is my home away from home. It was that way in Warrenville, IL and is that way here in Omaha too. The staff, trainers and facility are second to none. They are all so professional and are constantly thinking of new ways to activate you to be the best you that you are able to be. I thought I knew a lot about nutrition and fitness but they have so many other tricks in their tool boxes that you have no idea about..... rock on LTF. read more

Seems like everyone that works here thinks they are "better" than the clients and customers. Just not a great environment.

We've been members for about four years and this will probably be our last summer at Lifetime Fitness. We belong primarily for the outdoor pool, which the kids really enjoy. But the pool area is frequently filthy, with dirt and grime everywhere and trash and debris scattered on the pool deck. The restrooms are worse than the worst truck stop I've ever been to. Last weekend we attempted to use two different restrooms and both had pools of urine on the floor, unflushed feces in the toilets and toilet paper scattered all over. It was apparent they hadn't been cleaned for quite awhile, perhaps for the entire day. The lifeguards are rude and completely unconcerned with the safety of swimmers. They allow people to throw large and hard objects like footballs and hard plastic toys in the pool, despite the danger that poses to swimmers, especially babies and small children. It's simply not a safe environment for families or kids. Last weekend several of the lifeguards were openly mocking an overweight woman who was swimming there, laughing, pointing and making ridiculous gestures. It was one of the most appalling displays of rude, inhumane, and unprofessional behavior I've ever seen. And management simply doesn't care. So needless to say, my advice is to look elsewhere for a fitness club. $120 or so a month is a lot to pay for access to an unsafe and filthy club where you're poorly treated by staff and management. read more

Compared to other Lifetime Fitness facilities, the Omaha location is dirty. But Im biased. I got to experience the Lifetime Fitness in Chesterfield Mo where they really set a high bar in cleanliness, customer service and an over-all great experience. Don't get me wrong though. I love LTF. With it's marble floors, Cherry-wood lockers and accents, eucalyptus steam room, Saunas, Pools, 2 hr child care, classes and extras - it's like my own personal Castle....my little kingdom. But....it could be cleaner. Especially the Stair Climber and Treadmills. I mean...it can be done. I've seen it happen. I've seen the LTF dream where Trainers AND instructors AND the rest of the majority of the staff is either cleaning or working. I've seen it. It's real. It can be done. BUT - that's what the 'sanitary wipes' are for......wait, that sounds like a female thingy....it's what the 'containers filled with disinfecting wipes that are placed all around the machines for customer use' are for. read more

GET YOUR WI-FI RIGHT. Part of the sales pitch is "wifi throughout". Then you sign up and realize their wifi is spotty AT BEST. Get with the times. Get TVs in individual cardio machines too. Much dumpier gyms around town include this as the standard. If your on a cardio machine in the back of the room you can't really watch tv. This was a normal problem in the 90s. Here we are in 2014 and a $80+ a month (single) gym membership doesn't get you guaranteed internet or TV viewing access on cardio machines. As much money as this place brings in, it's time to reinvest in your clients. read more

This club and management wouldn't care as much about members as they do about enrollments. I have been a member at this club for several years. However, recently we had a family emergency and had to travel out of country overnight and had to stay back for a few months. Obviously we didn't have time to visit club to either cancel or put membership on hold. Once things settled, I made an international call to the club and explained my situation and requested for cancellation. The lady who answered the call explained that the cancellation policy requires that I visit the club and sign the form. However after I explained our situation, the lady promised that she will talk to the manager and sort it out. I thought it was resolved and rest assured only to realize after 4 months that my credit card is being billed every month. So, once I came back in town I had visited the club and explained the situation to the manager. She outright denied that they ever received the call and just reiterated the cancellation policy requires that I pay a personal visit. I felt shocked and betrayed. I was ashamed that I was part of such a club for years. Please be aware about their false commitments and their total apathy towards client situations. They just care about their enrollments. I will never ever consider this club again! read more

I just joined and I love this place. Brandon Peoples is great. I am totally motivated to get in shape when I am there. The kids love it. We're just really happy there. Worth the money. read more

I got a facial from Angela at the spa this past Sunday and it was incredible! I have had facials at some of the best spas and she did a spectacular job. She was so sweet, professional and passionate about her work, it was really a pleasure being able to get a facial from her. I plan to go back to her again soon. read more

The Gym is great--their app is terrible. I would like to use the app on my way home from work to check the days group fitness classes--but the app requires a complete sign in, which of course, I won't do while driving. Plus--the schedule is presented in a format which would make more sense if you are sitting at a desktop. It's not presented in a phone format at all. Gym-5 stars, app-1 star (only because there is one). read more

The facilities are amazing! They have everything. The entire staff is terrific. Brian, a former Pitt Steeler and a sales mgr, was super cool, helpful, knowledgeable, and professional. The price is very reasonable, especially for what you get! As an added bonus, all of the hottest women in Omaha are at this gym lol. I've been a member of gyms in a handful of states, and I've worked out at many gyms all over the country, and this is definitely the best gym (along with Reebok in Manhattan, except the staff here is better) that I've ever seen. read more

Nicest gym in Omaha, great people and the sky is the limit as far as your personal fitness goals. Wonderful place!

Lifetime is wonderful! We have been members of LTF since they have opened. We joined because of the activities for the children. Their children's room is a paradise! Your child will love it. The LF cafe has wonderful tasting food as well! If you forget googles or a swim diaper, no worries, because they sell them there! This is really as good as it can get! read more

Beware !!! Lifetime Fitness requires a 30 day notice based on the next billing cycle. So if you miss 30 days prior to the billing cycle - you might be charged for another billing cycle. Lifetime does NOT accept just a 30 days cancellation notice !!! This is totally disrespectful of the customers - I suggest you goggle or search online for all the negative reviews regarding the customer - as there are several !!! We were members for over 4 years and to get treated like this is not acceptable ! I called the Corporate Life Time Headquarters in MN and the woman was not caring and sounded like a robot ! I would not recommend LifeTime Fitness to anyone - they are overpriced, and honestly do NOT care about the customers. They seem to think that since they have a nice building that is what matters ! read more

I would not recoomend this place to anyone I know. Their cancelation policy is a scam to get you to pay for 2 additional months after you cancel service. The pool is getting very old and not kept up/unsafe. There were parts of the actual pool floating in the water with life guards to busy day dreaming to even notice. The staff is all young and immature. They spend more time flirting with each other than they do their jobs. The locker room for families is always disusting with either poop smeared on walls or dirity pampers just laying around everywhere. DO NOT GO HERE!!! read more

The facility is amazing! The staff comes and goes, trainers are very unfriendly, can be rude at times, but other then that, its a 10