This has been the worse experience I have ever had! If I could give it a zero I would. I have been…read moreout of work since March but have managed to keep paying my storage before it has gone into auction. 8/26/25 Tamara told me I had until 9/18 to pay. Then 9/15 I get a call from Sarah saying it will be auctioned on 9/18, I told her I couldn't pay until 9/19 when I get paid. She said if it's auctioned Thursday I could pay that morning of 9/19 before whomever won the auction comes in to pay. I got a call from Sarah 9/18 saying it had been auctioned, and she can call to see when the person was going to come get my stuff so I can pay before they come. She never called back so I called her back and she said the person wouldn't answer and had already came and got my storage. I'm so pissed at this point! I was trying to borrow the money so I could pay, all this caught me off guard! And they have the nerve to think I'm going to pay the difference! Pay the difference for what! they kiss my black ssa! ATP this business is over! I could've been let this storage go if this was the case! Please do not use this company! This was so unfair!

Sarah was so much help! She took me on a tour of the property and even showed me where the security…read morecameras were placed. Both gates were closed and working properly when I was there. The monthly price for my 10 x 20 was cheaper than Public storage.

Everyone was amazing from start to finish! Starting with Lina over the phone--she was extremely…read morehelpful, professional, and answered all of my questions. They also had a text number available, which made it so easy to ask any last-minute questions before the movers arrived. One thing that was especially helpful was how they handled my clothes. I had over 20 bags, and they brought a large moving box that made transporting everything to my new place so much easier. Miguel and his team were incredibly patient, kind, and careful with all of my belongings. One of the guys even took the time to fix drawers that had previously become loose from normal wear, which I really appreciated. Overall, they made the entire moving process so much easier and less stressful. Everyone was done in 4 hours! I highly recommend H-Town Movers!

I had a great experience with HTown Movers! Mario and his team were all incredibly pleasant,…read moreconsiderate, and polite. They worked diligently, handled my belongings with care, and made sure they took everything they could. Toward the end, they even encouraged me to box up a few more things using my extra boxes so they could take those as well. I really appreciated them going the extra mile! A special shout-out to Lina as well for being so kind and helpful during the scheduling process and making sure everything was ready for my move. Her communication and kindness made the process much easier. Thank you, Mario, Lina, and the entire team for helping make my move a smooth one! Highly recommend!

Great source for used moving materials. Have used their services twice now. Boxes of all sizes at a…read morefraction of new cost. Boxes are sturdy and typically, come from moving companies that use the good stuff. They also sell wrapping paper and shrink wrap. Friendly staff.

From the owner: used moving boxesread more

Access was as described and I liked that I had my unit and access code on the app in my phone. My…read moreunit was fine with easy drive up access, no AC but I didn't sign up for it. Been renting the unit for a year or two. 10'x10' unit started off paying around $80 including insurance they require. About two years later, they raised the fee twice and I'm now paying $135/mo. The first raise, they said they were making updates to units. They added new locks to the doors for added security. From office staff was nice when I did interact with them. Not a bad place to rent from, just not happy about how much the monthly cost increased. Moving my stuff to a storage place closer to my house and cheaper, although I'm sure the new place will raise their fees as well.

They really don't maintain their facilities very well and they increase the rent quite oftenread more

I should have created this review in June when we used them to move!…read more This place has an awesome concept and excellent customer service! They were good with delivery and double even triple checking to make sure the correct number of containers were delivered. Pick up was simple as well! I would recommend this company. Just think.... less moving boxes to try to get rid of because these are for rent only.

The moving crates are great! These were a fantastic investment and made our moving easier!…read more Delivery was prompt, crates were clean, would HIGHLY recommend for anyone planning to move!

Square Cow Movers to the rescue! I phoned them after a horrible experience with a competitor (see…read morerecent review for Skinny Wimp Moving) and they handled my move professionally and all under $300. The moving God's must've been on my side because it went so smoothly and all complete within two hours! There was no upfront deposit. No trip charge fee and the two guys they sent me couldn't of been nicer and more efficient. They constantly said "yes ma'am," "no ma'am," "my pleasure" and handled my furniture with care keeping a close eye watching the walls in my house, so nothing got scratched or dinged. I was really impressed and so relieved. I will be referring them to anyone that asks me about a moving company and definitely use them in the future.

we got a quote right away and set the move up, thought there might be a better quote and it didn't…read morehappen. After canceling the initial move, we had no one for the move. I called at 2:00PM and they were here at 3:00 PM for the move. The man was so accommodating and very careful with all of the furniture, they wrapped everything and took it off after relocating it. They were efficient, professional, had all needed equipment for the move and listened to directions on the placement of the pieces. I have moved over 17 times in my life and this was the best experience of all. The men are respectful and friendly.

My experience so far has been great. We had a small hiccup when I first showed up as the manager…read morewasn't there yet. He said he had car trouble. I can understand unexpected troubles so I can't fault him for that. Brandon was SUPER apologetic for making me wait due to his car troubles. He showed me a unit (10x5) and walked me around. He set me up with the truck for free and explained all of the rules and everything. Brandon even checked on me when the office was closing and personally helped me finish unloading the truck and he moved it for me. To me, that's fantastic customer service. Also, the price seems right (this is my first storage unit). I quickly set up auto pay online and named people that also have access to my unit. My criticisms: -The wood moving cart I used was in very poor shape. Please spend a little money and fix it or buy a new one. -I only noticed 3 moving carts. With a large facility, I could see more than 3 people needing carts at one time. I would think a minimum of 5 carts should be available. Food for thought... -I have an inside upstairs unit and the hall door way is crazy narrow. I was very surprised. Just make sure items on your cart aren't wider than the cart and you're good to go.

I rented a 5' x10' four years ago for $104 per month. Today I pay $211 for the same unit. Highway…read morerobbery!

I'm a returning customer. Juan helped me set up my appointment. He answered all my questions and…read moremade the process smoothly. The moving team...Jesus, Andy, and Emilio wrapped all my furniture and moved everything with care. They also played live Tetris to fit all my belongings (3 bedroom set, piano, desk, 1 cabinet, 2 shelves, dinning table, breakfast table, 14 chairs, office chair, 40+ boxes, and other misc small items) into a 10x20 storage unit. I was stressed for several weeks. The Optimus team made the process smoothly and worry free. Thanks.

We made the perfect choice when we went with Optimus to move us from Katy to the hill country!…read moreJessie, Jorge, Wilder, Elias, and Emilio took such great care of all of our things! They arrived by 6:45 am and didn't leave our new home to head back to Houston until midnight. Not only did they move everything perfectly, but they were kind, polite, and went out of their way to make us feel at ease! I was really worried about the move, but Jessie and his team made sure everything went smoothly!

Justin & Sadiki were the absolute best, would highly recommend!…read more Moved locally within the Greater Houston area, made a couple stops to pick up furniture, and had it assembled at the new house all within a few hours.

Carlos and Roderick were a godsend. Best moving experience. Things were done efficiently.read more