I used The Movers on recommendation of a friend. I could not be happier with the choice to do so…read more The care and expertise with which they handled my belongings was as if it were their own. This is a reflection of careful recruitment and management of their great staff. Not only do they bring skill and strength but also specialized equipment that reflects their professionalism. I was also impressed with the integrity with which they conducted business. By this I mean they keep their commitments and were very responsible and considerate of our time and energy. Their communication and follow through is thorough and proactive. Which I especially appreciated as it took a lot of the burden of the moving process off of my shoulders during what is already an unsettling stressful process. Finally, their professional demeanor was wonderful. Working with The Movers is like working with dear old friends that bring their A game every day. Thank you guys. You were really a blessing to us.

HORRIBLE moving company!!! I hired this fly-by-night so…read morecalled moving company "The Movers 911" in June of 2023' to move my residence. It was a short move approximately 7 miles. Initial conversations with guy named John in "The Movers 911" office went well. He outlined the parameters and processes the company, follows and what they can, and cannot do and what they are able to do on the day of the move. Later, when the moving crew arrived at my house, I would find out most of what this John guy told me was not true. It was simply a ploy to get me to use them for my move. He had no clue what he was talking about! Then moving day came and everything got worse from there! First, the crew arrived over an hour late. Second, the company sent 4 guys when I only booked 3 (they charge per man, per hour). Once they arrived it took the very sluggish crew 15 - 20 minutes just to get out of their vehicles and introduce themselves to me at which time only one engaged with me as the team supervisor. I had to approach and introduce myself to the rest of the crew as they acted socially inept, very unprofessional! Not to mention their appearance was very disheveled and unwarranted given the task and they looked and acted like they just left the bar as opposed to showing up for work ready to present themselves to a new customer in a professional and respectful manner. Next I had to show the crew around my house to show them everything that needed moved as they acted like they didn't know what to do. Shortly after that, without even asking for permission, one of the crew members started walking around my house and taking pics with his cell phone. Within a few minutes the crew stated they were not going to move anything and they left. I immediately called "The Movers 911" office to report what had happened and state my shock and frustration at what their crew had done. I ended up speaking with the same John guy I had previously talked with several times, except now John was no longer the same guy but rather a psychopath who proceeded to verbally attack me and accuse me of not being the right kind of customer for them. I asked for his managers name and to speak with him to which he refused and stated I didn't need to know that. EXTREMELY unprofessional and overall sketchy!! Between the company lying about how they operate, trying to charge me for extra workers, showing up late, complaining about being tired from working the day before, not knowing what to do or how to do it, being sluggish and acting and appearing VERY unprofessional, and having to deal with a pathological liar running the office, there are PLENTY of reasons not to hire this company!! DO NOT WORK WITH THIS COMPANY!!!!

They have been great! Excellent customer service and I know my belongings are safe. I call in my…read morepayment. Manager is very kind. I would recommend others if you need storage use this place.

Carol and Kimberly were great! We needed a quick solution and they helped us with finding just the…read moreright solution.

Thanks to Kimberly and Carol for the best customer service I've ever had. They are true pros that…read morehelp you every step of the way. Getting in was easy, getting out was easy and the property is impeccably neat. CubeSmart Westlake made our move to Bay Village much easier.

This place is great. Right off the highway and it's a high end facility with easy accessread more

This place is fantastic!!! I was able to get ahold of staff very very easily, their communication…read moreis great and they are very professional. I had no problem picking out a unit that was perfect in size, and are you kidding? I've payed triple that price at other places, the deal I got is amazing (with insurance and tax included) I pay around $35 a month for a 5x10 unite that is Inside, with carts and dolly's available, a INSIDE drive in bay for when the weather is bad, its gated, double password protected and very very clean and tidy, also no weird smells! I really feel good about my things being there. I know they are safe! And again, a great great price!

Clean and very accessible. Climate controlled drive-in makes load-in's and -outs a breeze. Great…read moreprice.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

i just want to make sure that everyone knows about how great is to work w Bob, and how clean he…read morekeep this facility......

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

These people are nothing but a bunch of fucking liars. They tricked me into thinking I was going to…read moreget a discount and they fucking lied about it! Do not waste your time and money on it, it's not worth it. Go to somewhere else, they're nothing but a bunch of fucking liars and they also say, that they have the right to change anything on the unit and add extra fees! Bad place, not going back ever.

Cubesmart in Cranford, NJ: bate and switch pricing. interviewing a few places I asked what the…read morestandard rates for increases in rents, the manager indicated annually, which seemed reasonable. 3 months in they increased rents 35%. When I reminded the manager of our conversation and he said, your on a month to month lease, so rents can increased at any time. Knowing that now you'll have to weigh whether the expense, time and effort is worth it....35% for a unit with no heat or lighting.

Space Shop will raise your rates at random times for random amounts! They have raised my rates…read moretwice a year, once for $43, and this month, $60!!!!! This is OUTRAGEOUS!!! And they WILL NOT let you communicate with corporate! They will not reconsider anything. And you have to have insurance, which I already do with my renters policy. They already had this info, but STILL billed me fir THEIR insurance, and when I brought in my paperwork to prove I already had insurance, they WOULD NOT refund me their charge!!! I WOULD NOT RECOMMEND storing here!!!

Excellent first time storage experience! We walked in to the office lobby, got a tour of the…read moreunits, then obtained our storage space, all within an hour! Great customer service & employees, super clean new state of the art facility, and easy access to our unit. They even supply dolly carts to transport your stuff to your unit, and they have free coffee (and chocolate chip cookies for the kids) in the main lobby! Lastly, I love the fact that you do NOT have to sign a long term contract with them, as many people only need these units for a few months or so. We'll probably keep it for a year to two though, until we can de-clutter the house. Thanks Space Shop!