Generally the staff are nice and helpful. However there is confusion on how to handle people with…read moreappointments and walk ins. I arrived 10mins early. There were 2 people who just walked in w/no appt were seen 1st. Then while being called back someone else walked in & we were put to the side so they could be helped. Waited an additional 10mins. Simple bloodwork took 30 mins from the moment I checked in & until gone. Which isn't bad had they been busy. The people with no appointments were in and out in 10 mins

Poor customer service. They messed up my blood test results,don't answer the phones and don't…read morerespond to messages

I go here for an annual health screening. I do this to save money on my health insurance costs…read more I like saving money on necessary evils. It makes me happy. The service is quick with an appointment and the staff is friendly.

Shocking lack of customer service.... I received an…read moreincorrect bill which could not be remedied online I called, waited 8 minutes then got disconnected Called back, waited 10 minutes and was connected with someone who had their phone sound distorted. I could understand them however instead of continuing, she hung up on me Calling back again I really don't care if they get paid (their bill are threatening) They deserve to be put out of business

Very clean and they took great care of me. I didn't have to wait long because they have a kiosk…read morethere where you can sign in, wait a little then go! I suggest that when you go there, go early because it does get crowded very quickly. I didn't have a place to sit, but I did put in my phone number and a text was sent when it was my turn. The staff are professional and it was an easy draw.

Review of Quest Diagnostics - 8601 Village Dr Suite 106, San Antonio, TX 78217…read more If you're looking for a healthcare experience that epitomizes corporate indifference, look no further than Quest Diagnostics at this location. Their phone system is a masterclass in patient frustration, designed to ensure you never speak to an actual human being. Instead, you're forced to endure an endless loop of automated messages, none of which address real-life concerns. After trying and failing to confirm that my son's lab orders had been sent, I gave up and decided to drive to the location--still on hold after 15 minutes. The experience only got worse. The building is completely unmarked, with no signage indicating that a lab is inside. Once we finally found the lobby, it was as sterile and lifeless as their service. No receptionist, no friendly faces--just two self-check-in tablets and a camera keeping watch. Eventually, a lab-coated employee emerged and asked if we had an appointment. When I said no, I was informed that walk-ins cut off at 3:30 PM. It's worth noting that this critical piece of information is not listed on their website, nor mentioned in any of the many messages I was forced to listen to while on hold. We arrived at 3:33 PM. Three minutes late. The employee curtly informed us that they close promptly at 4 PM. The kicker? The entire facility was completely empty. Not a single other patient in sight. This isn't just a lack of customer service--it's an outright dismissal of patient needs. Quest Diagnostics doesn't care because they don't have to. Embedded with insurance companies, they have a captive audience. Patients are left with no choice but to deal with this appalling level of service. Our healthcare system is broken enough as it is, but companies like Quest dehumanize it further. If you have the option, avoid Quest altogether. You might have a better experience at LabCorp or another provider. At least there's a chance they value your time, concerns, and humanity--something Quest clearly does not.

Didn't tell me the amount I would pay before I got the services complete. Winded up owing $110.00,…read moreI paid a little every time I got my check every two weeks. They sent me a threatening email stating that if I didn't pay the full amount I would be sent to collections. Then tell me how much I owe up front, I could have talk to my insurance to see 100% what was and wasn't covered. This place is awful and they don't care about anyone. I could just imagine the people who can't afford $10 to $20 here and there when they get paid. They slap people with bills they are not expecting. I won't ever use this company ever again. I wish I could give no stars.

3rd attempt to complete a scheduled appointment at Labcorp. 3rd location, Toepperwein location,…read moresaved the day. Quick and friendly customer service.

I have been going to this location because most people have trouble finding my veins, and Tina…read morealways gets it on the first try. She is also very competent and dedicated to her job. I have even arrived past business hours, and she still took me in. Tina also has a great personality and always greets you with a smile!

Just want to give a quick shout out to Tina over at any Lab test now San Antonio located off…read moreMcCullough Avenue. Needed some lab work done Tina"s professional and very kind. I would recommend this place if you are in a pinch for time like I was. The fees, a reasonable for labs & any lab now offers a variety of test you may be needing.

We have been using Joaquin @ 1st Choice for over a year now…read more. He is timely, efficient and accurate. We will continue to us their services. Suzanne Cristwell Medovation Serum Tears

From the owner: With more than 16 years of experience 1st Choice specializes in hard sticks and difficult veins…read more You'll get a friendly and experienced phlebotomist. By choosing 1ST Choice Mobile Phlebotomy the benefits are.. *NO long waits at the lab *NO crowded waiting rooms *NO waiting/cost for transportation services *NO parking fees *NO traffic issues We are here to make lab work easy. We'll go to you, draw your labs, and deliver them to the lab of your choice. 1st Choice Mobile Phlebotomy provides a quick, easy, and majority of the time a PAINLESS experience.

I had the ease of scheduling my appointments from a text right on my phone. The staff is courteous…read moreand professional. After checking in at the front desk, I waited 10-15 minutes. A CT scan took about 5 mins, and an MRI with and without contrast took 20-25 mins. These same procedures at other facilities could take upwards of 40-45 minutes. Thankfully, at Strict, they have top-notch equipment and caring staff.

Kind staff Understanding of you are nervous or…read moreclaustrophobic They give you a mask and try to accommodate Private parking lot, look for the Carousel Horse on a pole Many other businesses here that share this busy lot and area Across street from Starbucks Many eateries and HEB if you need while you wait