This team is the absolute best! As a small business owner, I rely on competent, communicative…read morepartners to extend my team and our capabilities, and Doug and his team are always there to support us with the expertise and advice. Years later, I can't imagine our business without them. I wish every professional service company was like this firm.

They have a habit of "having a question" on your return, and it will lead to extending your taxes,…read morethen it takes forever to get it finalized....sometimes months later when all your info was submitted. If you dont mind being forced into extensions so you can wait inline after they take care of large customers, it isnt a big deal. They finish it eventually and i've only had one issue with IRS filing with them. Going thru it now, unfortunately...

I have now worked with Andrew Zuroff and his team for eight tax seasons (business and personal…read morereturns). I never thought I'd write this, but I actually look forward to tax season because Andrew is so knowledgeable, detail-oriented, and happy to answer all my tax-related questions. He's the best professional service provider I've ever worked with, by far. Whether you're looking for someone to help with your personal taxes, or you're running a business with employees, I'd recommend this CPA without hesitation.

The Zuroff CPA office did a great job with our filing our tax returns for 2020 under difficult…read morecircumstances. Their professionalism and thoroughness were impressive, with a low-key approach that made us feel comfortable.

This location is really convenient and also well stocked in terms of consultants. I made an…read moreappointment online and although I was surprised I didn't receive a reminder about my appointment, it was kept with no issues. My meeting with my tax consultant went on without a hitch. It was quick and easy. Other people who were coming in seemed to be regulars and had their taxes done at this location many a time before. There were a few unfortunate circumstances during my visit, including a surprise party for an outgoing manager and a system malfunction. They had me running to the ATM to pay my fees only to return to find the machine working. I understand these are probably rare events, but it would be nice to keep the partying and booze separate from the business side of things. Overall, a good experience, although likely a bit unique. Pros: Convenient, easy, well-priced, nice office, friendly staff. Cons: System seems to be fickle and they throw suprise parties during business hours during tax season.

Excellent caliber of personnel. Responsive, knowledgeable, efficient. The staff knows its business…read moreand responds quickly. They have expertise in a number of topics and can answer questions, complex ones, across a range of issues.

Worked well for a few years, until I got divorced an my single account became insignificant. Rather…read morethan calling me and letting me know that they no longer wanted to take care of my very modest account, they sent me an unsigned letter discharging me with the excuse that they needed to spend more time with their families... Then proceeded to send my account directly to another group. I do not recommend investing with this tackless firm

Poor customer service. They cared more about my husbands views and requests overall. Maybe it is…read morethe particular team we were dealing with, but it is a joint account and not treated as such - the advisors always deferred to my husband. Would not recommend and hope that through professional training that this sort of approach is addressed.

I had a Chase account since High School in New York but have been living in Boston for the last 11…read moreyears. I kept my account but it had been difficult with no Chase Bank in Boston - the only Chase hardware was a stand-alone ATM in Logan airport followed by a few ATMs off the Mass Pike starting a few years back. Stopped into this recently opened Chase Bank in Coolidge Corner and made MY FIRST EVER CHASE DEPOSIT IN BOSTON. Seamless interaction and extremely friendly staff. Clean and spacious location as well! If you can't tell, I am super excited that Chase officially has a presence in the Boston area!

This branch is understaffed. Multiple times I've been sitting with a banker and she has left me to…read morehelp another client with their transaction. I am currently sitting here waiting for her when this was supposed to be an 5 minute interaction is now 20 minutes. Out if all the banks I've baked with around the world, I've never heard this kill two birds with one stone method. This is egregious. There are many other reputable banks in Brookline well worth your time.

Robin is highly recommended for many reasons. She is thorough down to the last detail. She asks…read morequestions, finds answers, is easy to work with -- a true expert. She is a must.

I was in difficult situation…read more I live over 8,000 miles from my home state of Mass, and I needed the advice of a good estate attorney. I didn't know anyone back there that could point me in the right direction. I had no choice but to turn to Yelp to look for what I needed - and honestly, I wasn't sure what I needed or if anyone would actually help me. I picked Ms. Gorenberg because of the great reviews she had. I took a chance and shot her an email and she answered me quickly. Despite the time difference and the complexity of my circumstance, Ms. Gorenberg took the time to speak with me on the phone, answered my questions and gave me some suggestions. I faxed her what paperwork I had and she took the time to review and comment on it. In a matter of 3 days, I had everything I needed to understand and put to rest what had happened. Ms. Gorenberg was knowledgeable, efficient, resourceful and what was most important to me - KIND. I didn't know she did "complementary sessions" as the previous reviewer mentioned. I fully expected to pay for this professional's time and effort. In my opinion, Ms. Gorenberg went way beyond what I would have ever expected from a lawyer that I had no previous relationship to. I was not charged for her time or her skill. It truly blew me away. Understand that a professional person's time is money. I am a licensed professional myself and well know the day to day costs of running a successful business. The fact that here is a person willing to give away time to see if you and her are a good fit - that tells you a lot about her, her business philosophy and her personal integrity. I could not be more happy with what Ms. Gorenberg was willing to do for me. I hope my review in some small way helps her in return - and helps you to decide that this lawyer is right for you!

NOTE REVIEW IS STRICTLY ON CITIZENS ACCESS!!!…read more After years and years of sitting all my money in checking accounts and low interest savings accounts, I finally invested $$ into a CD (I had to finally sit my ass down and study about financial investments). I went with Citizens Access because they had one of the highest rates that I have seen at 2.5% for 12 months (I would never do a CD longer than 2 years but that's just me). There were a couple other banks that were slightly hire (2.55% for example), but I found the format of their website very user friendly and simple for my feeble mind. Why 3 stars? Well apparently a feeble person like me may have made the website. After investing I read the FAQ more thoroughly to see if I would get a physical CD. I saw that they don't do it (most online banks don't), but that they have something you can print out online in your account. I did that and nothing came up so I called up CA. Guy one the phone was nice and helpful enough to walk me through the website. The directions on the website are incorrect. It gives you directions for non CD accounts lol. Another complaint is they do not respond in a timely manner when you message them through their server (it has been over a week since I messaged them and still have no response). For an online bank communication is a huge must. If the rates weren't that good, I would have probably have gone to Discover where I've had 0 problems. In a little less than a year though, I should have a decent return to go on a vacation so I'm thinking about that :) Wish I learned how to invest earlier instead of letting my money just sit there.

My branch in Broadheadsville Pennsylvania has a bank manager that has hung up on me 3 times , have…read morefroze my debitcard again and again it's hard toget itback becauseif you're handicapped like Iam theydon't doanythingover thephone

It took 30 minutes to talk to a teller. They have 2 windows open in a very busy location.read more

Very slow service. I just waited over half an hour in line to get change for a $100. There was only…read moreone person a head of me! When customers have long transactions they should make an appointment.On my way out I suggested to two employees at the front desk that they should have a window for quick simple transactions. Then I thought why were their two employees at the front desk just saying hello and goodbye to people!