I appreciate Garrity's help on a complex matter, where they were able to get a home/auto rate lower…read morethan what I was even targeting! Thank you!

Not only is this the best insurance company I've ever dealt with, but I've had nothing but…read moretop-notch, professional service from Christine Gentes, a Personal Lines Account Manager in their Dedham office. She's thorough and detailed in all her work, always making sure she does everything she can on behalf of her customers. Can't recommend them--and her!--high enough. (They're now part of Relation Insurance Services, by the way.)

Stephen was extremely helpful in switching my home, auto, and umbrella to a new insurance company…read more He got us a fantastic rate that was way cheaper than what we were paying previously. He did all of the leg work with setting up the new insurance and cancelling the old one. He asked the right questions to get the rate as low as possible and told us what are good options vs costly less utilized ones. Super responsive via email, even writing to us on a Holiday. Made it so easy. Can't say enough positive things about the experience.

Came to notarize a document, was in an out in less than 10 min. Super easy, way better priced than…read moreUPS and convenient

Paula and her agents have offered me the most attentive, professional, and believe it or not -…read moreCARING service over the past 40 years. If you are like me, dreading dealing with the mega companies and their online bots and farmed out customer service agents whom you will never reach again, this gem of a business is a godsend.

Pella is the best insurance agency I have ever had. The staff are friendly and do all they can to…read moreaddress your needs. I use them for both home and auto-- they provide excellent service without delay. I have yet to have any negative experience with them. I highly recommend Pella Insurance.

As a first car owner and back than student I thought that signing up with a big insurance such as…read moreLiberty Mutual would be the safest as well as most affordable choice. Comes to find out after an accident my points of course influenced the annual deductible fee and as well as my monthly payments. A dear friend of mine referred me to Cohen and Miles and I will be forever grateful. Matt my insurance adjuster has not only offered me a better deal but has always been beyond helpful with any small or big request. I would highly recommend their service to anyone looking for a fair deal and someone who truly takes their time to assist you. Good luck and drive safe! Lati

Everytime I talk to Matt, I'm impressed how energetic, bluntly honest, on point, and fast this guy…read moreis. Whatever I ask him to do, the answer is always "I'll do it right now" - and he actually does! Many of the things he recommended me he uses himself or for his family members. Comparing prices with friends, I see that he got me awesome deals and perfect advice how to build and maintain my perfect insurance profile.

My insurance agent was bought out by Kaplansky so got them by default. Never received notice or…read morecontact from them that they were my new agent . Only found out when I called my insurance company. When I called it was the most impersonal call I have had with a person ever. When I told the person I did not like the system they hung up on me. There is no assigned agent to build a relationship with. Truly got the impression that they don't give a #$@!

The customer service from an Agent Theresa whom I was connected to when I called MAPFRE insurance…read moreto speak with my agent who is on vacation. I called to review my upcoming policy renewal. I was transferred to the above person. I inquired about my insurance policy increase. I was informed that people call all the time regarding the increase cost of their policies. The agent proceeded to talk to me as if she was upset. I inquired how they go about getting the new rates. The agent informed me that they have various ways. When I inquired if rates for customers who have not had accidents and vehicles that are garaged with low mileage are rated. She was very condescending and spoke to me as if I was a child. I asked her several times to please try to understand that I just wanted to know how and why my rate was approaching 3000 dollars. She was rude and informed me that her coworker was listening. She was terrible and at the end informed me that she would review my policy and call me back and hung up. Customer Service appears to be a thing of the past. My husband was in complete shock at this agents behavior. I tried to explain to the agent that I just wanted know how and why my rates went up to almost 3000. Be very careful when calling this company.

Joe and his crew have saved me a lot of money across auto, home owners, and flood insurances…read more Usually, in the insurance world that means less impressive coverage, but they got me the same caliber coverage at a better price. Joe says he can look at a number of insurance companies because he is not locked into one like many insurance agencies. Good crew, good product, good prices, good reputation. Double thumbs up.

I had a previous insurance agent that after moving to Brighton that place became too far away for…read moreme, so I gave these guys a try, transferred my policy to them, ever since they have been helpful, Bill the person that I dealt with the most, went the extra mile to register my boat, a tedious process that I didn't know much about When transferring my policy I was worried about coverage, the coverage still the same and I have been saving a couple of bucks every month I plan to work with them in the future as I usually change cars every other year together with members of my family. Over all good people that make the insurance simple to understand and helpful if you get into an accident

Eagle Trust has wonderful, hardworking people (who pick up the phone! promptly reply to email!) and…read moreI have trusted them to with my car insurance (and now condo insurance) for years. Thank you to Cindy for always taking the time to look up the best rates and sending over my policy while traveling (such a fast response). Highly recommend!!!

I have been working with Eagle Trust for the last 6 years, since I moved to the Boston area. Ivone…read morehas helped me numerous occasions change, renew, and update my auto and condo insurance policy. She consistently got me the lowest quotes compared to insurance giants like Progressive and Geico and even got me significantly lower rates than other agents in the area. I recently moved away from Boston and Ivone is still helping me with insurance for my rental property in Boston. Thank you, Ivone and Eagle Trust for all your support the last several years!

I made the switch years ago to Gorman Insurance because I was looking for more when it came to my…read moreagent. Everyone is always e greatly helpful and a pleasure to work with.

Supreme service- this location is by far the best insurance company that I have ever dealt…read morewith-they always go above and beyond to ensure that my requests and preferences are tended to. Prompt follow up- regardless of how busy this location may be, I can always count on a quick and accurate turnaround for any requested information or inquiries. Resourceful - one of my favorite things about Gorman Insurance is there ability to compare prices and options of several different insurance companies, match them with what best suits the customers needs. I would highly recommend this agency and I will continue to recommend my friends and family to try them out!

I am writing to highly recommend Patnode Insurance Agency Inc. for outstanding customer service…read more When transferring my daughter's vehicle title to Massachusetts, the staff at Patnode went above and beyond to help. Everyone I spoke with was extremely knowledgeable and caring. They took the time to understand my needs and answer all questions thoroughly. The representative I initially worked with ensured a smooth transition. But any time I followed up with additional questions, another representative was also able to jump in and provide assistance. It was clear Patnode's priority is making each customer feel supported. From start to finish, the attentive service I received through multiple staff members is what really stood out. Paperwork was seamless thanks to their guidance. Small issues were addressed promptly so as not to delay the process. Patnode's friendly, solution-oriented team clearly works hard to deliver a consistently excellent experience. I would highly recommend them to anyone needing insurance or title assistance. Their customer service is exemplary. Sincerely, Angela L.

I have used Patnode for many types of insurance policies for the last 10 years or so. This is what…read morean insurance agency should be - service-oriented and able to answer your questions when you call. As an extra-added bonus, they are a family-owned local business, which is the kind we all need to try to support as much as possible. Give them a try. You will not be disappointed. And...great location if you need to do errands or have breakfast or lunch!!

Lori Narinian is a treasure…read more The counsel she gave me on my auto coverage anticipated the worst of circumstances. I followed it even though one never expects the worst to happen. In my case it did happen--years later, I was involved in a bad accident. Lori's good advice ensured I had the coverage I needed to get through the expenses associated with the accident. She is a trusted advisor! Recommend with 6 stars!

Lorri always takes her time to understand my issues, help me shop around for the best auto…read moreinsurance deals (great for my student budget), find all sorts of checkboxes that help me save, takes my calls (or calls me back if she's busy - and I imagine an awesome person like her would be since everyone would want to request her services). I highly recommend her Insurance Agency without reservations. Edwin.