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    James Associates

    4.1 (26 reviews)

    Services - James Associates

    Accountants

    Audit and conflict resolution support

    Current year tax preparation and filing

    James Associates Photos

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    10 months ago

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    1 year ago

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    6 years ago

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    5 years ago

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    11 years ago

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    16 years ago

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    18 years ago

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    17 years ago

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    15 years ago

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    12 years ago

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    15 years ago

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    7 years ago

    Great business to associate with, have a family atmosphere, served my company for over 16 years.

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    8 years ago

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    15 years ago

    Rich is terrific to work with-- I find tax time's a lot less stressful since I've started coming here. Highly recommended!!

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    10 years ago

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    10 years ago

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    14 years ago

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    9 years ago

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    14 years ago

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    12 years ago

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    9 years ago

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    15 years ago

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    13 years ago

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    12 years ago

    The best. This is my fortieth year and never been disappointed. The consummate professional with a human touch and a Somerville guy to boot!

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    13 years ago

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    11 years ago

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    Ask the Community - James Associates

    Review Highlights - James Associates

    Rich James has been doing my taxes for a few years and has helped me through some complicated returns.

    Mentioned in 9 reviews

    Read more highlights

    Medford Tax Experts

    Medford Tax Experts

    4.6
    (11 reviews)

    Be aware that Medford Tax does not accept clients who will be filing an extension…read more I was an existing client of Medford Tax from the prior year, and while John had made a bunch of careless errors on my tax forms last year that I had to personally spend time to correct, I decided to give them another chance. When I called in again this year, I reminded them of my situation about my forms, moving states, and that I needed to file for an extension due to a K-1 that comes in later in the year. They were ok with all that and I was sent a login link to the Medford Tax portal to submit documents for my taxes. After I reminded them that I was planning to file for an extension, they reconsidered and I was told that I'm "no longer a good fit" since they don't want to help people with extensions as they said it was like "preparing the same taxes twice". I understand that they may not like it when people file for extensions, but it is an extremely common practice with personal taxes that they should be accustomed to. I was surprised to be given this treatment and refused their services just because I am filing for an extension. Please be aware that Medford Tax does not treat returning clients well and are not very thorough when preparing taxes.

    I am so lucky to have met Akan at Medford Tax. He helped in filing my mom's complicated back taxes,…read morewhich she hadn't done in several years. Akan is knowledgeable, thorough, and was supportive during the whole process, which would have been much more stressful without his assistance. I recommend Akan to everyone. As others have said, I look forward to working with both Akan and John at Medford Tax again, and to paying more taxes.

    Costello John Tax Associates

    Costello John Tax Associates

    3.4
    (5 reviews)

    TLDR: Unresponsive, not accurate, rude, and would have cost us thousands…read more This was the worst tax experience of my life. John was very short via email if he replied at all. In addition: 1) He made an error on our HSA contributions that only we found. When pointed out all he did was send an updated return and no acknowledgement. 2) He did not enter the cost basis correctly on Employee Stock Transactions and if we did not point it out it would have cost us thousands of extra $ in taxes. No apology or explanation just updated the return. 3) He never confirmed when the return was filed. While we were out of the country on April 15th he would not respond to emails. When we finally got a hold of him on the phone he said he receives too many emails to reply and this is how he does business. I would not use him unless you have a very simple return and trust that it is right without combing through many pages of returns with no help from John.

    John Costello has been preparing my tax returns for too many years to mention …read more Around June 20, 2021, I received a letter from the IRS stating that they needed more information to process the return. The listed what they needed: a copy of pages 1 and 2 of my return, amounts and dates of all estimated tax payments made for 2020, any documents verifying income and withholding. John faxed the information to them. He said the problem was "identity". The IRS wanted to make certain I am really me! I thought it was strange why they requested estimated tax payment and income and withholding information if they thought it was an "Identity" problem. However, I didn't question John. He said I would just have go wait until they mailed me my refund. As the months went on I kept thinking why did the IRS want estimated tax payment information. On January 13, 2022, I called John and said I was still waiting for my check and that I haven't heard from the IRS since June. I asked him if he could do anything to help me. He shouted, "no, I won't do anything to help you." His shouting upset me more than what he said. So, I made an appointment with another tax preparer for January 18, 2022. The new tax preparer looked over my 2020 tax return and the letter I received from the IRS, and he stated and should me the mistake that john Costello made. I left the office of the new tax preparer, and went to John Costello's office. I pointed out the mistake that he made. He entered my Federal tax payments on the wrong line, and he omitted my estimated tax amount. He tried to say that I did not give him the estimated tax payment information, which is a blatant lie, and i told him so. In June 2021, when I showed John the letter from the IRS, he knew that he made a mistake, and, if he didn't know, he should have examined the return that he prepared. John Costello didn't have the ethics or courage to admit to me that he made a mistake. Tax preparers are each given a phone number from the IRS, so the tax preparer can reach them. John denied this! If he had admitted to me, in June 2021 when I should him the letter, that he had made a mistake, I would not be typing this letter!

    James Associates - accountants - Updated June 2026

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