Beautiful hats and a wonderful owner. This is one of the shops that makes Oregon City a charming…read moreplace to shop.

Love this cute shop! The proprietress was very warm, engaging and helpful. I Left with 2 everyday…read morehats, perfect for those bad hair days!

Rodney is a dishonest man. Took 500 dollar deposit from me 02/04/2025 for a hat to be made. After…read more2 weeks never received a receipt or anything via email. Called Rodney and asked when are you going to start the hat and where's my receipt? He said I don't know when and never answered the question about the receipt. Which kind of makes it obvious that he was never going to make the hat or refund my money ever! So, I said 2 weeks? 3 weeks? 2 months? 6 months? He said I don't know when. I don't want to make any promises. I then said well give me around about time and he said I can't do that. So I said, Rodney, what am I suppose to do??? Just let my 500 dollars float for years and you never give me a date? He never started the hat. He still hasn't started the hat. He never emailed me a transaction receipt with the particulars of how the hat was to be made. I told Rodney that since he had not started the hat that am cancelling the hat and would like a refund. He refused. Now I am disputing it with my credit card company. Call any legitimate hat maker and they all say the same thing. They say, if we haven't started your hat and you cancel the hat, then we will refund all of your money. I f however we have started the hat there will be no refund. Plain and simple and the way it should be, Rodney is a liar and a thief and he is a disgusting human being! I will be leaving this review on every venue that I can. I am 65 and I already bought 1 hat from him and this is how he acts and treats people. Just flat out dishonest!!!!!!!!!!! Transaction date Card number Merchant Status Disputed Amount $500.00 Action 2/4/2025 (...9038) NORTH VALLEY HAT COMPANY Under merchant review

Rodney did a great job on my Dad's 5x Beaver Resistol cowboy hat from the mid seventies. He did a…read morebasic renovation on it for a very reasonable price and brought it back to life! Also his custom hats are some of the best I've ever seen. He is truly a master of his craft. Can't wait till he's done with my custom hat.

I really enjoy hat shops. The sales man we encountered on our two visits made our visit really…read morefun. He was so helpful and informed about hats. He was such low pressure that we were able to relax and have fun. The costs are but a fraction of what I was used to paying in San Francisco. I settled on a great, packable straw hat from Italy that I know is a keeper. My son found a great cap and is happy.

This the THE place to get the perfect hat for any occassion! Fit, style, huge selection and GREAT…read morebuying experience with the owner who is an absolute lifelong expert with hats. Don't buy crap online! Get a hat that you'll feel amazing in & spend your hard earned money at a quality local business!

When in need of a good, sturdy "Panama" hat, this is the place to go. I visited their old location…read morein August 2025 and the current location in May 2026. Picked up a "Panama" each time! (The two I got are slightly different in style/color.)

Great selection and service finding derby hats for my husband and I! Great shop and reasonable…read moreprices!

I fell in love with these hats at a local retailer and always said I had to find the store where…read morethe magic happened. No joke, one day I had a business lunch down the street and was looking for parking and found a spot right outside Flipside. I stopped in and fell even more in love. Kori was awesome and so kind. She showed me all different styles, and some new fabrics they just got and then she helped me customize my flower for a hat I had to have (loving my mustard colored flower)! I absolutely adore this store and the owners, and cannot wait to return. If you're looking for a fun, quality and totally comfortable hat (I don't get a headache with Flipside hats like I do with every other hat I've tried) you need to venture in and check it out!!!

Here are some of the reasons I loved this shop (and you will too!)…read more- The hats are really creative, cute & comfortable. - They sew the hats right here behind the retail displays - A hat for everyone. Even my non-hat-wearing husband found a hat he likes & wears! - Recycled and repurposed fabrics -yes! - Care in workmanship. The plaid in my Pendleton wool hat all lined up from seam to seam that's no accident (mom always said that was a sign of quality-she'd approve! - Kevin was super helpful & friendly. Great advice & assistance! Get here and find your own reasons to love it!

Difficult to find the place and it was closed, wasted 30 mile drive. Looked like the place was…read moreabandoned.

Historically, I've been pretty careful about ordering hats online because I like to try them on…read morebefore buying. I came across Penman Hats while looking to replace a well-worn much beloved fedora that was unfortunately lost. Intrigued by the idea that all of the hats offered are made by hand, by the owner himself, and the fact that many well known folks wear his creations, I went ahead and ordered a whisky colored beaver felt with an iron colored vintage ribbon. Not long after, I received the package and when I opened it I was as pleased as I could possibly have been. Besides the hat itself being a work of art, every detail of the packaging was a delight. The hat came carefully wrapped in a plastic outer bag to protect it in transit. It had been placed in a very high quality hatbox with a gold embossed logo closed with a with silk cord. Inside the box were tags that could be filled out and kept in the hat in case it was lost (wish I had this for the one I was replacing), an enamel lapel pin that found it's way to my lucky backpack and of course the hat itself. The hat was flawless. It has a 5 point bash, and is carefully stitched all around. The interior is silk lined, and has a leather inner sweatband meticulously hand stitched on. Most importantly, the fit was exactly as measured. I highly recommend following the instructions that the company has online for finding your correct size; they don't use generic sizes like M-L-XL and the hats are all the better for it. If you're looking for a quality hat, made by a master hatter using old-world craftsmanship, you can't go wrong ordering one of these hats.

I ordered the standard-sized backpack in blue. I was skeptical about ordering one, but the ads on…read moreFB wore me down. I am so glad! This is a really well thought out bag. It's so easy to pack due to the frame that keeps it open. I loaded 3 compression packing bags, my iPad, and still had room for more! And, it's not over-sized! The front clasp is appreciated to keep it in place. The color is exactly as depicted in the Portland Gear website. Generous lower front pouch too. Love this backpack!

Online clothing puchase advice:…read more I own several Portland Gear bags, but use caution when purchasing their clothing online. Think about trying to find it in the store to try it on. They are not friendly about returns. I'm sure it makes sense on the accounting side, but between shipping and returning 2 t-shirts, I'm almost $20 out-of-pocket. I rushed things and didn't take the time to go into the store because I was leaving for a trip. But they didn't ship in time for the trip and when I got back and tried them on the t-shirts were cut in a way that almost looked like mock turtlenecks. I guess the 80s are back. So leaving this here for others in case they think Portland Gear uses the same ecommerce return policies as others. If you don't like your purchase, be prepared to recoup only some of your cost.