Rude people working there. Took a home video of my wife trying on hats and was confronted by the…read morewoman working there not to "film the whole store". We decided we would rather spend our money elsewhere and left. Will not be going back.

Kenny, Thanks for…read moreall your help today with my husbands vintage Stetson. I hate y'all are waiting on a shipment and didn't have his size, I would have loved to have bought that chocolate one for him today from you. Again- your customer service was the best we've had in years! Cowboy Way is incredibly fortunate to have you and Ken as a part of their team!

Most importantly, this business DOES NOT stand behind the DEFECTIVE products it sells. Bought my…read morehusband this wallet, when we got back to the house he went to put his stuff in it and to his dissatisfaction saw it was ALREADY coming apart. Back we went to return it amd the VERY RUDE woman behind the counter informed us only exchanges allowed. Ok, so... twice the original price later we left. No apologies no anything other than you owe us more money. I think they're banking on the fact that most of us are tourist. So screw the tourist in pigeon Forge by the outback leather company on Parkway Drive. Shame on you! To the woman behind the counter, if you can read, try, ' how to Win friends and influence people'

I was asked by the employee for my ID because I purchased a $20 wallet but then the person after me…read morewho was white didn't get asked. Super disrespectful and disappointing, definitely won't be coming back especially since the wallet tore already and it's been hours. Cheap and racist.

Always a treat to visit! My grandchildren love visiting and seeing new items each year. Something…read morefor all ages! Goodies never disappoint!

Large selection of clothing, hats and boots. Custom cowboy hat shaping by Savannah was incredible!…read moreSavannah has a great style sense and can magically transform a cowboy hat. Service with a smile, that just adds value to the experience!

What a great place! The staff was incredibly helpful and knowledgeable. My wife had been searching…read morefor the perfect pair of boots for quite some time but always struggled to find the right fit. The gentleman on the second floor went above and beyond to assist us--he was attentive, patient, and really knew his stuff. I regret not catching his name, but he mentioned hiking the Appalachian Trail, which made the experience even more memorable. Thanks to him, my wife finally found the perfect pair. We would highly recommend visiting this shop!

What a great experience I had here! The shop owner was so so kind and helpful. She was so ready to…read morehelp us find the perfect product for what we were looking for. Not overpriced! Definitely recommend checking this sweet shop out.

The Veteran's Store…read more Gifts for Veterans and those who love them - Always visit. All services are available. Great for flags,

Nice older guy running it. The smaller section near the main road is minded by a lady who seems not…read morethrilled to answer questions. Stock is pretty vast. Older fella was super helpful. Thanks!

Great I need cell service and the selection is overwhelming and it's a great value. Y'all need to…read morecheck it out.

While on vacation I tagged along with friends who wanted to visit the Boot Factory Outlet store. I…read morehad no desire to purchase boots whats so ever. However, one I entered the store I quickly had a change of mind. The customer service was great, large selection of boots and style and quality is great! They have this special of Buy 1 get 2 Free... you pay for the highest price pair. Needless

Are there indentured gnome cobblers in the back???…read more That was how I thought they were able to provide the deals that they have. But a lovely salesperson (Emma Jean) cleared up my theory. There are so many boots. It looks like a Taylor Sheridan audition call. Looking for 8.5 W woman's with Vibram soles and orange stitching? 2d shelf , halfway down the row. With a little patience, you can most assuredly find what you're looking for. We paid $300 (+ or -) for 3 pairs. Two pair were steel toed work boots. And felt guilty that we were stealing them (we were not).

The plenty of boots to choose from , and there's so many cute options !…read more You have everything for the whole family , there's so many options for woman from booties to long boots . The sale they had was great buy a pair boots and two free , and deal you can't beat! Staff was friendly and make sure we knew everything that was available.

Prices rising quite a bit, but have many sale areas in back of shop…read more Unique items, clothing, jewelry.

I stumbled upon Earthbound Trading Company while exploring The Island of Pigeon Forge. The entrance…read morecalled to me, I like what I like and they had a lot of it! Earthbound is kind of a modern granola hippie witchy shop. Some things are affordable, most things aren't. I bought a few bottles of essential oil but after browsing the clothing and getting sticker shock, I decided to stop looking around. The oils and incense are very reasonably priced. However, if you're wanting a Baja hoodie (you know the other name), you're looking at spending over $80 on one here. The store is nice and there's a lot to see. However, some things are just way overpriced.