Are there indentured gnome cobblers in the back??? That was how I thought they were able to provide the deals that they have. But a lovely salesperson (Emma Jean) cleared up my theory. There are so many boots. It looks like a Taylor Sheridan audition call. Looking for 8.5 W woman's with Vibram soles and orange stitching? 2d shelf , halfway down the row. With a little patience, you can most assuredly find what you're looking for. We paid $300 (+ or -) for 3 pairs. Two pair were steel toed work boots. And felt guilty that we were stealing them (we were not). read more

The plenty of boots to choose from , and there's so many cute options ! You have everything for the whole family , there's so many options for woman from booties to long boots . The sale they had was great buy a pair boots and two free , and deal you can't beat! Staff was friendly and make sure we knew everything that was available. read more

Boot Factory Outlet - Leather Goods Near Me - Pigeon Forge, Tennessee

It was our third trip to TN and we finally decided to do it! Yes, we bought some cowboy boots. They have a sale that is buy one, get two free. I thought at first, what would the quality be if they were this cheap?! So we checked them out on a whim and were super impressed. Beautiful natural leather, amazing stitching and so many sizes!! Two young ladies assisted us and gave us all the ins and out of buying, sizing and wearing a pair of these amazing footwear. Would definitely recommend!!! read more

Boot Factory Outlet - Cowboy boots (women's) - Leather Goods Near Me - Pigeon Forge, Tennessee

Good boot. Tim was great. Ask Tim for jokes. He is very nice. I recommend. Buy one pair boot get two pair boot free.

Great customer service and they have some awesome deals on their boots. We will definitely be coming back here again.

Jocelyn was so wonderful in helping me find my perfect boots!! I was hooked in the Harley boots until I found these! This girl says she wears her boots absolutely everywhere and no matter what she wears. At an awesome sale of buy one get two, I couldn't refuse. I ended up with three pair all my own. 3 pair for under $300, I should be set for awhile! Thank you Jocelyn!!! read more

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Love the deals here and every single time I'm in town I find my way here, I will always. The staff never disappoints

If you don't want boots, don't go in because you will walk out with new boots! We saw one family with boots for everyone, a total of 15 pairs. We walked out with only three pairs! There is a variety of boots and hiking boots available. Quality and bargain are their game. They sell a large volume of boots, which enables them to keep the price down. The more you buy, the cheaper they become! read more

Stopped in here in hopes to purchase new boots for myself. I tried on various boots but found the one that I liked, they didnt have it in my size. This is a great place to visit if you want to see a wide variety of boots as you have a huge selection to choose from. I am just a little picky on what boots I want, but this is definitely a place to check out! read more

Had excellent service, the variety of boots were good and prices with the buy one get two made for a unique shopping experience. read more

Boot Factory Outlet - Leather Goods Near Me - Pigeon Forge, Tennessee

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This was our third visit. On this trip we were looking for some new boots for our sixteen year old grandson. The employee are always friendly and helpful with locating the right style and fit. We got him two pairs ( one pair of Tony Lamas, one pair of Twisted X, and my wife got her another pair. The buy one and get two free is great. read more

I went to the Sevierville TN location hoping to score some awesome boots. They have a LOT of boots but I ultimately walked out empty handed. I saw some marks on them that made me think maybe they were seconds. I really wanted some name brand boots but that is not what they sell there. Overall, lots of selection and if you buy three pair they're a good deal. read more

Boot Factory Outlet - Lots to choose from! - Leather Goods Near Me - Pigeon Forge, Tennessee

No one is here to find out how good the parking is or how clean the store is. Everyone wants to know how you get 2 pairs of boots free. The catch is the price. You pay the highest price and the second 2 are free. A pair of boots for my 4 year old was $119 so 3 pairs cost $119+ tax. Mens adult boots ran close to $500. 3 pairs of kids boots worked out where I felt ok with the price but I sure don't want to pay $500+ for boots. read more

Incredibly helpful staff, quality products, very clean store, and well stocked. Yes, I bought three pairs. And I'm thrilled! read more

Boot Factory Outlet - My new boots - Leather Goods Near Me - Pigeon Forge, Tennessee

The BEST boot buying experience ever!!! This was my first time purchasing boots. So, I had no idea what to expect. I am so glad to have found this location for my first experience. Ariel was incredibly knowledgeable and personable. She ensured that my 13 1/2 sized feet found the best fit even though 1/2 sizes aren't an option. Ariel explained how the boot should feel, what to expect, and what to look for. I highly recommend this location because of Ariel. She would be an asset anywhere, but she is especially good at what she does. Great experience!!! Thanks Ariel. YOU are truly the BEST ever!!! I appreciate your input, your time and your efforts. read more

Vacationed in TN and decided to stop in after seeing the sign that said Buy 1 Get 2 Free. I walked in with my husband who I lost immediately as he made a B line for the men's boots. I lingered in the women's section for a bit not liking anything. I'm from Florida and can't see the logic in buying a pair of cowboy boots for 90+ degree weather. Candace asked if she could help and I explained that I'm just browsing because nothing in this store is for me. She asked if I would rather see hiking boots. Hmm... sure, that's much more practical for home and vacation trips. She helped me find a cute pair of Harley Davidson hiking boots with deep grooves to prevent slipping. They fit perfect and hubby was thrilled with our finds. I ended up using my new hiking boots that next day for the Smokey Mountains then a short hike through our property in Mid TN. Thanks Candace! read more

Boot Factory Outlet - Boots! Boots! Boots! - Leather Goods Near Me - Pigeon Forge, Tennessee

A good experience all around. Lots of variety, friendly staff and very fair prices. All in all, no complaints whatsoever.

Not for me but still offers huge appeal here for all ye country people needing them boots for walkin, massive and decently organized selection of mainly western styles, fantastic animal hide options, some factory worker footwear, and a smattering of outdoor sole wrappings. Staff is wonderful, helpful, and polite. I noticed an odd lack of variety, nothing like Uggs, fur covered, snow styles, proper dressy duds, limited to mostly browns here which despite my attempts felt awkward, unwieldy, very uncomfortable even at the upper end price point. Oh well. Ticked all the right boxes for a friend who loaded up on three pairs all for himself! Can recommend as the easy option for those going for the traditional rodeo wear, bundle the but one get two pairs free with a friend or two and that'll be some value too! read more

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It's not a gimmick- you actually get two boots for free. They can do this bc the boots are super expensive. We stayed for about 45 minutes and had a great time trying on all sorts of boots. I got 3 pairs for under $300 total. read more

We stop to shop for the family at least twice a year in Pigeon Forge and have been EXTREMELY disappointed our last two trips. The staff is still incredible however your stores have had NO BOY's boots in stock. Size 2, 2 1/2 or 3. We were told to check the Sevierville store or come back the next day after a truck was unloaded but on both occasions only Pink Girls boots were in the store. We hope the stores are fully stocked on our future visits. We love the boots! read more

This is strictly a review about how unprofessional the staff were at this location. I went in with the intent to buy boots for my whole family. Upon walking in you are greeted by staff who seemed friendly but they were everywhere. A lot of staff which is amazing.. so I started browsing and then I overheard the staff commenting about "northerners" who call the store. They went on and on about the problem callers and customers. I get customer service is hard and people ask stupid questions, but seriously?! You are complaining about people while guests were in earshot? Contrary to the belief this northerner will not drop a cent at this store given its rudeness. You never know who is listening to conversations and it's just plain rude. Ps Rochester is a city of 210,000 people.. you never know how many are down here when it's our February break from schools. read more

Very nice boots!! Looked one pair up online that I purchased and they were priced $219.00. I paid $239.00 for 3 pair so definitely worth the stop while we were on vacation! read more

We had a wonderful experience, everyone was very helpful and attentive. We were all very pleased with our boot selection. I will definitely come back again. read more

Boot Factory Outlet - Love my new American flag country western boots - Leather Goods Near Me - Pigeon Forge, Tennessee

The service was great, they helped me pick the boot that fit my fit exactly. The selection was very large and there were tons of different styles and colors of boots. The value just speaks for its self, buy one get two. read more

TWO boots for the price of ONE!? how can you beat that !? My Friends and I were traveling from Michigan and decided to pop in. The staff was amazing, friendly and helped us choose three boot styles, no matter how long it took us read more

Boot Factory Outlet - Leather Goods Near Me - Pigeon Forge, Tennessee

I was able to find something I wanted very quickly and the customer service they provided was superb!! Despite how busy they were when my family and I got there. They were so attentive and remembered every detail I shared with them even when they stepped away to help another customer and come back. Amazing store. I would recommend. The prices were fair and understanding of the boots quality read more

Super nice and great deals! If you are looking for high quality leather boots and you have a friend that is too, this is the place to go!

Cody was awesome! He helped us look for boots and offered many boots that he wears himself.

I'm a "you get what you pay for" kind of guy. However this place defies that logic. Their work and hiking boots ended up being a better deal for us than the cowboy boots. As you would expect there is a wide range of non-brand name boots which we stayed away from. There are plenty of other brands like Justin, Rocky, Wolverine, and Tony Lamas. You pay for the most expensive pair you buy, but sure as heck the other two pairs are free as long as they are of equal or lesser value. The place was packed and they had plenty of sales associates to help us out. At the end of the day we got 6 pairs of brand name hiking/work boots for $64 a piece. This is NOT a gimic. The price on amazon for these boots were over $120 a pair. read more

Boot Factory Outlet - We got 5 pairs of JUSTIN boots and a pair of Georgia boots for $58 a pair! - Leather Goods Near Me - Pigeon Forge, Tennessee

Totally legit! Really is Buy 1 Get 2 free! You pay the price of the highest pair of boots. They sell cowboy boots, Harley boots, and a couple other styles in mens, womens and kids. Helpful staff and large selection. Ask for your size in back if not on floor. Also have a deal on the 4th pair= 1/3 the price of highest pair. AND you have 24hrs to come back in and buy the 4th pair! They can also split your tender any way you need to. I split mine 2/3 and 1/3 for the b1g2 deal. read more

Boot Factory Outlet - Large selection - Leather Goods Near Me - Pigeon Forge, Tennessee

The staff are very accommodating and so welcoming. My wife and I both purchased boots and absolutely live them!

My daughter wanted boots so we had shopped a few places in gatlinburg and pigeon forge. On our last day as we were headed off to the airport we saw it and stopped in. Huge selection Nice friendly staff And we left with 3 pairs of boots for $320!! If you want boots this is where you want to go. read more

Got boots for the whole family! After buying the one and getting two free, we received a third pair at an amazing discounted price. All of us love our boots and had a great experience with the staff. The staff was extremely helpful finding my fiancé and oldest daughter boots that they loved. read more

This place is great ! It's pretty hard to screw up this deal! Just get three similarly priced boots and you win! The " house brands" are on par with many very good name brands, and are certainly made as well, if you need the label then I guess that's a problem for you, but if you know how to tell a good boot, you will find them here . The low priced ones aren't great, the high priced ones are very nice. Bring two friends!! We each spent $140 and each got a pair of $400 boots!! Matt read more

Boot Factory Outlet - Leather Goods Near Me - Pigeon Forge, Tennessee

Great deal. Holly and Jason where so patient and helpful. Especially considering the amount of traffic in this store. We found three pairs of high quality boots (one for me and two for my wife) for under $400. Will definitely come back next time in Tennessee. read more

I would give this place a 0/5 I would. They are selling off brand boots for the price of high end boots and although they get people with the buy 1 get 3 free, you really pay for all of them since the prices are so jacked. This was a ploy to get city people to buy expensive boots not knowing they're terrible quality but promoting them as such. read more

I have been wearing boots my whole life and I still do nearly everyday for work and pleasure, and I'm now almost 74. I have worn NOCONA, Dan Post, Tony Lama, Lucchese, Texas, and a host of others. When I first saw the store in Pidgeon Forge, I thoughth it was an advertising mistake... Boy was I wrong. I left with 6 pair, including 2 for my Grandchildren and 1 for my wife. I have since made a special trip while in South Georgia to the Lake city FL store for 3 additional pair. My fit is always just right as is the price. I have only worn out one of the 6 pair I got for myself and my first pairs were purchased over 5 years ago. As for the helpful staff, the PF Staff were very helpful and courteous and after a very nice conversation with the lake city staff, the manager sent me next door to the adjaent restruant and told them the coffee for this retired "Jarhead" was on him. If I live long enough to need more bootsd, I'll make a special trip to one of these stores. read more

We were there on New Years Eve, we were helped by a gentleman named Matt who was awesome. Got 3 beautiful pairs of boots that will make all my friends in Michigan jealous. read more

I went in for the buy 1 pair get 2 free and had little hope I'd actually find something since I have big calves. Well, they have regular or wide in each side so it was perfect. I left with 6 pairs of boots. Quality is top notch, and they have so much variety. Customer service was just amazing too, so attentive and so nice. Would highly recommend this store!! read more

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Let's be honest, they get you in the door with promises of Justin, Wolverine, Ariat, other name brands but 99% of what they have are house brands which you shouldn't trust for daily use. I have a hard time paying $400 for the first pair of boots which I don't recognize and given only adequate ratings. If you want three pairs of cheap boots this is your place. read more