Do not use this service. I hired her to clean my elderly parents mobile home in Sacramento CA. She said she, her sister and mom would come deep clean. They needed it because we stopped service because of Covid. She could not come so she sent sister and mom. Charged us $360 00 these are pictures after they were there. I tried to reason with here and I asked her for 1/2 refund. She would not respond!! That is alot of money to seniors on a fixed income!!!! read more

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My situation is a bit unique however the request was FAR from difficult. I was moving into a new home and, as most people would like, wanted the place cleaned. All I requested was to have all the cabinets/cupboards (kitchen, two baths and a linen closet) wiped out, the faces cleaned, baths/shower cleaned and the floors done. Mind you, the house is empty.... she wanted $200 and agreed on $150 CASH ONLY! She also requested I provide paper towels, magic eraser, vinegar, and sponges. She showed up with two other men. I went through the house, pointed out the cabinets and such then I ran an errand. I came back an hour and 15 minutes later. As I was coming in she was packing up. I looked quickly over the top drawers in the kitchen, a couple shelves and a bathroom shelf, gave her the cash and she's gone. Once I actually started unpacking I noticed that most of the cabinet facing were not wiped (dirt on every edge), some of the cabinets were not wiped out (see my picture of Medicine cabinet shelves) and the shower wasn't cleaned. Bottom line: hover over her or use someone else!!! $150 for a half effort job that wasn't even completed properly. I'd never use her again... if you can't clean an empty house, I'd hate to see her idea of clean in a house with personal items she has to work around. Update 11/16/13: I had this cleaning performed on Friday 11/8/13 and spent the following weekend moving into my house so either she can't add or she's a liar as TODAY is 8 days from service. I came to meet her in the morning of 11/8 and needed to be at work. I looked VERY quickly at a couple things, paid her (no tip because I thought it was a very easy job and $150 was a high price as it was), then PAID the guy with her an extra $20 to help me unload a cargo van that was 1/3 full. The next day when I had the movers and five of my friends there, as we tried to unpack we noticed how bad of a job she did. I'm a CPA and ethics is a big thing to me. If I could give her 0 stars I would now just because of the lies!!! I mentioned nothing about trust before but now I wouldn't let her my house. Hopefully her discrediting statement speaks volumes for her quality of work and lack of honesty. Update 11/23/13: See updated photo of bribe AND evidence that the work occurred on the 8th. read more

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After only 2 hours she tells me she is almost done and I was shocked. We went into the bathroom and she tried to tell me that the walls and ceiling were not part of the room. She had not done any work in the shower over the plastic tub line. This was the primary reason I had called her to remove mildew from bathroom tiles. Eventually, she grudgingly went back in and finished cleaning the shower area then told me she was done. I should have done a more thorough inspection. When my wife got home she noticed spider webs on the bathroom light fixture that wasn't touched, fingerprints on the light switches that were never wiped down, dust on bathroom shelves, a very dirty shower rod that was not wiped. We texted her letting her know our disappointment and give her a chance to make it right and she responded "You pay for basic cleaning no Deep cleaning..!! I do the better in your home the conditions no good.. thanks.. Deep cleaning $375 all details..!!" She did do a decent job removing most of the mildew from the bathrooms but for what she charged we expected a lot more. There was never any discussion of basic cleaning or deep cleaning before she arrived. We paid a lot of money for a little bit of work. When my wife returned I was hoping for a "Wow" and what I got was a "You paid how much for this?" read more

We used Lidia for 3 years - Jan 2010 - Dec 2012 - to clean our 4-bedroom house in the Pocket area. We were extremely happy with her services and only stopped because we moved out of state last month. Lidia was always prompt and rarely/never had to reschedule (we used another independent house cleaner once who was always having one "family emergency" or another). She also was very flexible with her schedule; many cleaning services only offer once a month or once every 2 weeks services so they can arrange your house with other houses in a regular rotation. We wanted once every 3 weeks since we don't have kids or pets and are pretty clean so every other week was too much. She was very willing to do that - something we weren't able to find in our new city, where we're now paying for someone to come every other week, which we don't really need. She was also happy to reschedule if we were going to be out of town for a couple of weeks and wanted to push the regular cleaning back a week. Lidia was very thorough with the cleaning. She did a great job on the hardwood floors, all of our wooden blinds, our gym equipment and all the nooks and crannies that some cleaners miss. We always felt like we were getting our money's worth or better; her prices are very fair compared to others we interviewed before hiring her. If we had a special request, we left a note and she always took care of it. Most importantly, we felt safe giving her our alarm code and house key. She is bonded and insured (I would never use anyone who wasn't) and she's just a genuinely nice, reliable, honest person. We did not lock up all of our personal financial information before each cleaning (too much of a hassle), and obviously in 3 years, we never had a problem. Something to consider when letting a stranger into your house when you're gone. We also used Lidia for our move-out cleanings, both when we moved out of our rental apartment in Jan 2010 and out of the house in Dec 2012. She did an amazing job both times; needless to say, we got our cleaning deposit back on the apartment ;) read more

I called lidia for a same day move out clean and she was at my house in less than 30min and did a great job. She was thorough and very reasonably priced, especially considering the last minute notice. She used her own supplies for a small additional charge, so i didn't need to provide anything. I will definitely call get again. read more

I was in need of a move-out clean on very short notice, right before the holidays. Lidia responded right away with a very reasonable estimate. I was so impressed with her services. She was early and even beat me to the house! Lidia is very friendly, and very fast. She did a great job and was done quickly. I intend on using her services on a regular basis. Thank you, Lidia! read more

Service was prompt, definitely a reliable cleaning company.

The cleaning was just average for the price I paid. She charged extra for cleaning below the stove top. She also charged extra 20$ for using her supplies which is mostly vinegar based. She also did not throw the trash after the cleaning. Only on insisting did she rough swept the patio. The reason I am disappointed is because for a lower price I got a far better professional service. read more

Just had my home cleaned and was very happy with the work! Smells great and the job was completed quickly and efficiently. Lidia was really easy to work with and communicate with. She replied to my phone call and text messages instantly and even sent pictures after she was done with the work. I would use her team again! read more

We called around for a move out cleaning. The house is empty and our next tenant is ready to move in so we were looking for someone professional to turn this around. My previous tenant cleaned before they left. The fridge was wiped down inside and vacuumed. On scale of 10 of being spot less the house is like a 6. Got a quote for $295 for 16 hours of cleaning by a company and not knowing if that's a fair price I decided to call for second pricing. Lidia agreed to do it for $270, two people working she said (at first $290 and I bargained). After I agreed she later said $20 for supplies, so went back up to $290. Fine, I went with her anyway. After supposedly a long day of cleaning, I walked around and saw multiple huge problems - big webs still hanging at multiple wall corners, numerous cardboard inside cabinets still left obviously completely untouched with big particles on them, multiple doors unwiped, many flat surfaces left dusty, a window blind with thick layer of dust, washer/dryer completely untouched with lent all over still, bottom of fridge with big blob of dust, pantry shelves full of stain still...the list can go on. And the other "worker" was her teenage daughter (who was there at end of day but I had no way to verify if she was there the whole time) who didn't lift a finger when we pointed out all the issues. Lidia tried to wipe down some of the things we pointed out but we just let them go, what is the point after all, we still have to come back and clean ourselves. It's our baby's one year old bday this weekend but we will have to come back to the house to clean after paying $290 cash. I am surprised there isn't more bad review. read more