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Liberty Mutual Insurance

2.1 (14 reviews)
Closed • Closed

Services - Liberty Mutual Insurance

Car and truck insurance

Life insurance

Homeowner or property

1 More Service

Vehicle

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Luke Ramsay - State Farm Insurance Agent - Sponsor at BBQ Austin

Luke Ramsay - State Farm Insurance Agent

(16 reviews)

can't say enough great things about my insurance agent Luke Ramsey. When my car was stolen it was…read morean incredibly stressful situation but Luke was there for me every step of the way and truly went above and beyond to help. He was always available answered all my questions and made sure I understood everything throughout the entire process. What meant the most was how much he genuinely cared. He didn't just treat me like a client he made me feel supported and looked out for during a really tough time. This has honestly been the best experience I've ever had with insurance. I'm so grateful for his help and would highly recommend Luke to anyone looking for someone they can truly trust.

Update** number 2. Im not going to keep arguing with you. Unprofessional. Also, you have the wrong…read moreperson.. eek. Good luck yall. Update 1. Would you like to see my receipts of all my payments buddy? Not one time was I late because I pay it early.. and no, I cancelled. Spoke with Taylor as well when they reinstated my acct after asking to not transfer to my new car. Seems like yall had no problem keeping me and my business until I wanted to cancel and yall gave me the run around for a refund. Odd but okay buddy. Luke is an A**hole to put it nicely. Always a headache trying to get any any answers or help. I cancelled my insurance because he raised it 3 times on me since signing up. I asked to cancel and then they reinstated my insurance... I emailed the I spoke with like she asked me to and she didn't cancel it. I then had to call and a different person and they told me they would send a message to Luke. Then the original girl reached out 2 days later and said it was cancelled. I got an email a few hours later telling me I still needed to sign papers to reinstate my insurance. I emailed back and said I didn't need to because I cancelled. Luke wrote me back a nasty little email. Not sure what I did to upset him. I wasn't even mad. (I am now) Maybe he should have better customer service and less of a bad attitude. So unprofessional. Everyone he works with that I've spoken to seems to hate working there. He seems like a real treat to work for. Please save your money and go to a different company. State Farm is known for scamming people out of money. Luckily I didn't get into an accident but my friends have told me it's a nightmare to get any reimbursement's. Save your time and find better customer friendly places. Do better Luke.

Amica Mutual Insurance Company

Amica Mutual Insurance Company

(1 review)

Shopping around for car and home owners insurance. Customer service was outstanding going over all…read moreour options. Unfortunately, they were cheaper on our car insurance but more expensive on our home owners insurance than our current providers so we will continue to shop prices.

From the owner: Built on trust: Protecting the important parts of our customers' lives is a responsibility we take…read moreseriously. You can trust that we'll listen carefully to you, and provide sound advice and recommendations based on your unique needs. Award-winning customer service: Forging strong relationships with customers has been our top priority since 1907. Whether you prefer online self-service or speaking with one of our representatives, we'll be here when you need us, anytime day or night. Over a century of financial stability: Since we're owned by our policyholders, we make decisions with them in mind. Our focus is on maintaining long-term financial stability so we can be there when you need us. As an added benefit, selecting a dividend policy allows you to share in our financial success. A focus on community: We believe it's important to give back to our communities, and proudly support the work of hundreds of nonprofit organizations each year. You can feel good knowing you're part of this positive impact. A lasting bond: Our customers are our best ambassadors, and we're honored that so many pass on the Amica tradition to their loved ones. The greatest measure of our success is your satisfaction.

Carrie Welch - State Farm Insurance Agent - State Farm Logo

Carrie Welch - State Farm Insurance Agent

(31 reviews)

I called this agency just to get a quote and to compare with others. I was impressed on how David…read morehelped me. He was also able to adjust limits and options based on what I want. He'd give recommendations but never insist. We had some bumps but they were addressed promptly. Overall I am happy with this agency and looking forward to be working with them in the future.

***Look No Further than Carrie Welch's Office***…read more I've had State Farm for 12+ years. I think I've used them maybe two or three times in those years. But that came to an end when I was moving my family and I across states. When I got here, I knew I needed to move my info over to an office here. I was looking at reviews and found Carrie Welch's office. Let me tell you, I am so thankful to find her office. An unfortunate incident ( this is my 2nd claim with them, I'ved had some bad luck lately....) had happened to me on Saturday night, I am even too ashamed to publicly say what happened. Let alone have to call insurance to explain what happened to see if I'm even covered. So I called and spoke to Dominique. Dominique was very understanding, kind and professional about my situation. Told me not to worry about it, gave me a little pep talk, and to stop beating myself up over this incident. His kind and great attitude kept my hopes up. He expressed to me that It's a big oops, but not to worry that he will get working on it. He called me back and assured me that my incident was covered. Let me tell you, I was ecstatic about the news! It was like a massive weight was lifted off my chest and I could breathe again, not to mention that the sick to my stomach knot in my stomach subsided. Throughout the whole process, Dominique has been very attentive with follow-ups and communicative. I am lucky and thankful to have Carrie Welch's Office, Team, and Dominique on my side. Their lingo is " like a good neighbor, State Farm is there". Shoot, the way I've been treated, I feel like it's family at this point. THANK YOU!!!!!!!

Liberty Mutual Insurance - homeinsurance - Updated May 2026

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