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LGE Community Credit Union

2.6 (7 reviews)
Closed • 9:00 am - 5:00 pm

Services - LGE Community Credit Union

Personal banking

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8 months ago

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Bank OZK

Bank OZK

(2 reviews)

I've been very pleased with account at Bank OZK. Previously I was with Chase and Fidelity and…read more while I got okay service at Chase...Fidelity just totally pissed me off with all the hidden fees they charge you. (Seriously with online banking now a days who actually walks into a bank anymore so to charge people for stuff that they don't use is just greedy and wrong. That's why I closed my account with Fidelity and came to OZK) I usually use the Woodstock branch but this branch is good too. It's located right off of exit 20 right in front of the Walmart shopping center. https://goo.gl/maps/TF2193gHgjjvxoKK6 There is also a Chick Fil A nearby https://goo.gl/maps/endFt47LART4uj448 Never had a problem and always left a happy camper...thanks OZK.

I've been banking with this bank (even through multiple mergers and acquisitions) and I have always…read morebeen satisfied until recently. Long story short, they approved and allowed a merchant to deduct funds from my debit card although I had proof that I never received the goods. It was a tuxedo rental shop that went out of business and they claim that even though they were not in business, they honored customers that paid in advance for the tux rental. They told me the tux would be in 1-2 weeks prior to my son's prom event, well, guess what, 2 days before the event the tux was not in and the merchant stated that they could not guarantee delivery and they will not refund my money. I did not want to take the risk, especially since their stories changed multiple times. I told them that I wanted my ordered cancelled. I called the bank and guess what...they refunded my money (yay!!); however, the merchant called the bank and told them that I did not call to try and cancel and that the tux came in the day of the prom. Really? Guess what, Community and Southern reversed the refund they gave me and gave it over to the merchant!!! I called and told them that I've been a long standing customer and how could they do this without my approval. They said that it was the debit/visa card area that made this decision and they can not override this once the decision is made. Unreal! I plan on pulling my accounts from this bank and going elsewhere where they take pride in their customers and they watch out for scammer merchants like this one.

LGE Community Credit Union - banks - Updated May 2026

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