We had a fantastic experience working with Rick and his crew. Their pricing was significantly more…read moreaffordable than other companies we considered, and they delivered exceptional service from start to finish. They arrived on time, were incredibly patient with all of my questions and last-minute additions to the project, and the finished product looks amazing. We struggled to grow grass in our backyard because of our two high-energy dogs and the heavy shade from a large tree. Rick helped us design a layout that would work for our space and needs, then installed artificial turf along with plants along the fence line. The transformation has been incredible, and we couldn't be happier with the results. Highly recommend!

Initial site visit, contract, color matching, two days work and done! Quality work, excellent…read moreservice. Thanks Rick!

Waited numerous times for this company with a supposed 5 star rating. This is so unprofessional as…read morewe explained we had a time-line. Three different occasions we had to call and each time they said tomorrow, well tomorrow never came. If you value your time, call someone else.

Disappointed on follow up to a complaint. Has dodged conversation/resolution about damage that…read moreoccurred on my neighbor's property while taking out a tree on ours. Now going on 2 years. Used to be a premier service. Amy B.

Winkler was great to work with when they took down a 35ft mulberry tree in our back yard. Tight…read morespace (we live in Berwyn), but they managed and rocked it. Great to communicate with, and friendly.

The Winkler team was an absolute pleasure to work with. Joshua (our client services manager) came…read moreout soon after I submitted the inquiry and had a few great resolutions for our tree infestation and overgrowth. Within a few days, his team was out at our place pruning back the overgrown trees and making sure all looked healthy. The team that came out was wonderful as well. They arrived, chatted through the process, confirmed what we were looking to do and then went to work. Watching them at work was fascinating - they truly were awesome and did an exceptional job. Plus they were super friendly which makes such a difference. I would recommend Winkler to anyone that is looking for great customer service, quick and efficient work and all around top-notch professionals.

2 of 3 rhododendron bushes died within 3 months of Gino planting. He would not stand behind his…read morework. Even got belligerent on phone with me.

Said everything I wanted to hear when he signed me up but did not follow through. Plants died and…read morehe would not replace them. Said I didn't water them even though other plants that he planted of the same variety right next to the dead plants were just fine. Broke 2 sprinkler heads and gave me a small credit which didn't pay for one let alone 2 sprinkler head repairs. Was suppose to power wash landscaping walls and missed most of them. Was suppose to re-sand my existing pavers and had to come back two times because they missed entire sections then left sand sitting on top of the pavers which hardened and I cannot get off. Mulch barely covered the ground and was miscellaneously put in areas it did not belong. I learned the hard way - PLEASE BEWARE! Too much money to spend and be this disappointed.

We had a great experience working with Lofton Landscaping. Carolyn was wonderful to work with. She…read moreanswered all of our questions, took her time going over our patio plans, and even let us use some of their pavers to help finalize the design. The crew was great. They were professional, efficient, and the patio turned out exactly how we wanted it. The finished space has a clean, polished look, and they kept the price right where we needed it. We couldn't be happier with the results. Highly recommend!

Hired them to move existing brick pavers back 18", plant some new plants and trees, and install new…read moresod. The contract was broken up into 3 charges, for moving pavers, the sod, plants. At first things seemed okay. We discussed specifics. The previous landscaper put in pavers with no edging, I wanted it, C. Lofton said she could do it. Charge for moving pavers included removing old edging (there was none, moving pavers and replacing on crushed gravel, they did that, and putting mulch in newly created space. That last wasn't done. Final part of charge indicated total bed edging. 3 men showed up, machine removed 18" of sod, loaded sod on truck. C Lofton left soon after arrival and never returned. 2 men began digging a new trench to put in the gravel. After loading the sod they only had enough gravel to lay about 8 feet of brick. The driver left to get gravel, and the edging, which they didn't originally bring. So they had no material and no supervision. They dug out the new trench, took dirt out to the truck, which puzzled me as it was needed to fill the newly created space, and brushed dirt off the bricks while waiting for the driver. He was gone around 3 hours. When he returned, after 11am, the main work actually began. Soon, I noticed the bricks were very above the grass level. I told the man, he agreed, he flipped about a dozen off, removed some gravel and relaid them. He proceeded all the way around the u shaped yard. Only 1 man laid all the bricks. Half way through I asked why they were removing the dirt, so they started to make a dirt pile in the yard. Nearing the end I again saw that the bricks were too high, again the man agreed, and quickly changed it. They took all day. I didn't hear from C. Lofton for several days, and when I called her she said she was still trying to understand why they took so long, as she only estimated it would take them half a day. She pressed me, wanting me to explain. I told her all of the above, and that the ground was very hard from no rain, they didn't have the material etc. She kept repeating that she could not understand why it took so long. I invited her to come over, we would look at it together and she could better undersatnd. I put back the line for the first part, showed her how high he had been putting the bricks, and her first response was "If he did that I will fire him." Then she asked me why they took dirt out to the truck, I said I didn't know, then she screamed that she didn't believe me, if they did that then where was the dirt, and I pointed to the bed. She then said "NO, we aren't going to do this",and started to leave. I reminded her that I had a $2000 deposit, and she had only done the part listed for $500, and she said she would have to figure out the hours and let me know. In actuality they had also spread grub control in anticipation of resodding and transplanted one plant, and yanked out another. C. Lofton later messaged that she charges $1200 per day for a 3 man crew, and she would be willing to negotiate and split the difference between my $500 and her $1200. I might have considered some compromise, but she took no responsibility for underbidding the job, not having the material needed, no supervision, and screaming at me and refusing in any way to consider anything I said. I declined for the above stated reasons, and requested a refund so that I could hire someone else. She said she would have to figure out the cost for the grub control etc. and let me know. My next received message from C. Lofton included a huge amount for the etc. part. Now she had imagined the bill to be $1120 for a $500 job. She listed the charges while changing the original contract language. Now adding (brick) into the edging language and leaving out the original total bed edging language, She added a cryptic charge of "Line marked by customer as top of brick line" whatever that means, for a $240 charge. I changed no line. Charged me $220 for the edging that was part of the original $500 charged, charged me again for removing the sod (that was clearly included in the $500 charge), and $180 for transplanting grasses and one plant, removing another. We discussed removing the grasses, they did not move them. They transplanted one plant, dug a tiny hole and put it in. They removed one weed size plant by pulling it out. Now they offer a $880 refund instead of the proper $1500. They went from wanting $850 in compromise, to $1120. My last offer after that was $500 for the original contract, $50 for the grub control, and $50 for moving a plant and throwing another away. The interesting part is, when the differences first came up, C. Loftons main answer was that she couldn't afford to lose money on the project. I am not responsible for her making a poorly thought out bid, not remembering what we agreed to, to having an alternate definition of what was in the contract, to her not supervising or having her men show up with the right material. She is.

After experiencing a severe storm that left my fence blown down and my yard in rough condition, I…read morecannot say enough good things about the service I received. My grass had become extremely high, and the broken fence made the job much more difficult than usual. Not only did he do an outstanding job cutting the lawn and making my yard look beautiful again, but he also went above and beyond by helping me lift and move sections of the damaged fence so the work could be completed safely. His professionalism, hard work, and attention to detail were exceptional. What impressed me most was his generosity and kindness. During a stressful time, he was willing to lend a helping hand without hesitation, and that meant more to me than I can express. I highly recommend his services to anyone looking for quality work, professionalism, and someone who genuinely cares about helping others. Thank you for going above and beyond--I am truly grateful.

Did a job on my neighbors house & nice enough crew -- Steve & gang were friendly. However, after…read morethey laid tarp on my patio to avoid debris on my property, when they left my grill & side patio (including my hot tub, covered, thank goodness) was ~covered~ in granules, chunks of ripped shingles, & even nails. Waiting for my cut from the job from cleaning up their mess. I'd think the roofing was the hard part of the jorb (2 story victorian house neighbor Ed has), but apparently cleaning the damn thing up is.

Willie and his son took excellent care of us. We purchased a 108-yr old home in River Forest and…read morethe inspection had detected leaking in the garage roof. Willie came out within a day to give me an estimate and about a week later, his son and his team were out replacing our garage roof. The work was more than expected. None of us were aware how much rotting there would be. The team went to the store and bought replacement boards for me so the project wouldn't be delayed. They trimmed back some of the tree branches that were damaging the roof. While they were here, they even helped me some other side projects and allowed me to put some of my waste boxes in their removal truck. The new roof looks great and I really appreciate how they went above and beyond to help me with little things while they were here.