We needed an oil change and so I searched Groupon for a deal. Jiffy Lube popped up and it included…read morea tire rotation and windshield treatment. I used to use Valvaline, but hadn't really been impressed with them. So I decided to try someplace else. Good decision. The staff and this Jiffy location was highly responsive, polite and helpful. I had some wiper blades in our car that I never had time to install and I asked them if they'd help if I paid them. Did they charge me? Nope. They also did everything in about 10-15 mins which is epic considering how much they did. The only thing I'd recommend them changing is the extremely weathered and lame bench in the front of the store. Car guys aren't the most "designy" so I'll give em a free pass on that : ) Based on my experience here, I'm no longer a Valvaline customer...I'll come back to this spot every time.

They over tightened and cracked something so my 2025 car has leaked oil all in the garage at home…read more i have called endless time to get the oil pan replaced and gone back 3 times time. Refuse to credit me for the oil change despite all the worry and inconvenience with time driving there. Do not go here.

I highly recommend Christian Brothers Automotive in Brentwood! I brought in my 2023 Volvo XC90 T8…read moreafter making an appointment, and their team diagnosed the issue the same day. They completed the repair and had my vehicle ready the following day, which was incredibly convenient. What impressed me most was their honesty and affordability. The price was a fraction of what the dealership had quoted, saving me a significant amount of money without compromising the quality of the repair. They clearly explained the issue and recommended work, answered all my questions, and kept me informed throughout the entire process. Everyone I interacted with was friendly, professional, and genuinely committed to providing excellent service. The repair was completed efficiently, communication was outstanding, and the work was done right. It's refreshing to find an automotive shop you can trust to be honest, fair, and dependable. I highly recommend Christian Brothers Automotive in Brentwood!

DO NOT bring your business here unless you like to be overcharged and misled. My experience with…read moreChristian Brothers Automotive was dishonest, distasteful, and just weird. I was traveling through the state for work when my brakes suddenly needed replacement. I brought my car to CB's and received a quote for $2600+, which included the brakes, labor, as well as calipers and some other brake related fixes. The mechanic explained that these extra fixes were necessary to get me back to my destination. After hearing this staunch number, and ruling out my options, I returned to Christian Brothers to retrieve my car and get a second opinion. When my car was pulled out front, I saw the mechanic jerk the brakes when he was reversing, and when he got out had the gall to say "Drive fast, no regrets" and walk off. In my opinion, distasteful and rude to have that kind of childish demeanor when I simply want to get a second opinion. The best part is when I took it to the second mechanic. He said my calipers were completely fine, just normal wear and tear, and that replacing them wasn't necessary. He quoted me at a quarter of the cost, and I was able to get back on the road in an hour, and have experienced great braking/driving the last several weeks since then. My experience with Christian Brothers can be summed up in four words: dishonest, distasteful, never again.

Mike is amazing - had a dealer tell me I needed several items replaced at an extraordinary price…read moreand Mike shot me straight. Anything I need going forward will be at Franklin Automotive S&R!

Follow up on the 2017 Elantra. So the entire wire assembly is part of the sensor. So you are saying…read moreyou spliced new harness to install new sensor. Unlikely and not up to code. No thanks and it makes zero sense. See photo

Stopped by for simple oil change today, all the staff working was super friendly and helpful, all…read moreseemed to enjoy their jobs and working with each other, it was a refreshing and almost inspiring visit witnessing that. Brady was helping me and he was super knowledgeable, helpful and honest. Young guy that was professional and friendly, with a positive and hardworking attitude. The whole crew was great, facility was clean, with fast + quality service. I've had oil changes at various Valvolines and other competing places traveling all over the country, rarely if ever are these places as friendly, clean, efficient, hardworking, and with staff that seems to actually enjoy being at their jobs. Highly recommend going out of your way to get your oil changed here!

These guys did a FABULOUS job lemme tell ya! Fast. Easy. They checked everything. I felt very well…read moretaken care of Also I didn't feel like they were trying to up charge me on everything. Kindness. Professionalism. Humour (which we ALL desperately need) and Speed. All coming together to give me a fantastic experience for my Lil Blu treasureful car.

I stopped by this Jiffy Lube for an oil change today. The gentlemen who helped me were so welcoming…read moreand efficient! I've been to quite a few auto shops, and some have really drab atmospheres, but this was not one of those places. I don't know much about cars, and I always feel wary whenever I need work done on my Jeep, because whoever I go to always strongly recommends extra "stuff" be done in addition to what I came in for. It's hard for me to tell if these are legitimate issues that need to be fixed ASAP, or if the shop is just trying to pad my total cost. However, I've been to this Jiffy Lube several times now, and I don't think they've ever tried to sell me anything extra, which I really appreciate! I will continue to visit this location due to the excellent service I've received.

This is even worse than my prior review. I went there for oil changes and had long been a customer…read moreof jiffy lube, until one time I went to a tire discounters for a set of tires and you know if you been there, they have a free complimentary oil change with a purchase of tires. I went for the change when it was time and they informed me that there had been a temporary plug in it and that they weren't touching it for liability concerns and said I was gonna need a new oil pan and all. Now how is that not Jiffy's fault when I had been using them all that time for oil changes and they tried to conceal they did damage to my car. What used to be reliable service, is no longer reliable. I filed the complaint with corporate and the manager who called was rude, so I put him in his place and said forget Jiffy. Don't trust them or it might be you left hanging with an expensive repair due to their faulty work.

I visited Super Express Lube on 8/3/26 for the first time and had a very positive experience. The…read morestaff was attentive, helpful, and kind. There were a few cars ahead of me and I was offered water while I waited. The staff was knowledgeable and able to answer my questions and provided a seamless oil change. They also offered to clean my windshield while I waited. I highly recommend visiting! I am very pleased and will be returning.

Highly recommend. Since moving across the country two years ago, I've had all oil changes done at…read morethis location. As someone with little car knowledge, this place is legit and I have never once felt like they were upselling me on something I didn't need. They're honest and thorough. No matter how many questions I have, they answer every one with the utmost patience. A couple of times I've been nervous about my tire pressure, and they help me out. Pricing is upfront and reasonable. Hard to find this level of customer service anymore. I would go out of my way if needed to continue supporting this local gem.

Stopped in twice in the last two weeks and the manager, Bryson, was incredible! As was the person…read morewho answered my 7:00 AM phone call today, Kasey (Casey, KC?). My vehicle needs more than what the scope of their services provide, but they both gave me the upmost of their time and attention, which is unusually exceptional. They under-promised and over-delivered. Highly recommend! I look forward to seeing them the next time my high-mileage vehicle needs attention.

I've been taking my Tesla here for years. I like having the lifetime alignment. This is one of the…read morefew Firestones that does do alignments for Teslas. They have always been great especially when they get busy. I always call for an appointment and they're really good about getting me in and done in the estimated time. They do a great job!

This place is wonderful! Trustworthy and quick service, the staff is friendly and very informative…read more I have recommended them to my family as well.

I highly recommend this company. They are honest and their prices are great! Please call this…read morecompany for any question's or estimates on your needed service. In today's world it's hard to find an honest Company!!

Valvoline Instant Oil Change centers have become my go-to for oil changes and minor things for my…read moreExplorer. I usually hit the location in Madison on a weekend, however recently discovered this location on Murfreesboro Road in Franklin, which is easy to get to from my nearby office. Service was solid, with the fellas being friendly and helpful from entry to exit. While "instant" to most means under 10 minutes, the reality is it always takes a bit longer, but I am usually in and out within about 25 minutes. Only mark off is the pricing for an oil change. Wild that for a mid-grade oil change, I am pushing $90. Overall, solid spot that gets the job done when needed.

I had a really great experience here. My car had additional issues on top needing an oil change,…read moreand the staff was really helpful. They also randomly offered a discount (always nice!) and really made it worth the value. 100% recommend!

Finding time to get an oil change is often a challenge, but being 13,000 miles since my last…read morechange, I couldn't really wait any longer. I've used Valvoline for a long time, because they're usually pretty quick to get you in and out, and their prices are comparable to other places where you need appointments. This location was not quick. It was around 3 PM on a Saturday, and there were 2 cars in front of me. It took a little over an hour from the time I pulled in to the time I was leaving with an oil change. Not great, but it could be worse. Here's where they lost the 2 stars for me. When they started the service, they told me the oil plug was stripped and leaking. They said it could be a simple fix (new oil plug) or a really expensive fix (replace the oil pan). I asked if they could change the oil plug, and they said yes. Everything wraps up, I pay, and then I ask them if it's still leaking or if the new oil plug fixed it. The guy pretended he had no idea what I was talking about. He yelled down to the pit to ask if they had changed the oil plug, and of course they said no. No details about how bad it was leaking, and they just put the new oil in and let it go. I'll go back to Valvoline because of the convenience, but definitely pay attention and double check if you have anything outside of just a basic oil change. Pro tip: search the web for "Valvoline Coupon" while you're waiting in line. You'll often find one for up to $20 off, which makes them cheaper than most other options.

Valvoline Instant Oil Change - Brentwood, TN: A Complete Disaster…read more We have been loyal Valvoline customers for over 20 years, and my husband even worked for the company as a young man. We have always trusted them with our vehicles--until now. What should have been a routine oil change on our 1991 Nissan 300ZX Turbo turned into a nightmare that left our car undrivable, and Valvoline refuses to make proper repairs. Before you read the rest of this lengthy review I need to state that my husband is a combat wounded Marine veteran and this car is his "emotional support vehicle". He uses it as his PTSD therapy. He drives this car and it keeps him from drinking alcohol and takes his mind off the past. It's more than just a car and this situation is now causing setbacks. Our challenge is that the technician stripped the oil plug and couldn't complete the service. Since the car was no longer drivable, they had it towed to a mechanic who we were unfamiliar with. When he visited the shop, he was immediately concerned about the condition of the facility and told Valvoline he did not want that mechanic working on his car. He provided the name of our trusted mechanic and requested the car be towed there instead. They ignored our request, allowed the initial shop to proceed with the work, and only after that did they tow the car to our preferred mechanic. Once our mechanic inspected the car he determined that there were metal flakes and milky oil, clear signs of serious internal damage. When the car was driven off the tow truck, the engine sounded awful. On top of that, the previous oil change had also been done at Valvoline, at their Mt. Juliet location. So whether the oil plug was over-tightened during the last service or damaged during removal this time, the liability falls on Valvoline. We understand that accidents happen--it's part of life. But what truly matters is taking responsibility for the mistake and making it right. Instead, Valvoline has done the opposite. The area manager acknowledged the situation but was about to leave the country for vacation, passing the issue off to the store manager. We have repeatedly requested to speak with the market manager (Matthew), but after more than two weeks, he has not returned our calls. One or both of us have called into Customer Care wveto follow up and make documentation of the situation. Valvoline claims they've done all they can and refuse to escalate the claim. We brought them a running car, and now it's undrivable. Their lack of accountability and poor handling of the situation have cost us dearly. This is not the first time we've had issues with this location. I was once left stranded in the middle of the Church St in Brentwood after an oil change with my Murano. That time they did come to my location about two minutes from the shop and fix the car. Unfortunately, since this is a more costly repair we aren't being taken care of properly.