Let me start this by saying I hate the dentist, 'I hate the dentist', I really do. Its about 7 or 8 years since my last traumatic visit and I was rather hoping that I wouldn't be required to visit again. Some time ago a filling came out, it didn't hurt so I did nothing. Then, returning from Sydney recently I had pain unlike anything I have ever known, this lasted for 25 hours of a cattle class flight. All I could do was drink through it! On my arrival back here in sunny Leeds the pain got steadily worse until this morning when I called the urgent care line. I was a little perturbed when they told me to go to Lexicon House, I knew it was next to where I pick my parcels up from, I expected some industrial dentist with a bloody rag and a manic grin. I couldn't have been further from the truth, I was in and out within 30 mins with an appointment made for an extraction (despite the dentist recommending a root canal, I'm not made of bloody money!). Don't be scared, its fine. They were great. read more

After several days of pain with an upper wisdom tooth and trips to the pound shop for painkillers I decided to 'bite' the bullet and call the NHS helpline. Within two hours I had an appointment at Lexicon house the following morning. I arrived expecting a second class service but boy was I wrong! After filling out a few forms I was seen by a male dentist who took one look at my tooth and said "this tooth is coming out today". Now as I'm petrified of the dentist anyway the next 40mins were a bit of a blur. The dentist could tell I was a little worried so he sung to me while numbing the area (which was funny as I'm 23!) He then sent me out to reception while the anaesthetic took hold. I returned and he pulled the tooth. Simple as that. He was deep in conversation with my partner that I didn't even realise the tooth was out. He showed me the tooth and sent me on my way. Now 24 hours later and no pain or discomfort. Would return to Lexicon house at the drop of a hat. read more

I've been suffering with mouth pain for two weeks. Saw my dentist on Tuesday this week who treated me for an infection and prescribed me antibiotics. On thursday I was in agony! Haven't slept since then, taken a ridiculous amount of painkillers and have had no relief. My dentist told me to go back in after I finished the antibiotics and I was daft enough to think this would be fine! Last night I called NHS direct in tears. I was in agony and no amount of painkillers would give me any rest. They made me an appointment at Lexicon House at 9.50am today. After an hours fitful sleep last night I was getting desperate. The dentist I saw this morning was fantastic, I was seen before my appointment as it was quiet. She was very understanding and fixed me up with no trouble. I left with a letter for my dentist and PAIN FREE FOR THE FIRST TIME IN 2 WEEKS :D I am so grateful!!!! Fantastic service, thank you so much!!! read more

I had severe tooth ache after ignoring a chipped molar. I rang the emergency dental no. and after speaking with a couple of nurses I was then contacted by Lexicon House who arranged for me to see a dentist the same afternoon. On arriving the receptionist was very helpful and the waiting area was very clean and comfortable with only 2 other patients waiting I was seen exactly at the time that I was given on the phone. On entering the dentists room I was met by a very freindly dentist and his nurse who listened to my plight and got straight to work by fitting a temporary cap over the exposed tooth and prescribing a course of antibiotics.It was like a miracle! the pain stopped instantly. I would just like to say thank you to the dentist(who insidentally was a very nice man with a great manor and sense of humour) and all the staff and wish that it was my regular dentist. read more

Hello I was having toothache for a week and called the emergency number, on the same day they gave me the appointment in Lexicon House. I was so scared, because I knew I would need to get my wisdom tooth removed eventually. I waited for 40 min max. then She looked at my tooth and suggested to take it out, she had the impression that I could trust her as a dentist, she was so nice, caring and explaining everything in detail. Procedure took 10 min, and left no pain , not much bleeding and swelling. 1-2 hours after, numbness was gone, and everything was perfect with no pain. So If you suffering from toothache, there is nothing to be frightened of. They are just great, unfortunately they only treat emergent cases. Another thing was that I only paid 18 pound, and as a student I could claim it back. read more

Let me start by saying.. i flipping hate dentists more than anything in the world. Unfortunately i left my tooth pain so long i ended up being sent to this place! I was met with an extra half hour waiting time and was eventually invited into the dentists room. From this point on the service was unbelievable, i told the dentist of my fears and was reassured greatly and then talked through everything he was doing, he then took xrays and took me over to them and explained the problems and choices of action he could take. we decided between us to extract the problem tooth and the dentist and his assistant cracked on! within 5 minutes it was smiles all round, well mine being gappy but i would definitely return without prior hesitation and would certainly recommend anyone in need to visit here. read more

After suffering toothache for more than 18hrs I went to the dentist at lexicon house for the first time. It was very straight forward anf prompt even though the waiting room was full and they were experiencing one of the busiest days. The receptionist was very helpful and kind. The dentist and his assistant immediately put me at ease (quite funny banter nice atmosphere in the room) I was checked, x-rayed, advised and given antibiotics and given an appointment for 2 days later with a choice of root canal treatment or extraction, I've always previously been terrified of going to the dentist but after this kind and professional experience won't hesitate to go again!! Would Definately recommend lexicon house dentists! Excellent! read more

Cant recommend highly enough. After waking up with the worst toothache ever I called 111 and they contacted me back with an appointment at Lexicon house for the next day (not as quick as i'd have liked but it was a bank holiday weekend so understandable) went to the appointment and after a short wait while filling out some paperwork I saw the dentist who was very polite and explained the options to me after examining my tooth.... well, 1 option actually as he said it was not worth saving..... so, extraction it was and 15 minutes later I walked out of there less 1 wisdom tooth, pain free and very happy with the service I had been given by the NHS. keep up the great work guys Regards One very happy and relieved customer read more

My doctor was the best in the biz. It turned out they were a specialist in my illness. Already been to my GP and had no luck and ended up at Lexicon House Via 111 on a Saturday evening feeling extremely hopeless and unwell. They were super understanding, compassionate, helpful and restored my faith in medical doctors, they not only prescribed treatment short term but orchestrated a long term plan and started the wheels in motion. I cannot thank you enough Dr Hussain, sincerely, I'm eternally grateful. Lauren read more

Unfortunately I turned up 12 hours early due to being told my appointment was at 8.30 but no mention that it was pm not am! Anyway, no matter, I was grateful to be seen later on. I was sent here after finding that I had been de-registered by my NHS dentist and only discovered this when I broke a tooth and needed an urgent appointment. The receptionist was really nice and friendly as was the dentist who had my problem sorted in less than 10 mins. Excellent. Now to try and re-register with an NHS dentist. read more

A service that never let's you down. Always helpful. Quick to diagnose or help the best way they can. Make sure you are ok!! Feel looked after. I appreciate so much the way a particular Dr Wong treated me with compassion and care. She way very empathetic and is so important to enter a room to a friendly face. I do appreciate her approach and professionalism. Very comfortable to approach and want to thank her personally for her treatment and kindness. A very kind woman. Thank you. Leanne. read more

There's nothing wrong with the locums but the male receptionist needs to be sent on a retraining exercise in customer service and how not to insult, blame, try to talk down to and patronise the client. I expect NHS standards even though this is a private company providing a paid-for service to the NHS. These were not in evidence. Old fashioned doctors receptionists: I thought they were a thing of the past, but they live on in Lexicon House!!! read more

I had the need to visit Lexicon house today after calling 111... The staff were great, like most people I am not a dentist lover but was made to feel like I was in safe hands! After a wait (it is a busy place) I was examined and a temporary repair was carried out. I was given various options, including extraction and the options were explained to me. I am 'pain free' tonight! Thank goodness for this great facility, We do appreciate you. read more

They were ready to help me since our phone call which resulted in booking an appointment within two days from phoning them. The ladies at the reception were polite and friendly and made me feel welcome from the moment I stepped in. The doctor I saw, she was really helpful, precise on the advice she was giving me and provided me with an explanation on what to expect to happen in the future. read more

I had a badly broken tooth and had to go here for an emergency appointment today. I am very nervous with dentists and had absoloubtley no problem. The staff were brilliant and very settling, explained everything as they did it to keep me calm and pulled my tooth pain free. If i need a dental appoinment again I would go back, despite my fear of dentists. read more

Needed an appointment quickly a few nights ago. Got an appointment straight away here and despite being early for my appointment was still taken in. After being checked got what I needed and have started feeling much better, just a shame my regular doctors aren't as good. Excellent care and doctor, would definitely recommend. read more

Hi, I've just today to have look at my tooth. Excellent service and brilliant staff. They made me feel very comfortable and relaxed. Especially when i explained I had trouble with my last dentist. If only I could have them as my permanent dentist, and it only £18 so win win all Ye way. Thanks you so much guys x Natalie x read more

Phoned 111 today (Sunday) as my ankle had suddenly swollen. Booked in here by call handler. Seen at appt time and given thorough examination. Turns out I have a couple of infections following other treatments. Thank goodness for this out of hours service. read more

Excellent staff and service. Really friendly dentist who made me feel comfortable. Gave me lots of advice and prescribed me antibiotics and which painkillers I should be taking. read more