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11 years ago
This review is for the staff at both the front desk and the nurse. They were very nice. The nurse Claire Wilkinson was extremely helpful and kind. She explained me everything very nicely. read more
24 Church Street
Hunslet
Leeds LS10 2PT
United Kingdom
0113 270 5194
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This is my local GP and sadly I'd have to describe their standards as 'patchy at best'. It is often…read morevery difficult to get an appointment without a couple of weeks notice, unless it is an emergency, which was particularly bad when trying to get my small baby to be seen. I was forced to make an emergency appointment, as a 2 week wait to get an 8 week old baby seen for a routine appointment is not good. I was then chastised on arrival as my appointment was not deemed 'urgent'. With a few noticeable exceptions, the reception staff vary between disinterested and rude, particularly when trying to book an appointment. There is also a varying standard in care from the doctors, with Dr Glynn being the worst of the bunch. If you can find a better surgery in the area, I would recommend trying them out first.
New Croft Surgery is a fairly new surgery which is both welcoming and spacious. They do emergency…read moreappointments and are open fairly late. When I was unfortunate enough to warrant a visit here on an emergency appointment the staff were quick and efficient and very friendly and helpful. I went straight in to see a lovely doctor who was that nice to me that she made me cry! She quickly sussed out my situation and sorted me a prescription out. Even better is that they have a Lloyds pharamacy attached to the side of the building so it's really convenient to go and pick up what ever you need.
This is my doctors, and I've managed to stay on their list even though I live in Kirkstall, which…read moreis ace, because I love it here. They have another surgery on Craven Road I think, but this one is closer for me. It's a beautiful Victorian building, all high ceilings and big doors and windows, and there's a car park round the back (off Grove Lane), although it's meant to be for staff and disabled customers only but there's always plenty of space so I park there anyway. There's a nifty new electronic log-in when you arrive which is a bit confusing, but the reception staff are helpful if you need a hand. The practice nurse is hilarious and very good at relaxing you if you're a bit nervous.
I initially signed up here after a year or so of living in Hyde Park. Being somewhat of a…read morehypochondriac I eventually plucked up the courage to find a doctor and go and ask a few of the questions that had been bothering me for a while - they were all silly things that I wanted to put my mind at ease over. So I registered here, which was easy and simple. There was no waiting list, which was excellent since this is a highly populated area. I had my first appointment and everything went really smoothly. I wasn't completely comfortable talking in great depth about my health issues, mostly since I felt they were not altogether major, and I think to some extent one needs to become accustomed to one's new doctor before you start spouting every little problem. Anyway, the doctor I saw was lovely and helpful, very calming and very informative. What more could you want?
Before I moved house recently I was registered at Hyde Park Surgery and never had any problems at…read moreall. I went there a few times to different doctors. Now I am also a bit of a hypochondriac and once got myself into a bit of a worry over something or other, and despite probably thinking I was a bit pathetic the doctor I saw (a woman who I'm afraid I can't remember the name of!) was absolutely lovely and sympathetic and managed to get the perfect balance between objective advice and gentle sympathy...so I didn't feel as stupid as I probably seemed! I also staggered there once rather under-dressed in the cold weather with a severe temperature and generally feeling hideous while I was supposed to be finishing my dissertation in time for the fast-approaching deadline! The doctor I saw then was great and instantly gave me a note stating that I had a 'very serious viral infection' or similarly strong terms which really put my mind at rest when desperately requiring an extention! Overall a generally very positive experience with all doctors I saw.
Always been a good-to-great surgery. Sometimes the wait is a bit long for an appointment but they…read moremake a great effort when it comes to morning 9 am calls for their walk-ins.
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I am really worried that this is going to turn into some sort of political rant but I guess i just…read morehave to say what I have to say. Firstly, as a retail outlet (I can't believe I'm saying that) St James', and particularly Gledhow wing, is well over priced. On entering I am reminded of an airport departure lounge and, in common with these, the retailers are aware that they are serving a captive audience and quite obviously have no problem in profiting from peoples misfortune. I'm sure that these shiny new retail units are making lots of money for someone and it's good to know that, somewhere, there are happy people. More worrying was the comment of the assistant in one of these retail units when I commented on the excessive profits. I won't repeat his words but his comment on who profits was clearly racist. As a hospital (yes they still have room for that sort of stuff) I was left feeling saddened and extremely worried. I ha ve been visiting St James' daily for the past three weeks and these are my overall impressions: I have the up-most respect for most of the individuals who provide nursing and support care but, as a qualified nurse, I worried that many staff seem under trained for the role they find themselves in and they are obviously very stressed. It is unacceptable to 'forget' a patients medication, neglect hygiene needs or protect patients from harm. Staffing levels are low and patient care suffers because of this. Recently I spent a night on the assessment ward where there were several patients in the corridor due to lack of space some of whom had been waiting 12 hours for a bed (and some of these patients were planned admissions, asked to come in because a bed was ready for them). Don't even get me started on the cost of parking........
After my recent stay in hospital.. I just want to say how amazing your staff are, from the cleaners…read moreall the way up the to the doctors. You did everything you could to help our situation and I just want to thankyou for that. So anyone who's worried about going to hospital don't you're in good hands I promise x
The best doctors I have ever been registered with! Short waiting times on the phone, receptions are…read morereally nice and friendly, so easy to get an appointment they offer same day most of the times! Waiting time for appointment is quick, all staff are really nice. The care I have received each time has been great had no problems
Not happy as I think the surgery is getting more unprofessional day by day .They have changed that…read moreyou can't be later than 10 minutes to Five minutes look which is absolutely acceptable, but none of the patients were informed by text or email. I could be running late which can happen sometimes Happen Lucky that I called up saying that I might be round 5 to 10 minutes late, and then I was told that this has been changed to 5 minutes so if I was over five minutes late I would not be seen Plus, sometimes the receptionist the give you the wrong information and I don't want to mention any names, but they have rude receptionist .. Really upsetting as this is my family Doctors, and now I feel like I just want to move elsewhere to be honest
Big fan of this hospital, and as I've been here numerous times in my life, it's got a special place…read morein my heart. My experience have all been with the Minor Injuries unit (broken toes, sprained ankles etc) and they've always dealt with me quickly and easily. I was last here last week with a sore foot I'd got while running. In the space of less than an hour I was seen by a nurse, x-rayed, sent back to the nurse and told what was wrong with me - because it's a way out of Leeds, you always get such quick service and treatment, and the nurses are always very competent and professional I find. It's a much less stress free occasion than the A & E of the hospitals in the centre of Leeds, so I'd always choose it over those. Splendid.
My stay at otley hospital this Wednesday 15th June was 1st class. The staff on ward 3 were fabulous…read moreas were all the operating/theatre staff. I was cared for 100% and my family and myself were more than impressed with the friendliness of the nurses on the ward. Spotless clean facilities, comfy bed and excellent treatment, Thank you so much to each and every one of you, you are all worth your weight in gold.xx
Had a long term health problem and ended up switching doctors a few times so when i compare others…read moreto this doctors it really is superb. The doctors are very good, friendly and easy to talk to you don't get the feeling that they are above you. Getting appointments is really easy no long waits, and on the day of your appointment it dosen't seem like they are constantly running behind like some practices!. Theres a small play area for the children to keep entertained while you wait, and plenty of seating available too, it's clean and very accesible for pushchairs and wheelchairs. The parking is good too its never really full so you won't worry about finiding a space. I really can't fault them.
I have been to this hospital a couple of times, due to generally being very clumsy and giving…read moremyself one or two knocks. When I had to go for an x-ray after a spectacularly clumsy moment involving my practically tripping over myself, the radiologist who saw to me was an absolute star. I was in a fair bit of pain and she was really gentle and reassuring, helping to tie the gown at my back and escorting me into the x-ray department. It can be a little daunting with all the huge expensive looking machines looming over you so I was very glad to have the presence of a lovely radiographer. The hospital in general is thankful very clean and the staff is always happy to help. My only issue is the car parking tat is extremely expensive but I know this has nothing to do with the hospital itself.
Brilliant little hospital within a short bus ride from the town centre. Highly recommend the…read morerheumatology and the dermatology depts. All staff are helpful and extremely friendly, the coffee shop is a good stop with lovely food, however, if necessary you can go up to the 2nd floor restaurant where you can get a range of proper tasty meals.
The Leeds General Infirmary (LGI) is a huge, sprawling hospital in the centre of Leeds and you'd be…read morewell advised to research exactly where in the hospital your appointment is before you arrive. It can easily end up being a long walk across town to find the right ward if you get it wrong. In spite of its large and sprawling nature the hospital is efficient. Waiting times are short and staff are attentive. Obviously, no one ever really wants to g to a hospital but if you do have to go to one you'd rather go to a nice, efficient one and "nice and efficient" describes the LGI well. As hospitals go it's not an awful place to be either. The wards and general areas are decorated nicely and there's art here and there. There's a Costa Coffee within the hospital as well as a gift shop and a roof top garden. The first version of the hospital was opened in 1771 by graduates of the University of Edinburgh Medical School but the current version opened in 1869 and has gone through several refurbishments, upgrades and expansions since. Much of the layout plans of the hospital were based on recommendations by Florence Nightingale. So, I would absolutely avoid ever coming here but only because it's a hospital and I would absolutely avoid ever going to any of them. If you have to be in a hospital the LGI is just fine. Besides, I was born here, so it gets extra points for that.
Get your appointment location wrong and you may be lost forever! Honestly, there are times when…read moreI've been sorely tempted to catch a bus to another part of the hospital. As with many large hospitals in big cities LGI has been remodelled and added to over the years with the result that there are carbuncles on the structure that even their best surgeon couldn't remove and lots of unexpected and seemingly pointless changes of level in order to get to your destination. Travelling through LGI is a real exercise in 4 dimensional travel. There are always going to be stories of horror, joy and grief in any hospital but my personal experience has been of rather inept management and administration coupled with caring, dedicated staff (in most areas) who do the best they can with more and more limited funding. It remains a personal bugbear that hospitals such as LGI now resemble shopping malls in places (with the exception of affordable, accessible parking). Oh for the days when you could grab reasonable refreshment from a basic but clean cafeteria run by volunteers.
I like all the drs here. They are all helpful and very thorough. I have not had a problem here…read more Obviously at times there are delays in seeing the drs when they run late, which is annoying If I ring at 8am i can usually get an appointment on the same day. They also do thursday evening clinics and saturday morning clinics. the receptionists can be miserable though!
I sometimes get sent to this practice as I am signed up to the Cliffe avenue one. Both surgeries…read moreare part of the same group. So I get sent here if I need an appointment but Cliffe avenue is full that day. It's a good doctors, the staff are good and I rarely have any problems here. Waiting times can be quite high though as its very popular.
Anybody flicking through my reviews will see that I visit the doctors quite regularly. I am just a…read morebit of a weakling so tend to pick up ever virus that is going around. I visited many different doctors in Leeds but this one is my all time favourite. You can get an appointment that day of it is urgent and normally the next day of its not urgent. You can also book and cancel appointments online, which is brilliant if you are working and can't get to a phone. The waiting room is small but warm and inviting. They have a wide range of magazines to flick through, not just your women's weeklies but also men's health, music magazines and local publications. All the staff here is really friendly and most importantly listen to you, they won't push you put if you have over run the regular three minutes.