so I purchased this vehicle from this used place and I was told that the vehicle was ready to go,…read moreso I purchased the vehicle it turned out to be a total disaster. Vehicle would not pass mission. Vehicle will not run correctly all kinds of problems trying to start the vehicle. I suggest people not to purchase any vehicle from this location because there's nothing but a bunch of lies and crooks.

They were able to get me in for an oil change on the same day. I'm sure I just was at the right…read moreplace at the right time. But it speaks volumes as to how quickly they're try to get you in. The service was way quicker than "Valvoline Drive Up". The customer service was top notch. Everyone was cheerful and made me feel they were happy I was there. They communicated clearly, concisely, and were detail oriented. The waiting room and single person restroom were both so clean, quiet, warm, and showed pride and respect in what they're doing for their customers. I was impressed and I think you will be as well

*DO NOT COME HERE UNLESS YOU WANT TO SPEND $10K IN REPAIRS*…read moreMy wife and I were going to the store when our 18' Toyota Tacoma stopped working, so we called AAA to tow our vehicle to the nearest shop which was unfortunately, South Green Automotive. They told us our alternator was dead, so they replaced it. Charged us a good amount of money which we thought was a little bit on the expensive side but they gave us a warranty so we had that to fall back on. At least that's what we thought... Not even six months later, and our alternator failed again which led us to think that maybe they had a defective alternator so we called back to see if we can get into the warranty that they promised us, and basically had to beg them to honor their warranty, which seemed very sketchy and just unprofessional for me. They charged us the parts plus the labor cost when a lot of shops waive the labor because of the warranty and only have the customer pay the parts. Unfortunately, this was not one of the shops. Not even three months later, and the car failed again so I decided to take matters into my own hands and change the alternator and the battery so that way they wouldn't be any failure of the charging system with both parts being brand new. That only lasted for about 2 to 3 weeks, so after being fed up with this issue, I decided to take it to the Toyota dealership which told me that the alternator connector was severed, the pins were damaged and misaligned which caused the alternator to fail. Two years, Four alternators, three batteries and $10,000 later I am now hoping that my car will be fixed tomorrow so I can finally drive it. It is a shame that AAA allows for these kind of shops to continue providing service without any sort of checks or balances, because something as simple as a connector could've been inspected and repaired. Then again, Toyota mentioned that they have only seen BAD MECHANICS sever connectors and wires. There's a reason this place less than 50 reviews.

We were looking for a new car to purchase and after visiting a few dealers in MA, where we could…read morenot make anything happen, we drove to Hartford . We stopped at Hoffman Porsche on a whim just to see what cars they had on the lot. We were greeted by Silvio, who took the time to learn what we were interested in and what would work for us. With Incredible courtesy and without pressure he showed us a few cars. After test driving a Taycan 4s, I gave him my trade in data and asked him to make me a fair offer for both a trade in as well as the Taycan. By the time I got home, he had emailed me everything needed and the next day we drove down with our car and a bank check to purchase the Porsche. In all of my years of buying many cars, this was by far the easiest, most professional and best experience I have ever had. We were introduced to the GM and service manager, who helped complete the process. I highly recommend this dealer, and I hope to do business with them again for my next car!!!

Pure Sleeze!…read more Bait and Switch On Feb 7th Nicole Mooney accepted my offer of $80K for a BMW X5 PHEW, all taxes, fees, "out the door". See her email and her purchase order. I signed, and returned the purchase order which included $500 for registration. On Feb 11th, she emails and says "Our Registration Team got back to me" and she has increased the price by $1,782. This is after I had signed the purchase contract. Another sleeze move...You know how the dealers want a finance person to "Meet with You" so they can pressure you into accepting high margin add-ons? In the old days, it was rust-proofing that actually voided the manufacture's warranty? She would not send me the Closing Paperwork ahead of time! Why give the customer a chance to prepare when sleezy dealers can ambush them? BMW National should be ashamed of the Hoffman Auto Group.

Dan and his crew did a great job on my car. had a problem with my coolant system. They were ready…read morefor me when I got there. Very courteous, very fair and I trust them. Well done Dans Auto!

I was looking for a used car for my college daughter and we found a great fit at Dan's. We worked…read morewith Brian (son of Dan in this family business), who after having been to so many other dealerships, was like a breath of fresh air. Brian was very open and honest and clearly wanted to help us make the right choice. Everything he said would be done to the vehicle before we picked it up, was completed. We had a small issue after purchase (no fault of theirs) that true to his word, was taken care of for us. I highly recommend checking these guys out if you are in the car market. We are extremely satisfied customers :)

Be careful. This place is super shady. We bought a car months ago from them and are still not sure…read moreit's a good car. Brought it for repairs and they refused to give us a receipt

Yesterday morning I noticed my windshield was cracked. My Lexus Dealership connected me with…read morePayless Auto Glass. I spoke to Rosalind and she was exceptional with helping me secure a windshield replacement the next day!!!!! She also talked me into the Payless replacement windshield instead of the Lexus one because they guarantee their product. Thank you Rosalind you are a true asset to Payless Auto Glass.

ROSALIND has excellent customer service skills! When I spoke with her for the first time last…read moreweek, she was very pleasant. She provided me with the information I needed and reassured me to reach out to her if I had any additional questions. When I arrived at the location, ROSALIND greeted me at the door and she again was very pleasant and informative. This business is very fortunate to have a loyal and experienced employee like ROSALIND.

I recently purchased an 06 Acura MDX from Franklin Motors in Hartford. After searching for cars for…read moreabout 6 months, I stopped in and looked at the car. I was satisfied with their selection. They mainly carry high end used cars, but a huge variety for a small dealership. The vehicle I bought had 1 owner and had the entire service record with the vehicle. The few things that needed to be addressed were taken care of by Franklin Motors. The owner Rocky was very accommodating and helpful. I had originally emailed them to look at the vehicle and within minutes Paul the finance manager contacted me. Both Rocky and Paul were a pleasure to work with. I am an out-of-state resident and they took care of registering the vehicle for me. The price on the vehicle was fair, and the miles were lower than at other dealerships. I have purchased used cars before without satisfaction and I can say this was by far the easiest and most comfortable transaction yet. I would strongly recommend Franklin Motors to my friends, family and co-workers. They don't pressure you into a vehicle and they are really good at accommodating any questions or concerns you have about the vehicle. Best experience I've had purchasing a car by far.

I would like to formally express my deep dissatisfaction with the service I received after…read morepurchasing a 2022 Hyundai Santa Fe for approximately $18,000, financed with extremely high interest rates. The vehicle was delivered with several issues that directly affect both safety and the minimum quality expected from a vehicle in this price range, including severely worn tires, a tire losing air pressure, and a malfunction in the parking assistance system, with a warning light appearing on the dashboard only hours after the purchase. At the time of purchase, I clearly explained that this vehicle would be used for a long-distance trip of approximately 3,000 miles to California, which makes the condition in which the car was delivered even more concerning. When I returned to the dealership in a respectful and polite manner seeking a reasonable solution, I was treated with a complete lack of professionalism. One employee in particular behaved in an arrogant and disrespectful way, even pretending not to understand me when I asked him to personally inspect the issue with me. It is unacceptable for a customer to invest such a significant amount of money into a vehicle and receive a product with evident safety concerns, while also being treated with disrespect instead of honesty, professionalism, and accountability. This type of treatment is not only harmful to customers, but also damaging to the dealership's own reputation and credibility. Businesses that fail to respect and properly support consumers after a sale ultimately lose the trust of the community and create a negative image for future buyers. My intention with this review is simply to warn future customers about the negative experience we had and to reinforce that every customer deserves transparency, respect, and proper support when dealing with issues that arise immediately after purchasing a vehicle.

Sam (Samy) made my whole experience with (first-time) collision repair pretty stress free. He took…read morecare of all the details handling the other person's insurance company as much as possible, setting up my (free) rental car, picking me up at the airport the day I arrived back and my "new" car was repaired and new again. Final work on my (basically new) Kia Forte was AWESOME. I would definitely recommend them to anyone needing auto/collision repair (although I hope I never have to do that!)

BUYER BEWARE. Makes promises to repair vehicle and doesn't follow through. Doesn't disclose issues…read morewith vehicle prior to purchase. Will not return phone calls or texts messages. He sends your calls to voicemail. Meanwhile he is sitting with the car you just paid for. His dealer license should be revoked. Don't buy from this dealer unless you want to get ripped off and lied to.

Prestige motor has been a blessing to me and my family we have two rolls royces and the nearest…read moredealer is in Stanford connecticut Prestige motor have service these cars with extra ordinary expertise I can't thank them enough for their service and experience they have our business for life.God bless you Mike CURTIS

The owner will not return phone calls and they keep trying to have me sign forms agreeing to pay in…read morefull bit they will not give me a price. This place has been a nightmare to deal with. In the end the service was done and the work looked good. But the process was still a hassle

Whatever you do, do not go to New Haven Powersports for service or to buy a motorcycle. At the end…read moreof March, they put a used kickstand on my 2011 Ducati Diavel. Two months later, I got on the bike and the kickstand fell off, causing very minor damage. The bolt was not secured properly, and the kickstand itself was perfectly fine and intact--the problem was their installation. I called the service manager, Will, and he told me I could get the bike towed and that he would find prices for me to replace everything. I explained that the issue was not a failed part, but that it had not been put on correctly. I wasn't satisfied that the discussion would lead to a resolution , so I called the owner and explained what happened. The owner asked for pictures, sent me a text message telling me where to send them, and said they would follow up. Instead, I got a phone call from Will threatening me and saying I had gone behind his back. He told me it was a used part, not to come to his department anymore, that they were not servicing my bike, and that if I came there they would have me arrested. When I asked to speak to the owner, he said the owner did not want to talk to me and that he was talking to me instead. I only wanted the stand fixed so I could ride my bike, but instead I was met with hostility, threats, and refusal to take responsibility. Based on my experience, I would strongly recommend taking your business elsewhere.

Bought a motorcycle here. Do not recommend. Terrible service. Terrible parts department. One of the…read moremost sexist places I have visited. If you are a female, avoid.