I wish I could review some aspects of business separately that have multiple departments because we had a very mixed experience.
Our Realtor: 5/5
Levinson randomly assigned Bailee as our realtor, and she is the only reason we were able to make our house purchase. She talked us through difficult moments with the builder and the HOA. She responded to all of our inquiries quickly, even way beyond the normal business hours. Bailee made our home purchase possible when we thought about walking away several times.
Builder Relations: 2/5
Levinson represented both myself and the seller who built the home, but they didn't appear to do much work to research the builder or the HOA before putting up the listing. The took the word of the builder without doing any additional research. We found out, after signing the purchase agreement, that the HOA was going to sue the builder for not complying with the covenants on the land. He also did not have all of the repairs completed in a timely manner. The builder was even installing a sink on the day of closing! While we bought a new house, it's still not perfect. The builder has an incredibly bad BBB rating because he failed to respond to complaints. I know Levinson isn't responsible for the builder's actions, but they should have done more research before selling his property.
We ended up closing, but only because of the tireless advocacy done by Bailee. The home is beautiful, and I hope we never have to have contact with the builder. read more