1. Dalatri Property Management

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Oklahoma City, OK

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Dalatri Property Management

5.0 (2 reviews)
Closed • 9:00 am - 6:00 pm

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10 minutes

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100%

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I've been with a handful of rental companies, and this one meets the top qualifications for worst…read morecommunication and business unprofessionalism at its finest. Prepare yourself for this review. Back in the summer of 2021, my husband and I were moving from Tulsa back to OKC. We were relocating back for a job. We were happy to be approved for a home a month before our move date, especially in the middle of the crazy housing market. Little did we know that was just the beginning. We were weekly to daily calling and emailing when the house would be ready, but it was a ghost town. Which we found odd, but we finally got a move date and we informed the moving company. Literally did not receive the keys for it until less than 2 hours - THE DAY OF - before the moving company arrived with our things. Their excuse: the house wasn't move in ready. We decided to take the home "as is," which we were prepared for the typical dirt and grime, but it looked like the place wasn't touched at all- cleanliness wise. Definitely disgusted with the dead bugs, and it smelled like paint. They give you a form to send how the condition of the home is, so best advice take ALL THE PICTURES WITH THE DATE. Save a copy for yourself with the terms and original findings. Side note: don't be fooled with their "on time rent and we'll report to your credit," total scam. We also had our beloved pets emotionally certified, and by law, they were not supposed to charge us extra per month, but they tried even after we had presented the certified paperwork. Immediately, we noticed our water pressure was low. We sent a maintenance request in, and it took them weeks if not months to have someone come check it out. Whoever they contracted never came back, and they never sent anyone else to fix it. Then, when winter hits, our heater goes out. We sent an emergency maintenance request, and they didn't come out until 2-3 weeks. By this time, I was 2 months pregnant, and we had to buy a space heater to keep in our bedroom. They fire place they advertised didn't work either, which they told us when they repaired our heater. Oh, and if you're working, they'll definitely send someone out for any repairs while you're NOT there and will notify you extremely last minute. I don't know if it was the increase on our rent, the Terminex contract I had to invest for the bugs, the lack of communication or tacky, and terrible renovations, which really turned my stomach. Or maybe it's the lack of empathy or care that this place gives off. We definitely gave our best to make that place a home for the year we lived there. This company is receiving the 2 stars because we cleaned the place so well for the next ones that rent it. So good that we got most of our deposit back.

If you are a landlord considering this property management company, read the contract very…read morecarefully--line by line--before signing anything. In my experience, their practices were misleading and one‑sided, and the contract language heavily favored the company while leaving landlords exposed. Issues that were not clearly explained upfront later became problems, and when concerns were raised, accountability was deflected rather than addressed. I had an incredibly frustrating experience with this property management company, and I feel compelled to warn others. From the start, communication was poor and inconsistent. Important concerns were either dismissed outright or met with delayed, vague responses that offered no real resolution. I was repeatedly made to feel as though my concerns did not matter, even when they were legitimate and reasonable

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I relocated to NYC, but decided to keep my property in OKC. PMI came to my rescue and found a…read moretenant super fast. They have been extremely professional, transparent and kind; always communicating everything with me immediately. I would highly recommend using them to help manage a property!

From the owner: Property Management Inc. Oklahoma City is a full-service real estate asset management company that…read moreprovides professional property management and real estate brokerage services. We offer both residential and commercial property owners with the highest quality property management services using state-of-the-art technology to keep them informed of how their investments are doing in real-time while providing tenants of these properties quick and easy access to maintenance requests and billing. Property Management Inc. Oklahoma City provides our clients with excellent customer service by maximizing owner profitability while preserving their investment in real estate. At Property Management Inc. Oklahoma City, we make property management, manageable! Our office is locally owned and independently operated. We are part of a larger franchise that has been perfecting and changing the property management industry for over 20 years. The experience we have gained worldwide truly reflects within our service offerings on a local level. The key to our success is not only providing prompt, friendly and professional services to our property owners and their tenants but also understanding that your property is an essential investment in your future as well as ours. We not only strive to increase the value of your asset over time, but we also help you set the maximum rent possible, so you grow in your investment.

Key Realty and Property Management

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My wife and I applied for one of their managed properties. We were approved and told we had to pay…read morethe $1600 deposit. We had not yet seen the lease agreement. Once we received the lease agreement I began to fill it out reading it thoroughly. I noticed that we were not allowed to hang anything on the walls. Weird, but not a deal breaker. Further in it read that the provided and overly promoted included appliances would not be repaired or replaced if they became inoperable. I called to verify and was told only the stove would be repaired or replaced if it became inoperable. All other appliances had no guarantee and were provided as a convenience. We decided to go a different route since the ad for the property made a big deal of the provided appliances. One of the reasons we rent is because we don't want to be saddled with repairing or replacing appliances or anything else that may go wrong with a property. I emailed the company and text the representative who showed us the property. I wanted to know how to go about getting our deposit back. I was told that the deposit was non-refundable. I asked where that was stated. She said it was in the application. This seems like a deceptive practice. I mean, we weren't given the lease agreement until after we paid the deposit. I was told the deposit was being kept because the owner had missed out on a week of advertising and possible renters. I thought it was a security deposit, not an advertising deposit. Anyway, lease at your own risk. I guess I should have looked up the reviews before assuming this was an upstanding business. I have requested a copy of the application I submitted. I will update next week whether I get a response or not.

This is such a terrible dirt bag property management company. I've rented from 5 different…read morecompanies since moving out in my own and this is by far the worse one between Muskogee, Tulsa, and OKC. Maintenance is an absolute joke unless they enter your home without warning or permission, the house itself is falling apart barely 3 years into a "remodel". Floor panels cracked, bowing up, foundation cracks have shown up ALL OVER the house. They don't use any licensed people to perform work, we had to have a snake drain because we've had issues since moving in and they tried to charge us almost $200, and then when we had a pipe burst they called thier unlicensed plumber maintenance guy to do a crap fix that is still not 100% and happened months ago. Key will raise your rent every year you re sign no matter what, any "emergency" maintenance is actually through the owner who is a rude snob who has 0 knowledge of maintenance and usually takes about 2 hours to respond to a "emergency" Save your money and headache.

Dalatri Property Management - propertymgmt - Updated October 2026

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