I give it zero stars. I went in a little over a week ago to get a pair of shoes that were on sale…read more I didn't see any on the sales floor so I looked online and it showed they had 2 pair in my size. Great. I could find no one in ANY department to try and get service in shoes. I saw 2 people working the check out area but no other employees and I did 2 full laps around the store. So I called and left a complaint which I'm sure had great effect. That was sarcasm in case you missed it. So just now I thought I'd give them another chance. I called the store directly and my call was sent to someone in shoes. Great again. After a 5 minute wait a very helpful person took the information about the shoes (online said they still had the 2 or) and she said she would go make sure they were there and I would hold. 10 minutes later I get customer service again and I said I was holding for someone in shoes. She was talking but evidently to someone else because I couldn't understand her, but she eventually got back on the phone and asked for my name and number someone would call back. I declined her offer. They made what should have been a simple transaction for $68 into a pain in the butt purchase for $85 ( the sale is over of course) but I guess it doesn't matter because it's NO SALE period and there would have to be a very compelling reason for me to ever shop at Kohl's again. There's at least 5 other stores in the area that also have the shoes for $85, I'm going to try one now.

The young gal helping me was still learning. I asked her a question that she was not familiar with…read more The Supervisor right next to her was very helpful. She was very patient with the new employee and answered all my questions quickly and throughly. It was a busy day and in spite of my questions they were very gracious, thanked me and told me to have a nice day, and sent me off great smiles! Your Supervisor was a great trainer.

HUGE PROPS! I needed a garment bag and couldn't find one at the usual places. This location does…read morenot sell them, I assume they come with the purchase of clothing, HOWEVER, the gentleman who welcomed me into the store went ABOVE AND BEYOND! He went to the counter and gave me a free garment bag!! No purchase, no haggle, simply heard a guest asking for something and provided it. WHO DOES THAT IN 2026?! I mentioned that that next time I was in the market for a suit I would be back - he smiled and said, "I don't think you're 'big enough' for our store." I cannot say enough about the customer service at this location! Stop in here for help finding those next clothing items!

They have great selection if you are big and or tall. The sales person was so helpful he got a…read moreshirt down that was on display without a word or complaining. I think their prices are ok but I tend to usually try and watch for sales. But needed a couple nice shirts for a funeral so just had to buy them that day. If you are big or tall they'll have what you need in-stock.

I purchased a couple of sweaters for my wife, as Christmas gifts. One sweater fit, the other did…read morenot. Talbots is not a store with low prices. I had the gift receipts for both, but couldn't remember which receipt, went for which sweater. So my wife took both sweaters (and gift receipts) back in to the store I purchased them from, with the intent to either replace the non-fitting sweater or receive the amount I paid for it. She was met with extremely poor customer service by a "mature employee" (probably close to my age) and was given a hard time and down right rude attitude to her, about returning the sweater. I shopped at Talbots, because at one time they were a very reputable store, apparently this is no longer true. My wife was so upset, that when she came home, she said she would no longer shop there again; and asked that I do the same. In this day and age of struggling economy, you would think a store of items priced as they are, would put forward a better customer service attitude to retain clients. Unfortunately, not only did they loose my wife's future purchases, but mine also, going forward.

I've had excellent assistance with online returns--efficient and friendly. Shopping in-store has…read morealso been very helpful, helping me find the right size and style(s) I prefer. I've found their clothing to be very good quality. Sales racks are irresistible!

I went to pick up some items I have purchased online and had sent to the store to save the delivery…read morecharge ,and had the pleasure of meeting a new employee her name is Jordan. She was helpful pleasant and quickly made sure I was helped .Jordan is a pleasant addition to a great team . Love,love ,love this place,and the clearance prices can not be beat on the highest quality kids clothes.One last thing no hassle returns .What more could you ask for.

Clothes are nice and reasonably priced but staff seemingly could care less about their customers…read more Went in today for a number of Christmas gifts. The place wasn't crowded and I easily picked out 4 outfits to purchase. Not an employee to be found at the register or in the store. After waiting and wandering around for about 15 minutes looking for someone to check me out. I abandoned my merchandise. Won't be back. Plenty of other stores where baby clothes can be found.

My only stop whenever I'm at the Outlets of Des Moines. Good-sized Polo Ralph Lauren that has all…read moreof the latest summer and fall fashions, to include a reasonably sized Big & Tall section. Excellent customer service here. Special thanks to the female assistant manager (blonde hair, 25ish, and fabulous) for assisting me with my shirt purchase + Polo Connect update (whoever in Osh Kosh, WI registered me messed up my date of birth within the system to receive coupons). Definitely stop here whenever east of Des Moines!

Walked in to the store on Friday afternoon and there were about 5 customers in the store shopping…read moreand 3 or 4 employees standing at the checkout counter. (I could hear they were talking about their weekend plans) No one greeted me or offered to help me with anything. I walked around the entire store and found some jeans I was going to try on but no one approached me at all to help. I decided to skip trying on anything there and exited as soon as I could. I was frustrated that no one said anything to me as they greeted some others as they walked in. I was dressed appropriately and normally I end up buying something when I go in Evereve. My home store is either Sioux Falls, SD or Naples, FL. Both of them are super, the people that work there greet everyone when they walk in and are extremely helpful picking out items that I wouldn't even think to try on. I generally end up buying what they pick out. This is the second time this has happened to me at the Jordan Creek Mall store. Not too excited to go back to that store.

My all time favorite shopping experience when looking for trendy, fashionable, comfortable,…read moreversatile women's outfits! When you walk in the store you are greeted by one of the personal consultants who will help you find what you are looking for, get you a dressing room and sometimes challenge you to try something you may never have considered. I love the entire experience! And the clothes, although you pay a bit more, are high quality, trusted brands that make you feel great, and last for seasons. They have off season pieces at discounts and hold sales throughout the year, and I enjoy picking up sale pieces as well as adding new key pieces to my wardrobe when I visit. If you read up on the website or ask in store you will find there is a story behind the founders and the building of the Evereve name. There is a blog by the founders with great tips, insight, thoughts, and so much more! And a theme the team carries through "find fashion, experience joy" in every store along with promoting their "with heart" campaign. A portion of sales goes to charity and you can contact them to hold events in store supporting and promoting meaningful causes. They offer online sales, and a trendsend program (you create a profile and your personal consultant creates and sends you boxes with coordinating pieces you can try and choose from as often as you would like, all delivered to your door!) I love the trendsend idea but personally enjoy the in store experience so haven't signed on for a trendsend... yet. If you are looking for a special outfit for a trip or special date night, or for a comfortable weekend run around outfit, work clothes or fun clothes and want to look great and feel amazing, stop in and see what the team can do for you! You will be filled with joy in your experience and won't be disappointed.

Great customer service!!! So thankful to the lady who helped me. I had a new pair of joggers I got…read moreas a gift for Christmas that caught on my desk drawer and ripped. I brought them in and she did an exchange for me. So thankful!!!

We have shopped here extensively for years and purchased the ideal travel clothes from here! As…read moreEddie Bauer members putting our purchases on our Eddie Bauer card, we routinely receive discounts and coupons that bring us back into the store, and their sale and clearance racks are the perfect place to look for gifts! The fabrics are sturdy, hardy and hold up to endless rough wear, hiking, getting soaked by unexpected ocean waves, rain, harsh sun, all elements all the time! Far better fabrics than higher priced clothes we've found elsewhere. Comfortable, a multitude of styles, provide excellent warmth when needed, cooling as needed, and wrinkle- free are perfect for travel! Excellent place to find travel wear!

Finally visited the shop, was very disappointed to find that I have to get my size online! What is…read moreit with clothing company's that only think people are ONE size! I could make a fortune having a shop that caters to the Thick Full Figured Woman! They did have really kool and trendy clothes, just need bigger!!!