this shop is staffed by firearms experts, who are always willing to spend time helping the novice and expert alike their selection is impressive and they really know their inventory - plus they will also let you know if they have any war surplus items in stock that would fit your budget as a very affordable add-on to your purchase - this one factor alone has helped me acquire some very interesting pieces about which I normally wouldn't have found I think the reason you should always check with Lever Arms when you're looking for an item is that they value their customers very highly, and they provide the very best customer service in the business read more

Do Not Give these guys your money. Rude. Zero customer service. I paid for a gun in stock, waited 2 weeks with no word from them. Then they refunded my money because they sold it to someone else. I will never use them and would not recommend using them. read more

My experience with Lever Arms has been nothing but positive. They were courteous, professional, and very patient with my purchasing process, despite some hiccups along the way. I'm hoping this review will encourage those are interested in purchasing a firearm (or two, or three...) and related products to check the place out. :) read more

Rude staff. I went in there to buy a gun for the first time, and they seemed pretty disinterested in helping. I do not recommend this place. Firearms prices are also way higher than the completion. read more

Purchased some ammunition and other accessories there. Service is a little spotty and the staff not very friendly. Prices are fairly close in terms of ammunition to other retailers. Have not really compared their firearm prices to other stores. Not sure I would buy more expensive items here based on their service. read more

Lever Arms is within two miles of where I live, so they are my local firearms store. Unfortunately, they do not answer their emails despite their website encouraging you to contact them (esp. for special orders). And because of this, they have lost some pretty cool coin. As an avid Heckler and Koch firearms fan, I am more than happy to drive to Coquitlam to buy my H&K firearms and accessories. I'm now in the market for my 6th firearm (not an H&K), but I don't even consider Lever Arms when buying. Sorry guys! read more

Awful service. Staff are very reluctant to help or answer questions. Especially the old guys. If you are looking for a good shopping experience, put this place at the bottom of your list. Prices are also unjustifiably higher than competition. I'd much rather take my business to Tiger Arms or Reliable Gun. read more

Awful staff. I guess it may be ok if youre an expert but dont go there unless you really know what youre talking about. They will treat you like dirt. read more

Had my first dealings with lever arms this week. Purchased some surplus ammo. They couldn't have been more helpful. Needed some advice and they were more than happy to help. Great experience. Will definitely return. read more

Online service was great. I would not stop shopping . Looking at other products. You need to fix your website, it locks up when trying to make a order. read more

Called six months ago to place an order for empty sks stripper clips as my source for ammo was loose, rather than pre-clipped. He was very aggressive and laughed at me and was yelling over me "why would you want just stripper clips"calling me a f'n idiot and slamming the phone down. Called today and now they only have loose ammo and empty stripper clips. He remembered me and told me to go f myself and hung up. No way I'll ever deal with this douche. read more

The selection of firearms is really good sometimes and horrible at others. Staff are customer friendly but I go there to buy guns not make friends. Always a crazy amount of surplus ammo on hand. read more

Done business with this store back since Allan Lever had the place. Always found it one of the best starting points if you are looking for surplus and most often the best price and quality on those items.Have purchased brand new here and it was usually priced close to (+/-) the other fine outlets in town. Staff here will answer your questions and if they can't, they'll tell you so. Looking for something they don't have? Ask them. Sometimes they will be able to find it or steer you in its direction. They will take care of your paperwork immediately, notify you right away when it clears and if you're having your purchase shipped, my experience is they do it right away. Parking out back. read more

I purchased a 9mm pistol from Lever Arms, as well as some ammo, and a bit of related gear. The store is well laid out, and the staff is quite knowledgeable about their products. I found them to be well organized, and able to deal with all the paperwork arising from a restricted gun purchase in a timely manner. Prices can be a little more expensive than out in the valley, or from some online sources, but it's a fine establishment. I do find their website a little vague and it doesn't list all the products they carry. However, if you're in the city, and you find yourself in the market for a firearm, Lever Arms is a solid choice. read more

I'm not sure if I caught the staff on a bad day or what, but when I came in the guys at the counter didn't seem interested in helping me at all and I was the only guy in the store. I walked in interested in a new rifle and left with only some cleaning supplies and took my big purchase elsewhere. Prices were good so that's why they still get 3 stars. read more

Without a doubt this store has the WORST customer service I have ever experienced in ANY kind of store. I spent almost $1300 in a period of two months in this store and was about to make another expensive purchase ($300). When some visibly irate 24-28 year old PART TIME salesperson insults me, treats me like garbage and then asked me to leave the store. I had asked him to show me a rifle which I was interested in purchasing, as it was in a display case. After examining the rifle, I told him that I would have to "think about it" before making the purchase. I was leaning towards purchasing it, I just needed to think about it for a few minutes. I guess he thought I was just wasting his time, and that he wasn't going to get his sales commission. So he insults me, accuses ME of being rude, and "asks" me to leave the store. I have NEVER been asked to leave any establishment in my life. I have DEFINETLY learned my lesson...... I left the store, and made my purchase in a store where my business is valued and where I am treated like a VALUED customer. I haven't been back there since, and I've told all of my shooting/hunting buddies of my experience. The funny thing is that they also told me that their experiences there have been very "cool" with the sales people/employees. They said that for some reason the sales staff seem to be anti-social, and don't seem to know how to deal with customers. I don't expect to walk into a store, and be treated like garbage when I am TRYING to give them money..... How does this place remain in business?? I considered calling the store and speaking to the owner, but I decided against it. Given the other comments from other shoppers, I'm pretty sure the owner knows what his employees are like. read more

great shop with good guys . i had plenty of questions for them and they were very nice and knowledgeable . good prices , lots of free parking . plenty of stock . check em out read more

I purchased a sks and some ammo, The sks only used 1 time and not working, slam fire! I bring the sks back to this store, but the store staff not friendly, they said they can sell other one to me but do nothing with the wrong one, or they can send it to gun smith fix it but need pay by myself, this is only used 1 time gun in range! I am gone not spend peny in this store anymore!!!!!!!!!!!!!!!!!!!!!!! read more

Without a doubt the best online gun dealer. I placed an order for gun and ammunition and I am satisfied 100 % with their service. They were very helpful and answered the phone in a minute. They are very helpful have patient and not sell b.s. I received order as promised. I will order from again. read more

I have bought two rifles and two pistols, some crates of ammo and cleaning supplies at lever arms over the last three years. If I wasn't banned, I would never go there again and hope no one else will. My overall experience was mediocre at best. However, when I had a surplus rifle from lever checked for headspacing at another store, the gunsmith told me that the rifle was UNSAFE to fire. I took the rifle back to lever and explained what I had found out and their response was unbelievably poor. They were hostile to me and insulted that I would go to another store. When I asked if the rifle had been head spaced before it was put on the rack for sale, one of the employees replied "probably not"!! They said they wanted a second opinion and have their gunsmith look at the rifle. I agreed. I come back two days later and they tell me that the rifle does indeed have excessive headspace and may or may not be safe to fire. GREAT! I asked for my money back but the employee responds by showing me a generic store receipt which in tiny writing states that: "Used and surplus rifles are sold as is." If they were going to tell me that, why exactly did lever take the rifle to another gunsmith? Apparently, I am told by the employee, there are also two signs on the wall stating the store's policy. But who looks at signs stating store policy when you are looking to buy a gun? In addition, someone with poor eye sight may not be able to read the policy on the receipt or the signs. Consequently, according to lever, somehow, I am fully responsible and lever thinks they are devoid of all liability. However, in my belief, lever has to ensure duty of care that their products do not harm the purchasers through no fault of their own. Why wouldn't lever arms have a rifle checked for safety before selling it? Or at least telling the customer beforehand that the rifle needs to be checked for headspace. Is lever arms not concerned about the safety of its customers? This is something you would expect from an unscrupulous person not from a gun store which has been around for 45 years. When I purchased the rifle and ammunition for it, no one verbally told me of their policy or the need for the rifle to be checked for headspacing. When I tore up the receipt that I was given by the employee, he banned me. Anyways long story short if you are still shopping at lever arms remember my experience because you may be next. Also, I have a suggestion for a new advertising slogan: "You will spent $350 and all you will have to show for it is this paper weight. Cherrio!" read more