I'm just am average guy who values customer service but also owns up to my own faults. I visited…read moreCigar Phoenix on Pine Rd and thru my own fault left my lighter on the table. I called a friend still there and asked to have the manager put it behind the counter to pick up the next day. Well the next day I arrive and the employee "Wayne" tells ask what it looked like and then says " that was a nice lighter. It was on the table when I was leaving ,I knew it wasn't one of ours so I took it home". I asked him to bring it back and I'd come back the next day to get it. I come back and another manager tells me that he wasn't due in until later that evening so I left my number. Another day no call from the store, then I call the next day and still no lighter. Most businesses have a simple lost and found policy of hold items behind the counter and see if someone returns for it. I never heard of employees allowed to remove that which does not belong to them because it's nice looking and don't demand they return it to the store after a customer inquiry that has been verified. Four days after my original return to find my lighter two visits to ask and a phone call nothing. They have my number if the want me to have it returned gas cost too much to keep driving there for nothing. However, they have lost me as a customer and I will not be suggesting them to anyone else. Good experience = 5 potential customers, bad experience = loss of 20 potential customers.

I tried 4 times to phone ahead but no one answered at all. When I got there, I informed the clerk…read more(or manager). But he was at loss of words, saying nothing and looking floored. I asked for a box of the most MELLOW Churchill cigars. He did not know what mellow meant. I was shocked because cigar order companies categorize cigars from strong to mellow. I had to explain the meaning of mellow to him. Then he showed me two boxes of cigars. I bought one from him. When I opened the cigar box, it was not Churchill cigars to my shock. I will never go there again. I will go to other cigar stores who have been friendly to me in the past.

I was in the area and needed to replace a vape pen. I goggled vape shops in the area and Vegas…read moreVapes closet. Upon coming through the door, I was greeted warmly by the staff and was asked "how can I be assisted". I informed "Dan" of my needs and he presented options to me and I made a choice based on the counsel provided. Dan also offered information on local legislation concerning vaping products which I found to be helpful. I am happy to find this vape shop in the suburbs that was solidly stocked; fair prices and with good customer service outside of Philly. The product that I purchased was just what I was seeking and I plan to return in the future.

Finally a pretty descent vape shop that is located out here in the burbs. They are still in the…read morenewly opened shop phase of it all as they keep on adding and improving the stores outlook . Nothing wrong with that I think. Every time I have came in, there is always something new they added to the place, along with more unique juices. Vegas Vapes also caters to the local business that make the juices where it is more easier to acquire, then if it were to come from across the country. I also had the pleasure of meeting and speaking with the owner Raffi. He (Raffi) knows the product, or products when it is comes to vaping. If you have any questions, or if you are unsure in what to get , he will help you out in finding that perfect match. Raffi also will also make sure before you leave, you understand how to use you new equipment. Personally I like it when an employee, or even the owner no less will take the time to make sure your fully satisfied. Raffi and Vegas Vapes is an awesome shop, they even offer military discounts to those who have served and are still serving in the military. Awesome clean shop, a great staff along with a friendly owner. Keep up the great work Vegas, I'll definitely be back.

Great staff, great selection! The Later Days Full Spectrum vaporizer is a great deal!!read more

amazing place, great staff, they're always there to help you and guide you to what you need. And I…read morehave to mention that the place is spotless, which is also very nice.

Dave was awesome. Very knowledgeable with cigars. Great an atmosphere…read more Cigars are a great price

The shop is under new ownership since summer 2024. Totally different vibe than before. Many…read moreupgrades and renovations. Feels upscale now with improved selection of cigars. Highly recommend.

Fantastic selection of top name cigars. Oliva, Romeo & Juliet, Drew Estate, Punch and many more…read more Beyond cigars, this store has the most extensive selection of vape and glassware I have ever seen. And if you roll your own cigarettes, well, this is the place to get supplies. Incredible selection, amazing prices. The owner and his family are the nicest people you will ever meet.

I went the Pipe Rack because I ran out of EZ Wider papers for my Medical Marijuana which helps with…read moremy leukemia. When I mentioned I have difficulty using the gizmo that rolls joints, the owner David kindly demonstrated a better method. He demonstrated another RAW product that offers pre-rolled cone-shaped papers and a cone "loader" to take the trickery out of inserting product into each joint. David was patient and made sure I understood. As a senior, I deeply appreciated his helpful advice.

Found this Awesome place while visiting my son in college. Small and to the point. Owner was very…read morefriendly. It's a hidden Gem!

LOVE LOVE VAPE 309! I've been shopping for vape juice and…read moreaccessories for a while, and I've come to expect vape shop staff to be snobby, misinformed, and childish. Not these guys! Everyone behind the counter is friendly, helpful, knowledgeable, and relaxed. The atmosphere is so welcoming, I could spend an afternoon here. Plus they have a wide variety of tobacco flavor vape juice, which is my thing (and other flavor profiles, of course!) Shopping for vape stuff was unbearable before I discovered Love Vape 309!

I just want to shout out to Love Vape!! I really hope your business makes it through this crisis!!!…read moreI miss being able to stop in when I need my juice & coils!!! I bought extra juice but I'm worried I didn't buy enough super mesh coils!!!! If anyone knows where I can buy some write back please!!!!!

Great service and selection. Worried they closed but still open :) Glad to see they are still there.read more

I'll start by saying I drive an hour round trip to do buildings here. My area (Mt Holly) doesn't…read morehave anything that comes close to what this store has to offer. By far the best vape shop around. The owner and staff are very friendly and kind. Not pushy to make a sale and will give an honest opinion, Even if it means selling a lesser ticket item. Always walking out with exactly what I want from there generous selection and a smile on my face. 10/10 would recommend