This was my first time utilizing Echo's service. The previous reviews did not disappoint…read more The service was excellent. The driver was early, friendly, and there was plenty of room for our luggage. I would certainly recommend them for anyone that needs an airport transfer, or any service.

We booked Echo for our wedding day. They were wonderful, on-time, happy to do multiple stops, etc…read more We liked our driver Dee who had a sunny disposition.

Dan drove my family early morning to the airport during spring break/TSA shut down. We were nervous…read moreabout getting to the airport in time and everyone at north shore taxi service was so helpful and flexible with our request for an even earlier pick up. Dan was on time and drove perfectly. Getting a stretch limo was a special treat for the kids and we're so thankful to everyone at North Shore Taxi for helping make the trip smooth and memorizable.

Great communication and service. Sam was our driver. He was on time to get us to airport for our…read morevery early flights and picked us up upon return at midnight. After a long day of travel, having the car set up alleviated any stress of finding our way home. We'll use them again!

We recently used 312 Limo for our wedding day, and they were absolutely amazing! Our driver, Peter,…read morewas so friendly, professional, and accommodating throughout the entire day. He was right on time, an excellent driver, and made sure everything went smoothly for us. The bus was extremely clean, comfortable, and everything worked perfectly. Peter even provided cups for us, which was such a thoughtful extra touch and very much appreciated! We had such a great experience with 312 Limo and would 100% recommend their service to anyone looking for reliable, professional, and friendly transportation. Thank you, Peter and Dan, for helping make our wedding day even more special!

The 312 Limo was an absolute pleasure to work with while arranging transportation for my wedding…read more Dan was extremely responsive and helpful while helping me navigate our tight itinerary. The pricing was fair, and the customer service really differentiated 312 Limo from its competitors. Highly recommend for anyone arranging a large event and looking for great customer service.

We booked M&M Limo on Feb 20 to transport about 140 guests for our son's April 18 wedding in…read moreChampaign, IL. (70 from the I-Hotel, 70 from Hyatt Place). A 50 passenger and 24 passenger vehicle was required at each hotel, arriving at 3:30 PM and departing at 3:45 PM. On the Wednesday before the wedding M&M called and confirmed. However, the next day they called to tell us both 24 passenger vehicles were unavailable due to maintenance. By Friday morning they had no solution, so we had to scramble and pay a local shuttle $1,000 for an 18 passenger van and ask some guests to drive or Uber. Two hours before the scheduled pickup we were told a 50 passenger bus wouldn't arrive. Now we were in panic mode! After we demanded a solution, they were able to substitute another 50 passenger bus that had to leave 15 minutes earlier, forcing us to notify guests and adjust plans. The stress and last minute chaos ruined what should have been a celebratory day. If M&M can't reliably staff events in Champaign, they shouldn't accept work there. Return service in the evening after the wedding was also subpar. We expected professional contingency planning and timely communication -- neither was delivered. 2 days after the wedding, I emailed their owner Mike and have not received a response. We did get a call from their account manager Freddie. He assured us that a customer service member would be in contact. That never happened. It was a very disappointing experience!

There are PLENTY of good limo service companies that are not looking to just collect money but M&M…read moreare more interested in Ripping people off instead of customer loyalty. 1 & done they call it. Had a flight out of ORD for 7am pick up. Got a text from united that 2610 has been delayed in which I informed M&M then it got delayed 7 more times in which M& M driver & dispatch were consistently updated once the flight was CANCELLED I called them back only to be told your "Paid in Full prepayment" will not be returned I said no problem I know your a Broke company so just Credit my account since I have used you for years. They said they will not and I just lose my paid in full amount. BTW whenever I order anything they require a Deposit ONLY M&M wants Full payment. What does that prove? Into taking money not about customer satisfaction. Anyway I'm done with these people that can barely speak English.

Mike and the team were incredible to work with! They went above and beyond to make sure the day…read morewent according to plan, strongly recommend them for your transportation needs!

A friend and I recently rented the Blue Trolley Party Bus from Limotainment, and unfortunately, my…read moreexperience fell far short of expectations. While my group and I made the best of the situation and enjoyed ourselves simply because we were together, the condition of the trolley and the service provided were incredibly disappointing. First, the photos and descriptions on the website are very misleading. The trolley looks modern, clean, and well-equipped in the images, but in reality, it appears to have had little to no upkeep. The bar areas were dirty, there was no ice as promised, the TVs didn't work, and there was no light show. The heat and defrost didn't function, which made for a very uncomfortable ride on a cold night. Additionally, the blinking lights throughout the trolley suggested an electrical issue, which was not only annoying but also concerning. On top of that, the driver was rude and unprofessional, further souring the experience. While the company did issue a $200 refund, it was nowhere near adequate for the significant shortcomings of the service, especially considering we paid $930 for three hours. I suspect the overwhelmingly positive reviews for this company are not entirely genuine, as my experience does not align with the five-star reputation presented online. I hope this review serves as an honest account to help others make an informed decision. While I appreciate the partial refund and the memories my group and I made in spite of the circumstances, I would not rent from this company again. If Limotainment wants to maintain their reputation, they need to improve the upkeep of their vehicles, ensure amenities match the advertised descriptions, and prioritize customer service. Attached are two photos of how the trolley looked when the lights were off, and then when they popped on all by themselves. You'll notice the old fashioned, kitchen-like fixture in the ceiling. Nothing like the laser light show in the photos that's on the website. I wish I had taken photos of the empty dirty bar areas, with no ice that was also supposed to be provided.

I have been using American Limo Express for over 4 years now and can't say enough about Shan and…read morehis team! They are always on time, professional, kind, clean/comfortable cars and safe drivers. I travel weekly for business for over 25 years and American Limo Express has been the best service I've ever used. I highly recommend using American Limo Express for you and your family's transportation needs.

We used American Limo Express for my daughter's birthday party transportation from Glenview into…read morethe city and back. We sent six teen aged girls on their own and felt totally safe with this company. They were amazing. No problems whatsoever. The driver was very responsive and gave continuous updates by text (drop off, ready for pickup, on our way...). The sprinter van was awesome. The six girls loved it and said it was was so much fun. My daughter is still saying that her birthday was so fun and the limo was a big part of it. Price was very reasonable compared to other limo services. I couldn't be happier with ease of booking, the convenience, non -stress, and finally the results. Additionally, due to the snow and weather the previous day we asked for an earlier pickup time and it was absolutely no problem. We will definitely use them again.

I've been using TOL for many years. They have always provided excellent service for all my travel…read moreneeds. Their drivers are exceptional and their office personnel are always professional and extremely friendly. When my son was getting married, they came through with their party bus, in less then 2 hours after our other service never showed up !!!!

On time, reliable, very nice driver and great customer service. Just booked for my pick up at…read moreairport to return home. Will definitely use them again.

We've been loyal customers of Naperville Premier Limo & Taxi for the past 3 years, and Lee has been…read moreamazing every single time. We travel quite a bit and have used him for at least 25 rides over the years, and he has consistently been incredibly reliable and always on time, even when our travel plans change or flights are delayed. He's friendly, easy to work with, and always provides excellent service. The vehicles are spotless and very comfortable. It's such a relief knowing we can count on him. Highly recommend!

Stayed in touch throughout our Government Shutdown delays and cancellations…read more Got us to the airport, in plenty of time, on a morning when there was a multi-mile backup on the tristate. Eddy was our driver when Lee was not available after our flight home had been delayed. He was wonderful. Every driver has been great. Love the service. Highly recommend.

My favorite and only limo service in Chicago. I used American Taxi for years and years of regular…read morebusiness travel. I switched to VIP over 10 years ago because I find Ammar and his team to consistently be available, on time, pleasant, safe, clean, comfortable and always reasonably priced. I book rides now through their iOS app, which is very convenient. Amazingly fast pickup from O'Hare. I've referred family and friends to VIP, and they have been very satisfied too.

Spectacular service. On time. Helpful. Took care of my elderly parents needs. Arrived at the…read moredestination early... sent confirmations and payment info immediately. Would use again!!!!!

Hi, I would like to leave a complimentary message not only…read moreto our driver, Joseph, but to all of the Signature Group employees regarding our transportation from O'Hare to our home. Our flight which was scheduled to land yesterday at 5:05pm did not arrive until after 2:00am this morning. We had been delayed, detoured, had to land in Minneapolis to refuel, and experienced constant air traffic delays. I was in messaging contact with your dispatcher several times advising of updates to our arrival, and was assured that our ride would be available and ready. Sure enough, when we recovered our luggage and called Joseph, he was waiting for us at the curb, and took our luggage. Once we arrived at home he carried our luggage into our garage - that's a very nice policy. I just want to thank everyone for assuring me that even though we were NINE HOURS late, our ride was there, and your chauffeur could not have been more helpful. I have had other limo services who did not provide the level of quality that you do, and I can't think of another limo service who provides the professional and classy service that Signature does. I will never have to search for a limousine service again. Why? Because I have found the BEST. Again, THANK YOU. John Sullivan Arlington Heights, IL

the best quality and service always!! On time and polite as can be. Nobody beats this type of…read moretreatment.