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    3 years ago

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    Grace Conservatory

    Grace Conservatory

    (5 reviews)

    Lacking in customer service in such ways I was uncomfortable sending my young child. I enrolled my…read moredaughter to start her first year of dance. In preparation for the year, I visited Grace's website and pulled down the first class start date and loaded them into my calendar. On day one, I arrive with my 4 year old and 18 month old and the door is locked. After being let in by a construction worker, I walk up to the desk and I'm met with the look of "what are you doing here?" I say "I'm here for the 2:45 class, it starts today." In a condescending tone "Are you not getting our emails?" Me, with a baby on my hip and a 4 year bouncing around ready to start dance, "I get a lot of emails." The lady's reply "well you need to read them! Classes don't start until next week." We leave. I log into the website and I'm not crazy, it says my daughter has class that day. I check my emails. I missed the one that says classes start August 12. That's on me. I reply to the email asking that they update their online portal to reflect the correct dates. I mention that the customer service I had just received was unkind and unnecessary. I receive a reply from the same lady at the desk saying she's sorry I felt I was treated poorly, email is their method of communication, and their website cannot be changed. I'm in a group chat with 10 successful, working moms. After discussing what happened with them, two other moms mentioned it happened to them too. One even shortened a vacation to be back for the wrong first day because the website is inaccurate. 30% of our group chat. Out of all of their customers, I'm certain we aren't the only 3. In one of the many emails I have received from Grace Conservatory they list their values: Kindness, Community, Humility, and Excellence.    Given I was not treated with kindness and humility, I don't expect my child will be treated with those values attending class there either. We pulled our daughter and enrolled her in another near by dance studio. The communication and interactions have been night and day difference. Being in the Nocatee Town Center should not give you a license to treat paying customers poorly. Websites can be fixed. Communication can be better. Separately, and more importantly, kindness is free. You simply do not have to be rude to anyone that walks through your door.

    We have to three studios in the area. This one has been amazing. I danced for 13 years and am…read moreimpressed with the level of excellence from the instructors. Thank you Grace for a wonderful place to dance!

    Noctoberfest - Who does not love live music and German beer?

    Noctoberfest

    (3 reviews)

    I really enjoyed Noctoberfest! The space was great, food & beverages were plentiful and the crowd…read morewas ready for ein grossartige zeit! The beverage tents were divided into 4 cities: Kiel, Berlin, Frankfurt and Munich. Each tent offered different options, but all had at least one unique German brew. This was a welcome change from other Oktoberfest knockoffs here in Jax. There was a VIP section with comfortable chairs - close to the stage and a special section with tail-Gate style party huts! What really set this event apart was the music. Two days of fun! Headliners were good, local bands were lots of fun! Only drawback was parking - but I'm sure they'll get that figured out before next year

    My friends and I had so much fun at Noctoberfest in Nocatee. I purchased my ticket online for…read more$32.50. I pulled up the ticket from my phone at check-in then received a passport and a plastic beer mug. There were so many food trucks as well as four beer tents. Each beer tent represented different cities in Germany such as Berlin and Munich with beer from each region. We started with Berlin and worked our way around to the other tents. Each beer tent stamped the passport when you purchased a beer and once we had four stamps we went back to the entrance gate and received a free Noctoberfest t-shirt. Pretty cool! Beer was $7, each. Not bad for festival pricing. There was a ferris wheel and a nice size Kid Zone in the back corner. The entertainment was great! We ate at the kabob food truck. I had a steak kabob and shared fries. The kebab meat had a little more fat than I like but was still tasty. The fries were delicious! I would absolutely attend this event again!

    Urban Youth Park

    Urban Youth Park

    (2 reviews)

    My 10-year-old has been enrolled at Urban Youth Park for several months now, and he absolutely…read moreloves it! He's really into parkour, and the weekly program gives him a great mix of structured learning and active play. The instructors are friendly and knowledgeable, and I appreciate that they break the kids into smaller groups of about eight, which helps keep things more manageable. That said, with so many kids in the gym at once, it can get a bit chaotic. The instructors rotate frequently, which makes it harder to track individual progress, but on the plus side, it means my son gets to learn from different coaching styles. The staff is on the younger side, but they bring a lot of energy and enthusiasm, which keeps the kids engaged. One thing I really like is how they change up the course and layout every week and focus on different themes to keep things fresh and exciting. Overall, it's been a great experience, and my son always looks forward to going. A little more consistency with coaching would be nice, but if your kid is into parkour, this is a great place to train and have fun! They also offer a paid trial class and fee for open gym if you're interested in checking it out. They also have themed special events such as Fortnite Night, Minecraft, Ninja Warrior Night, etc. They also offer options for camp and focused clinics.

    My kid loves coming to his mini ninja class! He looks forward to it all week and it's such great…read moreexercise. The coaches have all been really great, especially Coach Addison and Coach Nick. They are all very patient with my 4 year old son and work hard to keep the kids safe. The facilities look well kept and clean, especially from all the classes they have. This is a place I hope to bring my children to for a long time!

    Y? Entertainment

    Y? Entertainment

    (6 reviews)

    David was the DJ for our wedding in December 2024, and I could not have asked for a better person…read morefor the job! My husband and I decided to surprise each other with separate things of which David was actively involved in both. My husband used David's equipment to sing a song to me for our wedding vows, and I set up a jam session for my husband to play drums with David playing the songs on his equipment. He kept the surprises for both of us and never hinted at anything to either! He was an amazing DJ and his personality fit wonderfully with ours. Communication was great, and we couldn't have asked for anything more!

    Why do these guys not have more views?? They are the best in the area!!…read more My, now, wife and I were stressing to find a DJ for our wedding and we found Y? Entertainment from a recommendation. We met in summer of 2017 and our wedding was March 2018! David was a true professional and was receptive to what we wanted. The day after we met, we booked him! Within those couple of months leading up to the wedding, we kept in touch to make sure everything would go to plan for our big day. David's wife also provided the photo booth for the wedding! We gave her a template and she did her magic! Come our wedding day, everything was perfect! The music was on point and everyone loved the photo booth with props. Our guests were up and dancing the entire night! David followed our schedule to a tee and provided numerous comedy when appropriate. We will surely be using David and his wife again whenever we need their assistance. Dont hesitate to book them. They are true professionals and they like to have fun. Thank you again!!

    Level Up Improv - theater - Updated May 2026

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