Lacking in customer service in such ways I was uncomfortable sending my young child. I enrolled my…read moredaughter to start her first year of dance. In preparation for the year, I visited Grace's website and pulled down the first class start date and loaded them into my calendar. On day one, I arrive with my 4 year old and 18 month old and the door is locked. After being let in by a construction worker, I walk up to the desk and I'm met with the look of "what are you doing here?" I say "I'm here for the 2:45 class, it starts today." In a condescending tone "Are you not getting our emails?" Me, with a baby on my hip and a 4 year bouncing around ready to start dance, "I get a lot of emails." The lady's reply "well you need to read them! Classes don't start until next week." We leave. I log into the website and I'm not crazy, it says my daughter has class that day. I check my emails. I missed the one that says classes start August 12. That's on me. I reply to the email asking that they update their online portal to reflect the correct dates. I mention that the customer service I had just received was unkind and unnecessary. I receive a reply from the same lady at the desk saying she's sorry I felt I was treated poorly, email is their method of communication, and their website cannot be changed. I'm in a group chat with 10 successful, working moms. After discussing what happened with them, two other moms mentioned it happened to them too. One even shortened a vacation to be back for the wrong first day because the website is inaccurate. 30% of our group chat. Out of all of their customers, I'm certain we aren't the only 3. In one of the many emails I have received from Grace Conservatory they list their values: Kindness, Community, Humility, and Excellence.    Given I was not treated with kindness and humility, I don't expect my child will be treated with those values attending class there either. We pulled our daughter and enrolled her in another near by dance studio. The communication and interactions have been night and day difference. Being in the Nocatee Town Center should not give you a license to treat paying customers poorly. Websites can be fixed. Communication can be better. Separately, and more importantly, kindness is free. You simply do not have to be rude to anyone that walks through your door.

We have to three studios in the area. This one has been amazing. I danced for 13 years and am…read moreimpressed with the level of excellence from the instructors. Thank you Grace for a wonderful place to dance!

My daughter enjoys her classes at St Aug dance! It's the typical kids dance studio. Seating for…read moreparents includes video screens so you can watch the class. I'd love to see more comfortable seating, but that's a minor complaint. Instruction is good and the girls are friendly. Great option for locals looking for dance experience.

the staff is rude and not helpful. The lady who runs the establishment was also rude. I didnt get…read moreher name but I will not be returning to this studio..

When my daughter turned 3 we decided to get her into a ballet studio as an intro to dance. For the…read moremost part, we had a good experience at BAC but there are some areas where the studio could improve. Positives: Staff was generally nice and knowledgable. I didn't have any issues, but I would say I would have appreciated some updates on my child in class. A simple "your child is doing well with x, but struggling with y" or "they seem to like this or not like this". The BAC community is fairly supportive at the young kids age. Parents are supportive of each other and there isn't any diva behavior. The location of the studio is pretty good and the recital is held at The Florida Theatre which is awesome. The studio has ample parking and bathrooms were clean. Negatives: The younger kids studio seems to be in a pretty old building. Some studios have more modern setups. This is in general and not specific to Jax. I wouldn't say the studio is more or less expensive than others, but I would say that there are some months with holidays that subtract a class. I feel that if you have less classes in a month you shouldn't have to pay for a full month of classes. I do also like how many other studios provide parents with two tickets to the recital albeit maybe they are not half at the best location. It is hard to support your kids with extra practice or support because where they are in terms of learning technique or learning how to dance to choreography is not communicated proactively to you. I would have loved to know where my daughter needed support to help her. Overall, I would suggest you give BAC a try. My daughter enjoyed her first dance class experience. We were likely to stick with BAC for another year and recital, but we moved away out of state. Yesterday, while at the pool we had music playing and I caught my daughter dancing to the music. She wasn't dancing ballet, but she has a love of music and I like to think that was supported and enhanced at BAC.

I know there are a lot of great reviews, but we did not have a good experience. The instruction is…read moregenerally sound, and leans more towards performance rather than fun. Our biggest complaint was that they didn't respect our preferences. Whenever we expressed concerns about things happening in class that we weren't comfortable with or inappropriate songs being played, those concerns were ignored. As a result, our young daughter got to the point where she couldn't trust the instructor and wanted to leave despite enjoying ballet.

On Friday, we had a a private group lesson with Ballroom Dance Instructor, Antonio Frias. Let me…read moretell you from the moment I arrived, he was soooo awesome! Antonio showed me around the dance studio. It was clean, nicely decorated and I loved the disco balls hanging off the ceiling! The rest of our group joined us and we began our lesson! The first dance Antonio taught us was Bachata! Antonio explained it so well and we had sooo much fun following along! The next dance was Salsa. We started off slow then picked up some speed to go with the music. We took a break because boy! I felt like I had just done cardio LOL Our group took some beautiful pictures by the Christmas Tree. We finished it off with an awesome group dance! My friends and I had an amazing evening and WE CAN NOT wait to return! You are one super cool Ballroom dancer, Antonio!!!

I've wanted to take ballroom lessons for well over 20 years. I have friends that were into…read morecompeting in the 90's that taught me some basic stuff and I've wanted to grow that base ever since to become a skilled graceful dancer. I'm pretty decent, but super out of practice. Hubby on the other hand, grew up in a community straight out of the movie Footloose- ultra conservative Christian with no TV, no music, no dancing. He was permitted to play drums in symphony, but that was the limit of his musical upbringing, and he's NEVER been a dancer. That is changing. My fat ass needs to get back into shape and he needs to improve his cardio function. I HATE going to the gym and dance is my favorite form of exercise, so I purchased an introductory Groupon that includes 3 private lessons 1 group lesson and 1 dance party. We had our first lesson yesterday, and I have to give props to our instructor, Stas, who is also the owner. He sits down with you first to talk about how they run things, what you can expect, and to discover why you're there and what your goals are. He taught us basic dance steps, then taught us the basic merengue and salsa steps with a couple of turns. I was very impressed with his teaching style and look forward to many more lessons - and hope to instill a love of dance in hubby.

Simply the Best. Teaching staff from Brie Valenti to all of the staff are above and beyond…read moreanything in the area. Their commitment to their students and the art of dance set them apart from everyone else. Daughters have been members of the competition team, the staff and team members are truly supportive of each other at all times, it is the culture of the studio and not found anywhere else. This is truly a Five Star dance studio.

We love this studio! My daughter is two and we have been taking the Baby and Me dance class for…read moreseveral months now with Miss Samantha who is also the owner. The class is the perfect balance of fun and education for this age group. Being a dance instructor myself I have high expectations and have not been disappointed. Miss Samantha is very knowledgeable and also so kind in her approach. I would highly recommend this studio.

Love this studio, the staff is very friendly and works hand in hand with my daughters' school. It's…read morehard to reach anyone by phone a lot of the time, but availability of someone in the office during class times has not been an issue. My 5 year old started in the beginners combo dance class and didn't care for it as much as we all hoped she would. In turn, the studio was very understanding and accommodating. They let her try some different dance and gymnastics classes to see if they'd be a better fit so we didn't have to cancel our membership. My daughter ended up loving Ms. Diana's gymnastics class and has stuck with it for the rest of the season. It's nice to know that the studio is aware of the difference in teaching styles of each of their instructors and is able to suggest which classes may be a better fit for each child depending on their learning styles and personality types!

My friend lives out of town. She really wanted to see her daughters dance recital but the dance…read morestudio won't sell her the tickets. They said they can only be bought through the parent portal. My friend is the mother of two girls attending the dance studio, and she is even listed as their emergency contact. Now my friend is forced to try to get tickets from the girls father, who will not provide her the tickets she is asking for. I will NEVER support a business that keeps families apart. Shame on you!

I just got married 3 days ago and held off on my review of the Wedding Dance Studio until after I…read morecould report back on how our first dance went. My husband Jack and I hurried into the studio about a month before our wedding, desperate for help. Neither of us had ever danced in our lives beyond the stereotypical "prom sway". Tonya got right to work with us and seriously transformed our routine. Even after one lesson (we took 5 overall) we felt more confident together. Our weekly dance lessons were our date night and helped alleviate some of the stress and pressure of wedding planning. Tonya was SO understanding and incredible- I hope she reads this. Our first dance was executed flawlessly and made people cry. My friends and family were FLOORED at how beautiful it is. I learned to love dancing by getting lessons here. (BTW first couples lesson is free!)

We took dance lessons for our wedding to have something more than just a slow dance. The staff was…read morefantastic, encouraging, accommodating and very professional. We were very happy with our finished product! Definitely recommend if you are looking to impress on your big day!