If I can give Level group less than one star, I will. Please do some research ahead yourself on rules and regulations of different real estate groups, beofre u r dealing with this real estate group. Be very careful when u r dealing with this company.
I met with their agent named Syreeta Love, and here how the incidents went, which made me question this company's honesty & intergrity.
1st incident: She asked for $75 cash for background/credit check, while her company's forms clearly stated $50 fees. While I pointed that out to her, she responded that those were old forms with old fees. But at the same time, she wanted me to use those very old forms to fill out my info. I quietly filled out her 'old forms' as she said and paid $75 fees, and all the necessary documents. ($75 fee is over the average rate, usual fees range between $30 to $50 if u do research)
2nd: I asked her; "Will I get a copy of my credit report?" She answered; "No." And told me her company do not give out credit reports to the clients. So I asked her: "Can I at least know my own credit scores?" She said after she ran my background/credit check, she will email to me.
(After paying all those overpriced fees, you don't even get to see your own report, while the strangers can see them? There are real estates groups who will give u a copy of your credit report right away, but I'm not going to mention their names here since I don't want to look like I'm advertising for them).
3rd: She told me she will respond to me on such and such date, for example Monday, whether I get approved or not for the property. I waited till Wednesday, to give her more time. Still No respond. (Not even a note that I was denied). So I emailed to her about asking the updates. Then she finally replied, I wasn't approved. (I was kind of surprised because I earned 6 figures income, & the last time I checked 6 months ago my credit was over 800 scores, I know myself I have squeaky clean background, and zero debts. And this property wasn't expensive for me at all).
THE BEST PART: So I told her; "By the way I still haven't receved my credit scores yet. Since U already ran my credit, can u tell me what's my credit scores?" Then she replied, "Oh I'm sorry, I never had a chance to run your credit report/background check." That was when my frustration level went up. How the hell she even knew I was denied when my credit/background check wasn't even checked. Then I told her to immediately return the $75 fees back, along with all my documents. She sensed the anger in my tone, she finally returned the fees.
$75 is nothing for me. What bothered me the most was asking for fees in shady way, and asking for service fees that you act like you are going to give the service, but at the back you don't even carry out one single damn service at all. If u can't carry out the service, just be honest up front. If i haven't been curious about my latest credit scores, i would have never known that they never submitted my documents.
Imagine out of how many clients this level group making the shaday $$ like that. U can do your math, if 20 clients applied for one apartment, that's $75x20= $1,500 in one day. Then they can just run the credit check of the best possible only 5 clients instead of all 20, and choosing the best possbile clients is not hard, u can just look at the W2 and latest paystubs. Then the rest of the 15 clients' fees go into their own pockets. The level group can just told them that they weren't approved. At the same time, the apartment can still be open to view, more and more people will come and take a look at the place and apply, and then more and more fees can be collected at the same time, while they already chose the tenant and they already knew who will be the tenant. Way to make $$. read more